Tarandeep Singh Gulati, Product Manager in Birmingham, United Kingdom
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Tarandeep Singh Gulati

Verified Expert  in Product Management

Bio

Tarandeep is a young, vibrant professional who has worked with some prominent brands in Australia and the UK. He is a seasoned digital expert who has over ten years of business and technology experience. Tarandeep is passionate about all things digital, especially in the SaaS space.

Project Highlights

Mobile Game on iOS & Android
I led a team of eight members to build a mobile game within an existing iOS and Android app in a 12 week window.
Engage (Social Media)
I led the development of a brand new cross social media platform messaging system in less than six months.
SaaS Product to Drive Conversion for PLG SaaS
I led an end to end delivery of a new SaaS product to allow SaaS businesses to experiment in-app and drive conversion of free users to paying customers.

Expertise

Agile Product ManagementClient RelationsConsultingEarly-stage StartupsProduct ManagementProduct ResearchProject ManagementTeam Management

Work Experience

Product Manager

2021 - PRESENT
Zephr
  • Conducted over 35 empathy sessions with customers to shape the product.
  • Introduced and tested an early-adopter program to bring clients in during the development phase.
  • Conducted market research and pitched a new market segment and product idea, which was successfully executed.

Lead Product Manager

2020 - 2021
ContentCal
  • Set up the product function as the first product hire.
  • Ran ideation workshops and customer empathy sessions to shape a new product.
  • Delivered a cross-social media platform messaging service with a six team squad.

Delivery Manager

2018 - 2019
Deloitte / Flybuys
  • Worked with senior product executives to ideate and shape a new mobile game offering to increase engagement and drive revenue.
  • Created a mobile game on iOS and Android in 12 weeks with a six-member team.
  • Built a physics core engine library for a mobile game from scratch for iOS to use device capabilities (similar to Temple Run).

Senior Product Owner - Mobile Apps

2016 - 2017
Telstra
  • Introduced and built the self-service aspect of the mobile app to cater to B2C and B2B customers.
  • Innovated with the Telstra Home app to help customers manage their Telstra services in-home with a guided experience maximizing their network.
  • Led a scrum team of six to deliver internally awarded features.

Product Owner - Mobile Apps

2013 - 2016
ANZ Group
  • Led the BAU transition of the flagship mobile apps re-platform project without impacting customers.
  • Led the delivery of the first Apple Watch app for a high-street bank in Australia.
  • Managed the delivery of 20+ customer-facing features to enhance the UX.

Lead Technical Specialist

2012 - 2012
ANZ Group
  • Worked with Fortune 500 clients to manage their bulk payments processing requirements through an in-house solution.
  • Collaborated with global teams to enable international processing solutions for customers like BHP, Rio Tinto, and others to facilitate business payments.
  • Managed a 96+ hour incident with actively running a war room as well as payment recovery for 10,000 customer employees.

Assistant Manager

2010 - 2012
ANZ Group
  • Recovered payments for institutional customers (international clients) for stray payments.
  • Tailored customer service for corporate customers with a personalized approach to their business.
  • Led incident management to resolve payment processing when core systems were impacted.

Mobile Game on iOS & Android

https://apps.apple.com/au/app/flybuys/id377842707

I led a team of eight members to build a mobile game within an existing iOS and Android app in a 12 week window.

Flybuys is a well-known loyalty brand in the Australian landscape. The project entailed building a new game within Flybuy's existing iOS and Android apps in a 12-week window, from ideation to delivery. We built a core physics engine using device capabilities (similar to Temple Run) to collect offers from loyalty partners.

Engage (Social Media)

I led the development of a brand new cross social media platform messaging system in less than six months.

Engage is the marketing name for a product that allows B2B customers to connect their social media platforms to interact with their customers using messaging and replying to comments. This project involved building three level thread replies, real-time messaging with reading receipts, rate-limiting the API, and conversation assignment. This was a critical initiative that led to series A funding for the company.

SaaS Product to Drive Conversion for PLG SaaS

http://www.productlife.io

I led an end to end delivery of a new SaaS product to allow SaaS businesses to experiment in-app and drive conversion of free users to paying customers.

Product Flow is a SaaS product that allows other SaaS businesses to manage their product compositions and run in-app experiments without ongoing technology commitments. This product allows product and growth managers to build personalised user journeys for multiple product tiers to deliver the right experience and convert free users to paid customers. This product is focussed on SaaS companies that have a PLG go-to-market strategy.
2006 - 2010

Bachelor's Degree in Computer Engineering

Latrobe University - Melbourne, Australia

JULY 2018 - PRESENT

Lean Six Sigma (Yellow Belt)

Deloitte

JUNE 2018 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

NOVEMBER 2014 - PRESENT

Certified Scrum Product Owner (CSPO)

Scrum Alliance

SEPTEMBER 2013 - PRESENT

Certificate IV in Project Management

UXCTG Australia

Tools

Slack, Atlassian Suite, Atlassian, Jira, Confluence, Google Docs, Figma, UXPin

Paradigms

Scrum, Agile Product Management, B2C, Testing, Conversion Rate Optimization (CRO), Agile, B2B2C, Business to Business to Consumer (B2B2C)

Platforms

Apple Watch

Industry Expertise

Lean Six Sigma, Banking & Finance

Other

Product Research, Pitch Presentations, Team Management, Ideation, Empathy, Customer Interviews, User Journey Maps, Scrum Master, Project Management, Discovery Workshops, Product Management, A/B Testing, Product Consultant, Feature Prioritization, Product Launch, Product Roadmaps, B2B, Backlog Grooming, SaaS, User Experience (UX), SaaS Product Management, Software as a Service (SaaS), Product Growth, Minimum Viable Product (MVP), Product Discovery, User Stories, Mobile App Development, Mobile Applications, iOS, Android, APIs, Market Strategy and Research Product Manager, Early-stage Startups, SaaS Product Marketing, Client Relations, Mobile Apps, UX Prototyping, New Product Development, Consulting, Portfolio Management, Growth Hacking, User Conversion, Conversion Rate, Mobile Development, Social APIs, Social Media, Distributed Team Management, Ideation Workshops, Mobile, Product Strategy, ROI, Agile Coaching, Mobile Banking, Consumer Banking, Mobile UX, Disaster Recovery Plans (DRP), Bulk Payment Processing, International Finance, Online Payments, Root Cause Analysis, Incident Management, IT Support, Stakeholder Management, Business Requirements, Call Centers, Card Payments, Online Banking, International Payments, Swift, Payment Processing, Wire Transfers, Tech Sales, Social Media Apps, Customer Research, Agile Sprints, Stakeholder Interviews, User Interviews, Lean UX, Feature Backlog Prioritization, Feature Roadmaps, Board Presentations, Senior Executive Management

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