Sviatoslav Levchuk
Verified Expert in Product Management
Product Manager
London, United Kingdom
Toptal member since May 4, 2022
Sviatoslav is a seasoned product leader with a track record of driving growth in payments, eCommerce, and AI. He excels at leading cross-functional teams from ideation to scale, ensuring strategic impact and market fit. Known for his ability to navigate complex technical and business landscapes, Sviatoslav aligns stakeholders, fosters innovation, and delivers high-value solutions that exceed business goals.
Project Highlights
Expertise
- Backlog Management
- Communication
- Pitch Decks
- Product Management
- Product Ownership
- Product Roadmaps
- Product Vision
- Team Management
Work Experience
Senior Lead Product Manager
N-iX
- Established and scaled the Product Management Office, advising on best practices in product discovery, user engagement, and agile methodologies.
- Led multiple product discovery initiatives for industry leaders, with a focus on payments, eCommerce, and AI-driven solutions.
- Provided strategic support and consulting for both technical and client-facing internal and external projects.
- Played a key role in hiring and scaling product management teams, conducting 150+ interviews and mentoring new hires to foster a strong, agile-focused culture.
Lead Product Manager
Cleverbridge
- Designed and implemented an in-house payment gateway, integrating AMEX, PayPal, and Adyen, reducing operational costs by 25%, improving transaction authorization rates by 1%, and increasing revenue.
- Strengthened executive, engineering, and design alignment through strategic reviews and transparent communication, ensuring technical and business objectives were met.
- Managed and motivated two cross-functional payments teams, driving key fintech product improvements.
Product Lead
Scallium
- Reprioritised product roadmaps and backlogs, implementing Agile best practices that resulted in a 60% increase in productivity for core product teams.
- Led ideation and execution of a comprehensive ‘Refunds/Returns’ solution, improving customer satisfaction rate by 15% and boosting revenue by 7%.
- Managed seven cross-functional development teams and five product owners.
CEO
Falkeya Studio
- Identified the urgent need for digital transformation during the pandemic and leveraged my expertise to successfully guide multiple businesses through their digital evolution, enabling them to adapt and thrive in a rapidly changing market.
- Led business development efforts, successfully acquiring and managing clients, driving growth, and establishing long-term partnerships.
- Spearheaded the transition from a consulting model to a product-centric strategy, leading to the development of Qlixer, a SaaS solution that automates social media workflows and enhances efficiency.
- Played a key role in securing investments, driving ideation, strategic planning, go-to-market execution, and business model development for Qlixer, positioning it for market success.
Lead Product Manager
MySales Labs
- Played a key role in transforming a small Ukrainian startup into one of Eastern Europe’s leading retail tech solutions, driving growth, innovation, and market adoption.
- Led the development of pricing and stock replenishment modules, improving demand forecasting accuracy and driving adoption among retail enterprises.
- Implemented Agile and design thinking methodologies, introducing user research, A/B testing, and iterative product development to align with market needs.
- Built and managed cross-functional teams, ensuring smooth execution across engineering, design, and business development while fostering a high-performance culture.
- Spearheaded sales and business expansion, leading direct negotiations and strategic outreach, successfully closing enterprise deals that boosted company revenue.
Product Manager
Self-employed
- Led design thinking initiatives, including customer development, ideation sessions, workshops, interviews, and field investigations.
- Built and managed detailed roadmaps for multiple projects.
- Directed and coordinated sales, marketing, and development activities across various projects.
- Conducted requirements elicitation, analysis, and continuous improvement to refine project objectives and deliverables.
- Defined and prioritized functionality for MVPs and subsequent versions.
- Created and validated hypotheses, led PoCs, conducted testing, and performed in-depth market and competitor analysis.
- Defined KPIs and tracked solution performance metrics.
- Developed business plans, investment offers, monetization strategies, and business models.
- Founded and developed my first startup, Quicket, an application for booking train tickets.
Project History
In-house Payment Gateway for a Leading Checkout Provider in Europe
Led the development and successful delivery of in-house Amex, PayPal, and credit card processing for a major European fintech and eCommerce company. This reduced operational costs by 25% and improved transaction authorization rates by 1%.
I joined at the project’s inception, leading ideation, development, and execution from scratch. Over two years, I managed multiple stakeholders, defined the roadmap and backlog, and coordinated two tech teams, ensuring seamless cross-team collaboration and alignment with third-party dependencies.
Despite complex dependencies with Agile teams and external partners, we successfully delivered both the MVP and full V1 scope on time.
Beyond delivery, I played a crucial role in team building, fostering a culture of autonomy and ownership. Through compassionate leadership, I helped establish fully self-organized teams capable of sustained delivery without ongoing direct oversight.
MySales | Pricing and Stock Replenishment Modules
https://mysales-labs.comLed the ideation, UX design, and development of pricing and stock replenishment modules for a leading B2B SaaS retail tech company, optimizing inventory management and revenue performance.
I worked closely with the CEO to define the vision, features, and development of key modules, ensuring alignment with market needs. This involved deep market research and close collaboration with clients to deliver high-impact, industry-leading functionality.
Iron Service
Conceived and led the development of a payment automation solution for car dealerships and service centers, streamlining transactions and financial operations.
I conceived the idea in 2018 and collaborated with IBS, a leading provider of financial technology solutions, to develop next-generation software for managing Glory deposit and recycling machines.
We built a comprehensive back-office and front-office system enabling seamless payments via cash, cards, or QR codes. The solution automates invoicing and integrates with document management (DMS) and enterprise resource planning (ERP) systems to consolidate client data. Additionally, our cloud-based monitoring and reporting service provides real-time oversight of cash machines and transactions.
The project was successfully sold to Winner Automotive, Ukraine’s largest car importer and dealership network.
Farseer | Visual Shelf Monitoring System
Created a concept, vision, and features for the visual shelf monitoring system.
I joined as a retail technology expert and consultant to develop the concept for a visual shelf monitoring system for retail. The solution was designed to track product availability on both storefront shelves and warehouse inventory, ensuring real-time visibility and operational efficiency.
Education
Master's Degree in System Analysis and Decision Making
National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute” - Kyiv, Ukraine
Bachelor's Degree in System Analysis
National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute” - Kyiv, Ukraine
Skills
Tools
Jira, Confluence, Figma, Git
Paradigms
Scrum, Agile, Agile Product Management
Platforms
Enterprise Resource Planning (ERP)
Industry Expertise
Product Ideation
Other
Pitch Decks, Product Ownership, Product Management, Conflict Resolution, Team Management, Presentations, Product Vision, Product Roadmaps, Strategy, Stakeholder Management, Backlog Management, Backlog Grooming, Feature Backlog Prioritization, Roadmaps, Market Research & Analysis, IT Consulting, Communication, Retail & Wholesale, SaaS, Scrum Product Owner, Information Technology, Product Owner, Product Discovery, Leadership, API Integration, B2B, SaaS Product Management, Minimum Viable Product (MVP), APIs, Payment Processing, Feature Prioritization, Technical Product Management, Software Development Lifecycle (SDLC), Web & Mobile Applications, IT Business Analysis, Data Analysis, SQL, eCommerce, Business Development, Business Analysis, Customer Success, Business to Business (B2B), Feature Planning, Feature Roadmaps, Research, Sprint Planning, Sprint Retrospectives, Startups, User Stories, Artificial Intelligence (AI), Conversational AI, Large Language Models (LLMs), Fintech, Payment APIs, Mobile Payments, PayPal, Card Payments, Scaled Agile Framework (SAFe), Supply Chain, OpenAI, Business Process Optimization, Robotic Process Automation (RPA), Workflow Automation, Notion, Scalability, Digital Transformation, Business Planning, Project Management, Architecture, Databases, Web Applications, User Experience (UX), Project Delivery, Presales, Hiring, Risk Management, Third-party Integration
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