Sudhir Gupta, Product Manager in Phoenix, AZ, United States
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Sudhir Gupta

Verified Expert  in Product Management

Product Manager

Phoenix, AZ, United States

Toptal member since May 13, 2021

Bio

Sudhir is an AI-focused product manager and 1st-generation entrepreneur who bootstrapped and scaled a startup, growing revenue and expanding from a 3-person founding team to a 30-member organization. With a Carnegie Mellon background in human-centered design and hands-on coding skills, Sudhir bridges tech, business, and innovation, bringing both strategic vision and execution to AI-driven products.

Project Highlights

Scenario-based Authoring Tool to Create Authentic and Engaging Formative Assessments
Led the design and development of a scenario-based authoring tool that creates authentic and engaging formative assessments for an online university.
JeetoBharat (Win India) Online Learning Platform
Spearheaded the development of a responsive web app and quality content to help students prepare for the Indian Civil Services examination.
Retail Digital Banking Platform Strategy for a Leading Bank Headquartered in Pittsburgh
Led a team in recommending specific enhancements to the current online banking experience of retail users of a leading bank headquartered in Pittsburgh.

Expertise

  • Design Thinking
  • Education Technology (Edtech)
  • Healthcare
  • Human-centered Design (HCD)
  • Mobile Apps
  • Objectives & Key Results (OKRs)
  • Product Management
  • Product Strategy

Work Experience

Senior Product Manager

2022 - PRESENT
Axway
  • Created impactful and meaningful learning experiences for partners, customers, and employees for technical and sales enablement.
  • Strategized content creation and built a community of experts to further product adoption by making it generally easier to understand product features, use cases, and product value.
  • Contributed to adopting a learning engineering framework for skilling in the ever-changing world of technology.

Senior Product Manager

2021 - 2022
US-based Health Enterprise
  • Owned two enterprise applications that support thousands of internal users. One of the applications is a customer service application that helps troubleshoot issues for millions of users.
  • Built product mindset in the team by helping the team understand concepts like user empathy, user journeys, and human-centered design.
  • Championed quality metrics related to code and release management within the team.
  • Worked on a diverse variety of projects spanning client-funded projects and enhancements, internally funded projects, and technical debt-related projects.

Senior Product Manager

2019 - 2021
Carnegie Learning
  • Championed the use of a new process to get a broad view of projects for traceability purposes.
  • Created an innovative feature that allows teachers to navigate academic standards through prerequisites and post connections—won an innovation award for my work here.
  • Authored a white paper on monetizing CL products in India to influence the company and product strategy.
  • Created and spearheaded a project to document research-based evidence for mathematics product features to supplement sales, marketing, communications, and customer support.
  • Pivoted a digital product in a record time of two months for the state of Texas to aid remote learning.

Assistant Vice President, Product Management

2018 - 2018
Toppr Technologies Pvt
  • Led a Scrum team of 100+ members to create engaging and compelling content to cater to 2.5 million student subscribers studying for grades 5 to 12 and various competitive examinations in India.
  • Piloted a project to make e-learning possible in vernacular languages with minimal duplication of efforts.
  • Increased learners' performance by 25% in competitive examinations using cognitive modeling tasks for certain subjects involving procedural knowledge.

Founder CEO

2013 - 2018
Compete India
  • Bootstrapped $500,000 and established a 1-stop online mentoring platform for students to prepare for Indian competitive and school exams.
  • Launched a trademarked product called JeetoBharat (Win India), which caters to the prestigious Indian Civil Services examination taken by around 500,000 students every year—the estimated market potential is around $500 million.
  • Led a global technical team to design and implement the online learning platform from scratch.
  • Developed content in English and four other regional languages. Implemented external access features in the portal for guest faculty to create content directly online from anywhere globally.
  • Designed a content development process to minimize overlap between teams and determine accountability. Automated internal tasks to enhance communication among 30 members. Increased productivity from five topics per day to 12.

Project History

Scenario-based Authoring Tool to Create Authentic and Engaging Formative Assessments

https://guptasudhir.com/projects/scenario-based-authoring-tool

Led the design and development of a scenario-based authoring tool that creates authentic and engaging formative assessments for an online university.

In collaboration with Western Governors University (WGU), I led the development of KAT (Kiwi Authoring Tool), an innovative authoring platform that revolutionizes how educational institutions create engaging formative activities. The project addressed a critical challenge in online education: the need for scalable, interactive, and authentic assessment tools that maintain high engagement levels while being easy to implement.

JeetoBharat (Win India) Online Learning Platform

https://guptasudhir.com/projects/jeetobharat-win-india

Spearheaded the development of a responsive web app and quality content to help students prepare for the Indian Civil Services examination.

As founder and CEO, I bootstrapped and scaled an edtech platform that democratized access to civil services exam preparation across India. I built the platform with a lean team of three engineers for $30,000, scaled it to $500,000 in annual revenue, and helped 750 students succeed in their examinations.

Retail Digital Banking Platform Strategy for a Leading Bank Headquartered in Pittsburgh

https://guptasudhir.com/projects/retail-digital-banking-platform-strategy

Led a team in recommending specific enhancements to the current online banking experience of retail users of a leading bank headquartered in Pittsburgh.

As a management consultant at Carnegie Mellon University, I led a strategic initiative to evaluate and enhance Dollar Bank’s digital banking platform. The project focused on improving user experience and feature parity with competitors while maintaining the bank’s commitment to customer-centric service.

Education

2019 - 2020

Master's Degree in Human-computer Interaction

Carnegie Mellon University - Pittsburgh, PA, United States

2007 - 2009

Master's Degree in Computer Science

IIIT Hyderabad - Hyderabad, India

Certifications

DECEMBER 2024 - PRESENT

AWS Certified Developer - Associate

AWS

JULY 2023 - PRESENT

Meta Back-end Developer

Meta | via Coursera

OCTOBER 2022 - OCTOBER 2025

AWS Certified Solutions Architect - Associate

Amazon Web Services

MAY 2019 - PRESENT

Certified Scrum Master

Scrum Alliance

Skills

Tools

Asana, Jira, Slack, Microsoft Power BI, Basecamp, GitHub

Paradigms

Human-centered Design (HCD), Scrum, Agile Product Management, B2C, Conversion Rate Optimization (CRO), Agile, Low Code, Design Thinking, Rapid Prototyping, Agile Project Management

Industry Expertise

Education Technology (Edtech), Healthcare, Higher Education

Other

UX Research, Training & Training Content Development, Edtech Design, Product Discovery, Product Vision, Objectives & Key Results (OKRs), Software Development Lifecycle (SDLC), Content Writing, Knowledge Management, Data Analysis, Product Owner, Education Product Manager, Technical Product Management, Feature Roadmaps, Feature Backlog Prioritization, Key Performance Indicators (KPIs), Workflow Automation & System Integration, Business Requirements, Customer Journeys, Technical Documentation, Product Launch, Image Processing, Machine Learning, Product Management, Product Strategy, Educational Platform Design, Discovery Workshops, Estimation & Planning, Estimations, Product Ownership, Business to Consumer (B2C), Business to Business (B2B), Product Roadmaps, Startups, CEO, Mobile Apps, Go-to-market Plans, Product Leadership, Product Requirements Documentation (PRD), B2B, Product-market Fit, Wireframing, Growth, A/B Testing, Requirements & Specifications, Functional Specifications, Quality Assurance (QA), Roadmaps, Market Research, UX Design, APIs, Program Management, Product Analytics, Business Analysis, ROI, Payment Gateways, Request for Proposal (RFP), SaaS, Cognitive Tutors, Pattern Recognition, Satellite Image Processing, Computer Vision, Geographic Information Systems, Product Marketing, Prototyping, Content Strategy, Data Analytics, Content Design, Pedagogy, Entrepreneurship, Marketing, Sales, Strategy, Agile Delivery, Python 3, Windows 10, User Research, Web Applications, Animation, IT Strategy, Surveys, Interviews, Focus Groups, Competition Research, Consulting, E-learning, Minimum Viable Product (MVP), Teaching, C, Programming, Satellite Images, Remote Sensing, Learning Management Systems (LMS), Analysis, User Experience (UX), User Needs, Release Management, Design Sprints, Stakeholder Management, Healthcare Services, Learning, Tech Sales, Sales Enablement, Computer Skills, Cloud, Documentation, Project Planning, Backlog Management, Requirements, Feature Prioritization, Ideation Workshops, Back-end, Django, MySQL, HTML, Version Control, Data Structures, CSS, Web Development, Linux, eCommerce, Development

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