Scott Apicella
Verified Expert in Product Management
Product Manager
Delray Beach, FL, United States
Toptal member since December 21, 2020
Scott is an accomplished product owner and business analyst, specializing in analyzing, managing, and resolving critical problems and incidents. He has delivered concurrent IT projects that maximized performance and profitability for financial services giants, JPMorgan, CIT Group, and Merrill Lynch. As a Certified Scrum Product Owner (CSPO) and PMP, his core competencies include team leadership, business analysis, and effective collaboration and communication across functions and cultures.
Project Highlights
Expertise
- Business
- Business Analysis
- Clarity PPM
- Microsoft Office
- People Management
- Project Management
- Project Portfolio Management Platforms
- SQL
Work Experience
Business Analyst Lead and Product Owner
JPMorgan Chase
- Spearheaded productive and enhanced use of Clarity PPM, a project and portfolio management platform, within 13 business units and an installed base of 50,000 users.
- Led a team of business analysts in the development of user stories, which became the basis for quarterly releases of the Clarity PPM platform.
- Managed the operations team in the support of Clarity PPM, which included automating many support monitoring tasks, primarily using AutoSys.
Offshore Implementation Manager
CIT Group Inc.
- Managed and coordinated 200 offshore resources supporting app development and infrastructure. Acted as a single point of escalation for issues, questions, and overall engagement health. Collaborated with and reported to all levels of CIT management.
- Served as a project manager within the global sourcing group. Analyzed, planned, and implemented processes that were necessary to manage and monitor service vendors in compliance with federally mandated criteria.
- Managed a project to convert the CIT technology infrastructure group from an onsite, employee-based model to an offshore vendor model. Selected vendors, created the statement of work, transitioned knowledge, and developed steady-state procedures.
Implementation Manager
Merrill Lynch & Co.
- Managed 200 offshore resources to support database and system administrators for all applications used by global markets.
- Collaborated with the US management team and service mentors to identify and resolve operational and strategic offshore issues.
- Delivered 24x5 support for applications in the debt and foreign exchange trading and middle office areas. Managed team resources encompassing an offshore partner and adhering to SLAs, processes, and procedures.
- Served as the implementation manager within transaction and custody services. The ACT organization comprises over 20 major applications on both mainframe and distributed infrastructures that support global operations.
Project History
Clarity PPM Infrastructure Upgrade
Led the project and infrastructure teams in the upgrade of the Clarity PPM infrastructure while continuing to manage functionality releases.
Education
Bachelor's Degree in Business Computer Information Systems
Hofstra University - Long Island, New York, USA
Associate Degree in Business Administration
Farmingdale Agricultural and Technical College - Farmingdale, New York, USA
Certifications
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Project Management Professional (PMP)
Project Management Institute (PMI)
Skills
Tools
Jira
Paradigms
Scrum
Other
Business, Clarity PPM, Microsoft Office, Finance, Project Management, Product Owner, People Management, Production, Implementation Project Management, Project Portfolio Management (PPM), Project Management Office (PMO), Process Analysis, Project Portfolio Management Platforms, SQL, COBOL, Business Analysis
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