Vinay Karthik
Verified Expert in Product Management
Product Manager
Bengaluru, Karnataka, India
Toptal member since September 20, 2024
Vinay is a data-informed product manager with 13 years of experience in product management and thought leadership, focusing on customer-centric and innovative solutions in digital eCommerce. He has led successful projects, including a 45% increase in adoption rate with 6,000 monthly hits and 1,900 unique users. Vinay has helped achieve $11 million in revenue for a sales team and has generated $6 million through a new product introduction.
Expertise
- Agile
- Business Analysis
- Data Science
- Data Visualization
- Documentation
- Jira
- Product Roadmaps
- SQL
Work Experience
Digital Product Manager
Healthcare IT Company
- Introduced Agile best practices to company projects as a Certified Scrum Product Owner (CSPO).
- Designed the idea conception and implementation of the digital footprint for the organization's new business segment.
- Integrated a payment engine to provide an end-to-end flow of orders.
Agile Product Owner
Amadeus
- Implemented the Amadeus suite for all big airlines in Asia-Pacific and the Eastern and African regions.
- Trained and mentored airline desk agents on Amadeus, a front-end application for managing bookings and other airport IT activities.
- Worked on the Amanda chatbot, a ground-breaking solution to increase airlines' self-service capabilities by reducing the mean time to resolve issues by more than 98.7%.
Senior Business Analyst
Accenture
- Built a center of excellence for business analysis within the eCommerce vertical.
- Worked with various consultants to define a product roadmap to migrate the organization's legacy application to SAP's suite.
- Attended International Institute of Business Analysis (IIBA) conferences representing Accenture's business analysts community.
Project History
KPIs Dashboard for Services Business
Implemented a KPIs dashboard and achieved a 45% adoption rate increase with 6,000 monthly hits and over 1,900 unique users globally.
Chatbot to Address Application Complaints
Led the implementation of and Edison-based chatbot to capture the application errors and provide solutions.
Center of Excellence for Accenture
Built a center of excellence for business analysis within the consumer goods and services (CGS) industry.
Education
Bachelor's Degree in Software Engineering
Visvesvaraya Technological University (VTU) - Bengaluru, India
Certifications
French A1
Inlingua
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Salesforce Certified Administrator
Salesforce.com
ISEB and BCS Certification
Information Systems Examination Board (ISEB)
Skills
Tools
Rally, Jira, Microsoft Power BI
Paradigms
Agile, Testing, Agile UX, Scrum, Requirements Analysis, Kanban, Agile Project Management
Platforms
SharePoint
Other
Product Roadmaps, Documentation, User Stories, Wireframe to Product, Business Analysis, Business Process Flow (BPF), Product Owner, Flowcharts, Project Management, Technical Requirements, Business Cases, Communication, Process Mapping, Amazon Redshift, SQL, APIs, Data Science, Global Distribution Systems (GDS), Data Visualization, Data Analysis, Customer Journeys, Statistics, Salesforce Sales Cloud, French, Analytics, Chatbots, Leadership, Software Engineering
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