Toby Treacher

Working transparently and openly with senior leaders, we built a series of experimental teams to address a spiraling backlog of digital work. Over a three-month period, we regularly reviewed the performace and outcomes and adjusted the teams to improve flow. These experiments laid the foundations of a two-year organization-wide transformation program.

From conception to commissioning, I built the business case, managed the vendor selection (public sector procurement), signed-off on the network design, and worked with UX on the passenger experience. The MVP involved two of London's largest terminal stations (LBG and EUS) and created the blueprint of the national rollout.

Having raised venture capital, I then built a small team to deliver the first online and mobile commerce platform aimed at the owners and crew of superyachts. Articulating a compelling business vision, I managed the definition and delivery of all aspects of the technology needed to operate internationally at scale, with a diverse product portfolio including temperature-controlled fresh produce. I continue to work with the business, investigating new technologies and testing concepts in the real world.

Over ten weeks, while working with a partner, we conducted over 20 industry telephone interviews and held two public workshops to help the RSSB submit a digital vision for a government consultation. Resulting in a 78-page report, looking at customer demand, use cases, technology, and economics.

Collaborating with a variety of private and public sector partners, I developed this project to guide non-technical decision-makers and help them understand the need for base-level free connectivity to underpin their digital strategies.