Sunil Murali, Product Manager in Mississauga, ON, Canada
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Sunil Murali

Verified Expert  in Product Management

Bio

Sunil enjoys solving problems and making delightful products through technology. He has a background in shipping products from concept to launch across different industries, such as consumer technology, higher education, pharma, and real estate. Sunil has extensive experience crafting product strategies and roadmaps and helping with execution for B2B and B2C SaaS companies. He can create an effective production process for organizations and support businesses in scaling.

Project Highlights

Assessment Editor | Top Hat
Led the redesign of the assessment editor and increased assessment adoption by 240% year over year, resulting in over 50,000 active instructors using the platform.
Real Estate SaaS Application | Clientopoly
Created a real estate SaaS product for agents and achieved $1.2 million ARR within nine months.
Newforma Cloud
Led a B2B cloud SaaS product from concept to launch and implemented a product strategy to gain 16 enterprise accounts, generating $2.5 million ARR in the first year.

Expertise

  • Beta Programs
  • Business Strategy
  • Data Analytics
  • Minimum Viable Product (MVP)
  • Objectives & Key Results (OKRs)
  • Product Roadmaps
  • Product Strategy
  • User Research

Work Experience

Business Analyst

2024 - 2025
Pfizer - PGS Operations And Insights
  • Built an AI-powered search tool that integrates with a graph database, allowing users to search entities like material, brands, inventory, and sales orders and see pages with detailed information like charts, graphs, Sankey flows, and Gantt charts.
  • Worked with data engineers and business stakeholders to build modeling for knowledge graph schema from relational databases based on use cases and business requirements.
  • Wrote and performed test cases to ensure proper end-to-end functionality testing.
  • Aligned with cross-functional stakeholders on schema mapping and requirements for the data features.

Technical Product Manager

2024 - 2024
HomeHealthSolutions
  • Worked with the founder to build the product roadmap and strategy.
  • Led the research efforts into MLS API integration strategy for different markets in North America.
  • Defined the scope and prioritization for the MVP for MLS integration.
  • Built a pitch deck for the startup to pitch to partners and investors.

Product Manager

2023 - 2023
Yara International - Digital AG Solutions Incubation Americas
  • Worked with senior executives to build the product strategy and roadmap for Adapt-N, a SaaS product for precision nitrogen recommendation.
  • Trained and mentored a product owner on product management best practices.
  • Managed scrum teams' backlog and authored user stories and epics along with clear acceptance criteria.
  • Handled user research in collaboration with designers, researchers, and business stakeholders to identify and address gaps in the product.
  • Contributed to the API strategy to improve product adoption by building integrations with 3rd-party apps.
  • Worked with the data team to come up with a comprehensive metrics dashboard to track the product's health and success.

Product Mentor

2022 - 2022
First Round Capital
  • Coached and mentored product managers to become more effective product leaders. First Round, the client, is a venture capital firm specializing in seed-stage funding. Its investments include Uber, GOAT, HotelTonight, and more.
  • Trained product managers on user research, market and customer validation, product strategy, go-to-market strategies, product positioning, and execution.
  • Advised product teams on the development of blockchain technologies and smart contracts.
  • Helped product managers strategize and grow on their career paths.

Product Manager II

2021 - 2022
Top Hat
  • Built a network at the top of the funnel of our product-led growth motion. Our team increased the adoption of digital textbooks, courseware, and assessment features by five times, creating millions of new unique platform users.
  • Led the re-design of the assessment editor and increased assessment adoption by 240% year over year, resulting in over 50,000 instructors.
  • Increased student engagement and responses to assessments by 160% and 60% higher NPS for over five million students.
  • Crafted the product strategy and road mapping to increase user and revenue by 60% yearly.

Product Manager

2020 - 2021
Newforma
  • Led a B2B cloud SaaS product for the construction industry from concept to launch and implemented a product strategy to gain 16 enterprise accounts, generating $2.5 million ARR in the first year.
  • Conducted extensive market and user research in the construction industry to validate market opportunities, customer problems, user journeys, design prototypes, and business models.
  • Implemented a production process to allow product-led growth and track the OKRs system.
  • Worked with the executive team on crafting product positioning, pricing, and effective go-to-market plans in different markets.
  • Created seamless integration with other top players in the eco-system, like Procore, Revit, and Bluebeam.

Product Leader

2015 - 2015
Clientopoly
  • Collaborated with the founding team to create a vision, business strategy, product strategy, roadmap, and execution plans.
  • Created a real estate SaaS product for agents and achieved $1.2 million ARR within nine months.
  • Established a product framework and process to optimize building innovative products.
  • Worked on effective marketing, positioning, and pricing strategy, including introducing a freemium model and strategies to convert users to pay recurring subscriptions.
  • Determined a product framework for discovery, research, prioritization, delivery, and success metrics.

Project History

Assessment Editor | Top Hat

Led the redesign of the assessment editor and increased assessment adoption by 240% year over year, resulting in over 50,000 active instructors using the platform.

Built a network at the top of the funnel of our product-led growth motion. Our team increased the adoption of digital textbooks, courseware, and assessment features fivefold, creating millions of new unique platform users.

I helped the team with extensive user research and data-backed insights to validate hypotheses. I also identified the main gaps and problems in the assessment experience. I validated prototypes, both high- and low-fidelity designs, with customers. Also, I engaged with customers to perform benchmark testing and card sorting exercise to understand the mental models. I collaborated with the engineering team to break down the initiative into milestones and worked on a solid execution plan along with OKRs to keep track of success metrics. In addition, I operated with the team to plan solid instrumentation for capturing events and metrics for the feature. I ran the Beta program to iterate on the feature and launched it via progressively rolling out. I developed a dashboard on QuickSight to visualize usage and track the success metrics post-launch.

Real Estate SaaS Application | Clientopoly

Created a real estate SaaS product for agents and achieved $1.2 million ARR within nine months.

I performed extensive user and market research to validate needs and gaps in the market. I also collaborated with the team to create an impactful product roadmap to maximize innovation and keep the effort focused on product differentiation. Also, I shipped an IDX real estate SaaS product for agents and realtors to show listings and lead capturing for the Utah pilot market.

Newforma Cloud

Led a B2B cloud SaaS product from concept to launch and implemented a product strategy to gain 16 enterprise accounts, generating $2.5 million ARR in the first year.

I led an Agile team to build Newforma Cloud (0 to 1), a single, integrated app providing core collaboration and project information capabilities for a construction project. I spearheaded market research and customer interviews and collaborated with early adopters to define MVP, working with leadership and customers to align on business and product goals.

The goal was to build a differentiated user experience to enable complex workflows for our customers so that they could focus on collaboration, which none of our competitors offered. I launched the Newforma Cloud, onboarded 16 enterprise customers, and activated 95% of the users within the first month. I also cooperated with the engineering team to integrate the Newforma cloud with other top players in the construction industry, like Revit, Bluebeam, and Procore.

Building Consumer Data Product/Feature for an Edtech Platform

https://tophat.com/

Built personalization and data products for an edtech platform serving over 750 of the top 1,000 universities in North America and millions of students.

As an accomplished product manager with extensive experience working alongside data scientists and data platform teams, I built an edtech platform used by 750 of the top 1,000 universities in North America, serving millions of students. I have successfully driven initiatives to make data accessible and actionable for internal users, enabling visualization, self-service analytics, and supporting advanced analytics in collaboration with the data science team.

My team built innovative data products that helped surface data insights and aggregations back to end users, enabling core personalization features. I played a key role in developing robust and scalable solutions to deliver data assets from the data lake back to the application via back-end service(s) by building a data-as-a-service model.

KEY FEATURES
• Personalized mistakes quiz for students
• An org-wide admin panel for university admins to view usage/insights around efficacy and DFW rates
• User behavior-driven email and in-app notification automation (Salesforce Marketing Cloud integration) based on key user actions like creating questions, uploading slides, enrolling students in courses, etc.

Education

2014 - 2015

Master's Degree in Information Systems

The University of Utah - Salt Lake City, Utah, USA

Certifications

AUGUST 2024 - PRESENT

Radical Product Thinking: Vision Setting

Pendo

APRIL 2023 - PRESENT

Building AI Products - For Current & Aspiring Product Managers

maven

FEBRUARY 2023 - PRESENT

AI Product Manager

Udacity

APRIL 2020 - PRESENT

Professional Scrum Product Owner I (PSPO I)

Scrum.org

Skills

Tools

Figma, Jira, Zoom

Paradigms

Agile, Scrum, Agile Product Management, Kanban, Agile Project Management, Testing

Industry Expertise

Marketplaces

Platforms

Blockchain

Other

Data Analytics, Product Strategy, Business Strategy, Product Roadmaps, Execution, Go-to-market Optimization, Beta Programs, Go-to-market Strategy, User Research, Product Positioning, Minimum Marketable Product (MMP), Minimum Viable Product (MVP), B2B, Product Design, SaaS, Feature Prioritization, Business to Business (B2B), Software as a Service (SaaS), Product Requirements Documentation (PRD), Interactive Prototypes, Mobile Apps, MVP Design, Product Management, Startups, Two-sided Marketplaces, User Experience (UX), Analytics, User Acceptance Testing (UAT), GAP Analysis, Mobile User Acquisition, Product Launch, Product Owner, Feature Backlog Prioritization, User Feedback, Business Analysis, Remote User Testing, User Requirements, Learning Management Systems (LMS), Project Management, Functional Requirements, Product Research, API Integration, Technical Product Management, Data Integration, Market Research, Generative Artificial Intelligence (GenAI), OpenAI, SQL, Knowledge Graphs, Neo4j, Data Modeling, cypher, Search Engines, Large Language Models (LLMs), Objectives & Key Results (OKRs), New Products, Pricing Strategy, Personas, User Personas, Product Board, Miro, FigJam, Pendo, LaunchDarkly, Amazon QuickSight, FullStory, Market Strategy and Research Product Manager, Product Coach, Market Entry, Target Market Strategy, Pricing, Value Proposition, Product Frameworks, Customer Insights, Stakeholder Management, Product Descriptions, Smart Contracts, Blockchain Design, Mobile Applications, Lean Startups, Research, Mobile, Web & Mobile Applications, Data Product Manager, Big Data, Backlog Grooming, Backlog Management, Agile Sprints, Amazon Redshift, Amazon Athena, Amazon Elastic MapReduce (EMR), Personalization, AI Product Management, Artificial Intelligence (AI), Product Vision, Roadmaps, Early-stage Startups, Startup Funding, Pitch Decks, Pitch Preparation, Relational Databases, Relational Data Mapping, Test Cases, Elasticsearch, AI Chatbots, GraphQL, AI based search, AI search

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