Sandy Ross
Verified Expert in Product Management
Product Manager
Yonkers, NY, United States
Toptal member since May 20, 2024
Sandy is an expert manager of multi-million-dollar cross-functional supply chain projects. She has a strong track record of providing budgeting, planning, forecasting, QA, data analysis, performance measurement, ordering, and reporting services. Having acted as a team lead of various cross-functional teams, Sandy is also well-versed in requirements gathering, Agile methodologies, training and mentoring, global management, and other aspects of project management.
Project Highlights
Expertise
- Agile
- Business Process Analysis
- Business Processes
- Business Requirements
- Inventory Management Systems
- Jira
- Retail Sales
- Team Leadership
Work Experience
Senior Business Analyst – Business Process Management
Essilor Luxottica
- Assisted the global IT team and business process owners in rolling out a new global SAP ERP system.
- Standardized the order orchestration process for 100 labs across the US for supply chain and order orchestration to match the core features of the ERP system.
- Gathered business requirements and authored over 40 business scenario documents, conducting risk analysis for any significant gaps in the data.
- Created testing strategies and test cases in Azure DevOps.
- Designed training materials for all order orchestration business processes.
Group Product Manager – Total Customer Experience
Williams Sonoma
- Delivered IT supply chain initiatives that exceeded the expectations of our customers.
- Consulted and worked with business stakeholders, project managers, and development teams to gather, define, develop, and document client requirements and functional specifications.
- Translated functional specifications to a technical requirement backlog deployed using the Agile framework.
- Provided tactical work direction and established priorities for team members.
Product Leader – Order Management
Restoration Hardware
- Facilitated the implementation and training of Manhattan Active Omni's order management solution.
- Partnered with a cross-functional group of subject matter experts to design and execute a corporate training strategy for Manhattan Active Omni.
- Served as a liaison between the business community and the IT organization, providing product and user experience solutions to meet business needs.
- Worked closely with the internal development team, QA, and 3rd-party vendors to assist with Manhattan Active Omni's implementation.
Supply Chain Product Manager and Business Analyst
Beachbody LLC
- Coordinated with the technology team, business leaders, and financial stakeholders to set priorities, facilitating new business development and supply chain operations projects.
- Worked closely with customers, gathering requirements, prioritizing tasks, and creating successful product roadmaps.
- Translated product strategies into detailed requirements and user stories aligned with engineering to achieve desired outcomes.
- Collaborated with the PMO team to create adequate scope and delivery plans.
Supply Chain Product Manager and Business Analyst
99 Only Stores LLC
- Worked on several key corporate initiative projects to deliver transformational improvements to the supply chain, store operations, and merchandising areas.
- Served a blended role as product owner and project manager, authoring all corporate reporting, documentation, training materials, budgets, SOPs, and KPIs.
- Performed stakeholder management, gathering business requirements, writing user stories, and managing the development and QA teams to execute the work.
- Deployed demand management, forecasting, and replenishment functionalities and store-level inventory control functions to service ordering for 400 stores.
- Upgraded the legacy store ordering system, including store handhelds, back-office applications, and order management and scheduling solutions, to SAP ERP and SAP Warehouse Management System (WMS).
- Delivered a custom web application to business users, offering full category and product performance visibility. The app was developed using SAP Fiori and the Web Services framework over SAP Business Warehouse (BW) and SQL data marts.
Project History
Data and Analytics Launch for the New Williams Sonoma Brand: GreenRow
Acted as the lead PM for data and analytics within Williams Sonoma, delivering 40 merchant and inventory accounting reports for a new eCommerce brand launch.
Centralized Forecasting and Replenishment Implementation and Upgrade for JustEnough
Served a blended role as product owner and project manager, authoring all corporate reporting, documentation, training materials, budgets, SOPs, and KPIs.
US eCommerce Implementation for MYX Fitness Bike
Coordinated with the technology team, the PMO team, business leaders, and financial stakeholders to set priorities and facilitate new business development and supply chain operations projects.
This project involved supporting and empowering the team to identify milestones, handle dependencies and risks, track deliverables, and remove blockers. I maintained cross-functional senior leadership engagement and alignment, facilitating and supporting critical decisions. I also collaborated with the PMO team to create adequate scope and delivery plans.
Skills
Tools
Jira, Zoom, Slack, Microsoft Power BI, Microsoft Visio, SAP Fiori
Paradigms
Agile, Azure DevOps
Platforms
Manhattan Active Omni
Other
Business Process Analysis, Business Requirements, Process Design, Inventory Management Systems, Order Management, Business Processes, Retail Sales, Team Management, Team Leadership, Product Owner, Startups, SAP, Last Mile Logistics, Third-party Logistics, Forecasting, IT Projects, Microsoft Teams, Oracle, Technical Writing, Business Cases, Data Analysis, eCommerce, Process Flows, Healthcare Supply Chains, Supply Chain, Inventory Management, Distribution, Product Management, MicroStrategy, SAP ERP, SAP Warehouse Management System (WMS), SAP Business Warehouse (BW), Web Services, SQL
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