Zeal Zhu, Product Manager in Singapore, Singapore
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Zeal Zhu

Verified Expert  in Product Management

Product Manager

Singapore, Singapore

Toptal member since July 12, 2024

Expertise
Business AnalysisVirtual Product ManagementIoT Product Management
Bio

Zeal is a business analyst with over six years of project management and business analysis experience, providing cradle-to-grave management over large-scale IoT SaaS product implementations. With a project management professional (PMP) certification, she excels at liaising between business and technical areas to provide on-time, on-budget, and on-spec project solutions. Zeal is instrumental in dissecting complex problems, devising iterative processes, and leading end-to-end change management.

Expertise

  • Adobe Photoshop
  • Google Analytics
  • IT Project Management
  • Microsoft 365
  • Sketch
  • Skype for Business
  • Slack
  • Tableau

Work Experience

Senior Business Analyst

2022 - 2023
AvePoint
  • Led a government educational integration project that implemented a shared training management system for five polytechnic institutes. It included creating multiple portals for users, lecturers, companies, and students.
  • Oversaw a 10-person cross-functional team on UAT testing, change management, and security matrix definitions and revisions.
  • Served as a liaison between vendor needs and internal IT professionals, facilitating system modifications, enhancements, and strategy implementations.

Project History

Jarvis

https://jarvis.viatick.com/app/user/login

Led the development and launch of Jarvis, a SaaS IoT platform that tracks records of persons and assets for social distancing purposes.

Jarvis is a hardware and software-integrated SaaS B2B platform for enterprise-level personnel and asset tracking needs. The platform logs records of persons and assets for social distancing purposes, leveraging location tracking and hotspot zone identification. I coordinated customized releases and conducted extension management, with a proven ability to respond rapidly and support 10+ organizational clients.

Educational Integration System

https://stms.polite.edu.sg/

Led a government educational integration project that implemented a shared training management system for five polytechnic institutes and an institute of technical education (ITE).

The project included creating multiple portals tailored for continuing education and training (CET) users, lecturers, companies, and students to facilitate their interactions and access to educational resources. As the single point of contact for the ITE, I led a 10-person cross-functional team on UAT testing, change management, and security matrix definitions and revisions. In addition, I served as a liaison between vendor needs and internal IT professionals, facilitating system modifications, enhancements, and strategy implementations.

BMS Device Management

Led the design and implementation of the whole BMS device management system.

BMS is a device management system where all IoT devices from different projects can be onboarded and remotely managed, including sensors, beacons, and gateways. This system allows the control and monitoring of device statuses remotely and effectively.

Skills

Tools

Slack, Sketch, Zoom, Skype for Business, Tableau, Google Analytics

Other

Microsoft 365, IT Project Management, Adobe Photoshop, Prototyping, IT Projects, Business Analytics, Project Management, Internet of Things (IoT)

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