Yanis Nastos

Applied Agile Scrum techniques for rapid product development as a product owner. Worked with the head of technology to determine roles, responsibilities, and ways of working. Created product roadmap and broke down to user stories. Negotiated with clients and technology team to determine MVP. Represented the client in grooming the backlog and providing priorities. Reviewed and coordinated the output of four internal teams to ensure product cohesion: (a) Java/front-end development/QA, (b) analytics, (c) marketing/creative, (d) design. Worked with DevOps/release management to see through a complex product launch.

Co-defined the vision for a mobile app for B2B supply chain customers. Supported the program lead and management in developing a business case for investment. Recommended ways of working, processes, and tools for Agile product development. Took ownership of a roadmap track (product configuration, quality, and traceability). Broke down the backlog into user stories, aligned with business sponsors and technology teams. Managed an iterative UX design process, and oversaw release of MVP and three product releases.

Created a voice-of-customer dashboard PoC for data-driven product innovation. Leveraged natural language processing (NLP) and machine learning (ML) services by IBM Watson and AWS Comprehend, and big customer data from Echo Dot with Alexa reviews. Created a unique taxonomy to synthesize findings based on emotional attachment theory.

Served as the user experience program lead for the mobile (iOS, Android, and Win) roadmap of a leading UK bank. Worked with UX designers and product owners to apply an iterative design process. Aligned UX and tech teams on a collaborative design-developer handoff. Advised client roadmap leadership on capacity planning and agile ways of working. Managed user testing across design lifecycle stages. Facilitated design sprints for rapid prototyping of larger features and cross-functional alignment.

Negotiated budget and priority of features with client digital marketing team. Reviewed and coordinated the output of creative, design, development, and QA teams. Empowered teams to adopt an iterative delivery approach. Organized extensive user testing sessions to validate prototypes. Brought in clients to sprint demos to ensure buy-in of deliverables. Aligned with marketing on advertising campaign deadlines. Saw through on-time/budget product release.

Translated Waterfall functional/non-functional requirements to an agile backlog of features for Scrum. Ensured client buy-in to a 6-sprint incremental plan, including three production releases. Led restructuring, selection, and ramp-up of the technology team. Reviewed and coordinated output of cross-functional teams:
(a) design, (b) development, (c) QA, (d) social.

Exceeded client expectations by delivering complex features on time/budget, including (a) book-a-service, (b) car model landing pages, (c) customer area (small fleet management), (d) UK retailer micro-sites (c. 100).

Made the business case to senior management, recommending an approach, assessment areas, and metrics. Selected an interim consulting team to support implementation. Interviewed key business stakeholders to understand needs, confirm assumptions, and manage expectations. Drafted project plan, deliverable templates, and ghost charts. Managed delivery, reviewed project artifacts, and provided feedback. Organized workshops to present findings and recommendations to senior management.

Supported a global telecom client in the global roll-out of Adobe Marketing Cloud for UX personalization. Advised senior clients in defining KPIs to make a case for a $2+ million investment. Acted as a single point of contact for 20 client delivery teams to coordinate roll-out projects in local markets. Represented the client in the engagement with Adobe product and consulting teams. Supported client delivery teams with complex business analysis and program management artifacts.