Vipul Swarup, Product Manager in New Delhi, Delhi, India
Vipul is available for hire
Hire Vipul

Vipul Swarup

Verified Expert  in Product Management

Product Manager

New Delhi, Delhi, India

Toptal member since December 18, 2019

Expertise
Principal Product ManagersVirtual Product ManagementAgile Product Management
Bio

Vipul is an experienced enterprise product manager with expertise in product and business strategy, marketing, and software development. He has worked across the US, India, Australia, and the UK. Previously, Vipul worked as a product manager for LexisNexis, a leading provider of content and technology solutions. His strengths combine product execution and vision with leadership, analytic skills, and cross-cultural communication.

Project Highlights

Product Development: Machine Learning-based Document Categorization
Leading the development of a machine learning-based document categorization application, targeted at BPO companies.
Product Development: SaaS Platform for Real Estate Businesses
Led the product design and development of a SaaS application targeted at owners of small co-working spaces.
Project Delivery: Customized SaaS Product and Delivered for a Hospital Chain
Led the project management of a custom implementation of a B2B SaaS product. Eight-month implementation for 12,000 users.

Expertise

  • Enterprise SaaS
  • Go-to-market Strategy
  • Market Entry
  • Market Segmentation
  • Product Strategy
  • Software Sales
  • Strategic Planning
  • Strategy

Work Experience

Product Head and Co-founder

2015 - PRESENT
EisenVault
  • Launched the company after extensive research of market, competition, users, and buyers. Developed compelling user stories, feature comparisons, and segment sizing.
  • Wireframed the product and had the UI designed as per wireframes.
  • Built the go-to-market strategy.
  • Managed a team of six developers and three customer support agents.
  • Raised $200,000 in investments from Angel Investors.
  • Rolled out the product at over 60 small and large businesses.

Product Head and Co-founder

2016 - 2019
HuntOffices
  • Built user stories after conducting ten user interviews.
  • Built wireframes for the core co-working space listing product.
  • Ran customer research and built wireframes for the new co-working management ERP product.
  • Hired the engineering team (Laravel and Node.js developers).
  • Built financial models and investor pitch decks.

Product Head

2013 - 2014
LexSite
  • Conducted customer feedback and discovery interviews to build a product turnaround strategy.
  • Managed the P&L of the entire business.
  • Managed the sales and marketing team.
  • Managed a team of five production agents to keep the web platform's content up-to-date and engaging.
  • Oversaw the UI redesign based on customer feedback.

Management Associate

2011 - 2013
LexisNexis
  • Increased engagement of new users for an online legal database in the United Kingdom. I interviewed lawyers (the users) to understand why they failed to use the system and worked with the training team to provide more training during the early days of account signup. I also worked with the customer operations team to provide useful customer onboarding information of new customers.
  • Conducted customer discovery interviews to understand how users would like to engage with a new corporate law product in the United States. I worked with third-party vendors to customize the product accordingly. I was the product manager responsible for the timely delivery and features of this product.
  • Conducted a market entry study for launching a compliance solution into the mining industry in South Africa, Australia, and South America. I conducted in-person and phone interviews with compliance and safety managers at mining companies.
  • Prepared a mobile app strategy for countries other than the USA of LexisNexis. Worked closely with company business leaders from the UK, France, Poland, and Australia.
  • Prepared the go-to-market strategy for a new information product targeted at small environmental law firms in the United Kingdom.

Marketing Associate

2010 - 2011
Skype
  • Supported digital marketing of Skype's B2B offering in the UK.
  • Managed Omniture usage reports and created management dashboards from them.
  • Created financial projections and dashboards for management.

Strategy Intern

2009 - 2009
Luup
  • Worked on Luup's partnership strategy for the Middle East.
  • Supported the building and managing of the sales pipeline.

Senior Consultant

2005 - 2008
IBM
  • Led Linux and Oracle server infrastructure team for a $1 million document management client.
  • Led the software testing team on a document management project.
  • Coded document management systems and customizations using Java and Visual Basic.

Project History

Feasibility Study: Mandarin Flash Card App

Studied the competition and target market. Built the investment case for one of the first Chinese Mandarin Flashcard apps.

SNAPP was an app development company in London. I worked with them in 2010 to study the market for a Mandarin Flashcard app. I built the business case with feature recommendations, competitor comparison, and revenue and cost projections. This was used to raise money and build the app for the app store.

Product Development: Machine Learning-based Document Categorization

Leading the development of a machine learning-based document categorization application, targeted at BPO companies.

Conducted user and buyer studies-face to face conversations with five different BPOs. Built wireframes using Balsamiq. Allocated developer resources. Got buy-in within the company. Prepared the go-to-market strategy. Currently, the product is being coded, following an Agile process.

Product Development: SaaS Platform for Real Estate Businesses

Led the product design and development of a SaaS application targeted at owners of small co-working spaces.

Conducted user and buyer interviews. Built investment proposal, and pitched to investors. Documented and prioritized requirements and development plan using Agile methodology. Led a team of product designers to build wireframes. The product is currently being coded.

Project Delivery: Customized SaaS Product and Delivered for a Hospital Chain

Led the project management of a custom implementation of a B2B SaaS product. Eight-month implementation for 12,000 users.

Built and executed the project plan. Allocated appropriate resources for development, program management, and training. Tracked all tasks closely with daily update calls with the client. This was a multinational implementation with users in India, Malaysia, Indonesia, and Vietnam. Traveled to lead user training. I was the prime person responsible for customer relationships and satisfaction. The project has been successfully delivered, and the product is now being used by 200-300 users on a daily basis. On-boarding of more users is still going on.

Product Delivery: High School Alumni Networking Platform

Led the requirements gathering, feature prioritisation and product design of an app and website for high school Alumni

I am the head of digital for my high school's Alumni association. I got an app and supporting website developed to facilitate networking amongst alumni. I engaged multiple stakeholders, captured key strategic priorities for the association, prioritised requirements and engaged with developers to have the platform built. On an ongoing basis, I manage the content and community engagement roadmap for this platform.

Education

2008 - 2010

Master's Degree in Business Administration

London Business School - United Kingdom

2000 - 2004

Bachelor's Degree in Software Engineering

Monash University - Melbourne, Australia

Certifications

SEPTEMBER 2019 - PRESENT

Fundamentals of Graphic Design

Coursera

MAY 2019 - PRESENT

Digital Product Management: Modern Fundamentals

Coursera

OCTOBER 2012 - PRESENT

Practical Product Management

Pragmatic Marketing

Skills

Tools

Trello, Git, GitLab, GitHub, Microsoft Project, Jira

Paradigms

Waterfall Development, Requirements Analysis, Agile Software Development, Kanban, Pragmatic Marketing

Platforms

Google Cloud Platform (GCP), Windows Server

Industry Expertise

Healthcare, Education Technology (Edtech), Real Estate

Other

Software as a Service (SaaS), Product Strategy, Product Design, Technical Product Management, Technical Project Management, Project Management, Software Design, Software Development, Product Management, Digital Product Management, Wireframe to Product, Product Requirements Documentation (PRD), Strategic Planning, Analytics, Feature Backlog Prioritization, Product Roadmaps, Feature Roadmaps, Customer Discovery, Linux, Microsoft Office, Enterprise SaaS, SaaS, Product Planning, Strategy, Go-to-market Strategy, Software Sales, Wireframing, Adobe Experience Design (XD), Zoho, Microsoft Azure, Amazon S3 (AWS S3), Amazon EC2, Amazon Web Services (AWS), Interpersonal Skills, Leadership, Release Management, Windows, Java, XML, Coding, Market Entry, Fundraising, Market Segmentation, Financial Modeling, Product Vision, User Experience (UX), UX Wireframes, User Interface (UI), Minimum Viable Product (MVP), Roadmaps, Proof of Concept (POC), Manufacturing, Design, Adobe Photoshop, UX Design, Android, Digital Marketing, Machine Learning, Marketing, Content Creation

Collaboration That Works

How to Work with Toptal

Toptal matches you directly with global industry experts from our network in hours—not weeks or months.

1

Share your needs

Discuss your requirements and refine your scope in a call with a Toptal domain expert.
2

Choose your talent

Get a short list of expertly matched talent within 24 hours to review, interview, and choose from.
3

Start your risk-free talent trial

Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.

Top talent is in high demand.

Start hiring