Ahmed Elmasry, Project Manager in Cairo, Egypt
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Ahmed Elmasry

Verified Expert  in Project Management

Project Manager

Cairo, Egypt
Toptal Member Since
June 7, 2022

Ahmed is a professional project manager with over 15 years of management experience. He has a solid background in designing IT systems infrastructure and developing projects from scratch while meeting deadlines and requirements. Ahmed specializes in technical support and product management to optimize efficiencies and achieve operational excellence.

Project Highlights

Patient Portal App
Managed the development of a patient portal application that made it easier for patients to stay in the hospital.


Work Experience

Project Manager | Scrum Master | Product Owner

2016 - PRESENT
Online Freelance Agency
  • Provided freelance services to help organizations improve metrics by coordinating Agile solutions delivery through effective tracking, communication, and analysis.
  • Oversaw planning, executing, and finalizing the projects based on stated objectives. Used various project management tools and created functional and achievable project objectives.
  • Provided project management consultancy for numerous local and offshore projects. Mentored over 400 students in project management.

Monday.com Expert

2023 - 2023
Cerqular Inc
  • Successfully created a consolidated master board for Cerqular, incorporating all necessary data to streamline workflows and enhance team efficiency.
  • Developed recommended column and group structures, resulting in improved data management and easier information access.
  • Created advanced columns and automation recommendations that streamlined processes, reduced errors, and increased productivity.
  • Designed and implemented essential, operational efficiency and advanced management boards, taking into consideration relevant factors and ensuring seamless integration.
  • Established cross-board integrations, such as linking boards and mirroring columns, allowing for easier access and management of relevant data.
  • Personalized views with custom and conditional coloring, filter, and sort views for data visualization, making it easier to analyze data and make informed decisions.
  • Developed dashboards to provide an overview of key metrics and performance indicators, enhancing decision-making and performance management.
  • Provided support and guidance to Cerqular team members to ensure efficient use of the monday.com platform and answer any questions.
  • Achieved project goals within the agreed timeframe, resulting in increased efficiency and productivity for the Cerqular team.
  • Demonstrated a strong understanding of the monday.com platform, enabling the creation of tailored solutions for Cerqular's specific needs.

Senior Program Manager

2022 - 2023
  • Scoped, defined, and delivered projects in alignment with stakeholder expectations, using Monday.com for project planning, with 100% compliance with deliverables and timelines.
  • Developed and executed full-scale project plans, coordinating with cross-functional teams and utilizing Monday.com for project management, resulting in a 20% reduction in the project timeline and 15% cost savings.
  • Facilitated effective communication between stakeholders and project team members, delivering regular status updates via Monday.com. This resulted in a 90% satisfaction rate among stakeholders.
  • Liaised with stakeholders on an ongoing basis, utilizing Monday.com to provide real-time updates on project progress and timelines, leading to 100% stakeholder buy-in for project outcomes.
  • Maintained project documentation and ensured centralized storage and access, utilizing Monday.com. This led to improved project organization and a 30% reduction in document retrieval time.
  • Tracked project progress and made necessary adjustments, utilizing Monday.com's project tracking and reporting capabilities. This resulted in a 10% improvement in project quality and delivery.
  • Managed project risk and implemented contingency plans, utilizing Monday.com to identify and mitigate potential risks, leading to a 15% reduction in project risk and improved team confidence.

IT Director | IT Projects Head

2021 - 2022
Misr International Hospital
  • Led the IT projects and standardized the IT infrastructure for growth, ensuring the effective delivery of networks and disaster recovery systems and processes and ensuring they were aligned with the organization's objectives.
  • Boosted the productivity of the IT team and led them to effectively resolve severe implementation issues. Integrated a PACS system, including all RAD modalities and a lab result system.
  • Developed the patient portal app, reimplemented the hospital management information system (HMIS) and financial management information system (FMIS), and implemented a lab web result and an electronic medical record system (EMR).

Regional IT Manager

2018 - 2021
Elsewedy Electric
  • Oversaw all aspects of strategic IT planning, implementation, and support as an integral business plan component. Cooperated with Siemens to develop the infrastructure for the project.
  • Developed projects within strict timeframes and ensured that deadlines were met.
  • Preserved assets by implementing disaster recovery and backup procedures.
  • Played a key role in hiring, mentoring, and leading the team members.

Head of IT Projects

2016 - 2021
Elsewedy Electric
  • Contributed to different projects for clients located in Egypt, Qatar, United Arab Emirates, and Iraq.
  • Participated in the projects such as Beni Suef Combined Cycle 4800 MW, ATTAQA Simple Cycle Power Plant, Al Serafi Jeddah Park 110 kV GIS Substation, and Jeddah South 2400 MW Thermal Power Plant.
  • Developed and initiated projects, including managing schedules and performance, maintaining strict budgetary control on IT projects cost, and. collaborating with project teams to track costs and control expenditures without sacrificing quality.

IT Project Manager

2015 - 2016
Elsewedy Electric
  • Oversaw the IT function at the site, provided full technical support, led staffing processes, monitored budgets, interfaced with all project parties designing, and released the required IT system CAD drawings.
  • Delivered a network infrastructure project with 1,500 physical outlets, including switching, developed in-house e-forms, and maintained the project’s digital archiving and DMS system implementations.
  • Built a data center project with hardware, software, security, system administration, PBX system, backup, networking, and DR. Oversaw the ERP system implementation across the project.

IT Manager

2013 - 2015
Genena Group
  • Acted as an IT manager at one of the leading real estate development and management companies in Egypt and one of the region's pioneering founders of commercial development.
  • Implemented a wired and wireless communication system with 2,000+ physical outlets covering an area of two million square meters. Introduced the concept of preventative system maintenance, decreasing breakdowns by 75%.
  • Devised a unique data monitoring system, which increased data integrity by 65%. Implemented a system audit plan, decreasing downtime by 90%, and an information technology security system that increased security by 50%.

IT Project Manager

2011 - 2013
Touch Smart Technology
  • Set up project goals and designed plans to meet the objectives. Maintained project timeframes, budget estimates, and status reports. Managed resources for projects, such as computer equipment and employees.
  • Implemented the IT strategies delivered on schedule and within budget, used project management tools to track project performance and schedule adherence, and conducted risk assessments.
  • Renewed the Hilton Waterfall, Hilton Fayroz, and Hilton Sharks Bay networks. Set up a network and CCTV systems in Sharm Bride hotel. Installed a network for the Ministry of Tourism of Egypt.

Lead IT Helpdesk Engineer

2010 - 2011
Vodafone Group
  • Troubleshot a virus removal problem singlehandedly, ensuring zero downtimes, and met software and hardware upgrade deadlines.
  • Streamlined all significant servers, which resulted in improved data transfer between stations. Resolved a particular system problem that was in limbo for three months.
  • Increased employee satisfaction by providing them with stable systems.

Helpdesk Engineer

2007 - 2010
Vodafone Group
  • Served as the first point of contact for customers seeking technical assistance over the phone or email. Performed remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determined the best solution based on the issue and details provided by customers. Walked the customer through the problem-solving process. Directed unresolved issues to the next level of support personnel.
  • Provided accurate information on IT products or services. Recorded events and problems and their resolution in logs. Followed up and updated customer status and information. Forwarded customer feedback or suggestions to the appropriate internal team.

Network Renovation for Misr International Hospital

Renovated the network and IT infrastructure of the hospital to meet the GAHAR and JCI standards.

The hospital needed to adjust its network and IT infrastructure following the GAHAR and JCI standards.

I played a key role in directing the effective delivery of networks by unraveling, prioritizing, and resolving complications throughout the project.

Patient Portal App

Managed the development of a patient portal application that made it easier for patients to stay in the hospital.

The patient portal app enables patients to ask for help while in their hospital rooms. The app has many features, including requesting medical assistance, smart room control, nurse call, IPTV, and order services.

Reimplementation of HMIS System

Reimplemented successfully the hospital management information system (HMIS).

The project aimed to improve organizational efficiency by removing manual processes, implementing automated solutions, reimplementing HMIS, and boosting the effectiveness of the IT department. It resulted in increased customer satisfaction and decreased cost.
2018 - 2020

Master's Degree in Business Administration (MBA)

Nexford University - Washington, USA

2004 - 2008

Bachelor's Degree in Business Administration

Helwan University - Cairo, Egypt


Program Management Professional (PgMP)



Certified PSM, Professional Scrum Master



Professional Scrum Product Owner I (PSPO I)



Project Management Professional (PMP)



Certified P3O Portfolio, Programme, and Project Management Offices



PMI Risk Management Professional (PMI-RMP)



LSSWB Lean Six Sigma White Belt



SFC Scrum Fundamentals Certificate



Digital Transformation Manager



SSYB Six Sigma Yellow Belt



ToT Training of Trainers



ISO 9001 QMS Awareness and Internal Auditor



CCNP Switching and Routing Course



MCSE Microsoft Solutions Expert



CCNA Cisco Network Associate



ITIL Foundation Certification



Skype, Visio, Project Management & Work Tracking Tools, Jira, Primavera, Google Sheets, Slack, Microsoft Power BI, Confluence


Windows, Windows Server 2012, Monday.com, Enterprise Resource Planning (ERP)


Agile Project Management, Implementation Project Management, Change Management, Waterfall Delivery, Management, Agile, Scrum, B2B, Requirements Analysis, Agile Leadership, Business Continuity Planning (BCP), Organizational Change Management (OCM), Agile Product Management, Six Sigma, Lean, Kanban

Industry Expertise

Healthcare, Construction, Technology, Nonprofits, Medical Imaging, Digital Media


Cisco, Microsoft, Business, IT Projects, Project Management, IT Project Management, IT Helpdesk, Technical Support, ITIL, PMO, Program Management, Risk, Risk Management, Project Planning, Project Reporting, Estimation & Planning, IT Infrastructure, IT Service Management (ITSM), Team Leadership, Remote Team Leadership, Project Timelines, Time Management, Communication, Organization, Detail-oriented, Milestones, Project Closure, Coaching, Mentorship & Coaching, Waterfall Methodology, IT Operations Management (ITOM), Operations, Planning, IT Security, Networking, Project Management Professional (PMP), PMI, Computer Science, Human Resource Management Systems (HRMS), Scope Management, Offshore Team Management, Scope of Work, Project Estimation, Task Management, Project Delivery, Project Tracking, Stakeholder Management, Progress Reporting, People Management, Enterprise, Corporate, IT Strategy, IT Program Management, Key Performance Indicators (KPIs), Reporting, Project Budget Management, Project Scoping, Cost Estimation, Remote Work, Stakeholder Engagement, Project Support, Timelines, Processing, Request for Proposal (RFP), Document Management Systems (DMS), Vendor Selection, RFPs, RFP Negotiation, Document Management, Vendor Management, Network Migration, Project Coordination, Status Updates, Critical Thinking, Microsoft Teams, Advisory, Process Flows, Leadership, Presentations, User Feedback, Feedback Review, Project Management Operations, Client Delivery Management, Scheduling, Upgrades, Strategic Planning & Execution, Hardware, Accountability, Project Scheduling, Best Practices, GAP Analysis, Meetings, Conflict Resolution, Finance, Portfolio Management, Scrum Master, Scrum Product Owner, Professional Scrum Product Owner (PSPO), Technical Project Management, CTO, Product Owner, User Stories, Sprints, Agile Sprints, Sprint Retrospectives, Sprint Planning, Discovery Workshops, Network Security, Security, Configuration Management, IT Systems Architecture, Cross-functional Team Leadership, Construction Management, Staffing, Complex Problem Solving, Digital Project Management, Large-scale Projects, Websites, Sprint Ceremonies, Software Project Management, Release Management, Project Rescue, Customer Relationship Management (CRM), Integration, Discovery, Product Discovery, Backlog Management, CIO, Business Continuity & Disaster Recovery (BCDR), Consulting, Healthcare IT, Healthcare Services, Compliance, Security Planning, Server Security, Business Continuity, Project Management Office (PMO), PMO Development, Jira Align, Project Portfolio Management Platforms, Medical Devices, Medical Software, Jira Administration, Technical Project Monitoring, Smartsheet, Business Transformation, Startups, Policies & Procedures Compliance, Security Policies & Procedures, ERP Implementation, Manufacturing, Business Cases, Strategy, Product Management, Business Analysis, Project Finance, Financials, Organization Building, Business to Business (B2B), Small Business, Organizational Structure, Organizational Design, Dashboards, Technical Program Management, Dashboard Development, Technology Transfer, System Migration, Process Improvement Project Management, Cross-functional Collaboration, E-learning, Jira Administrator, Feature Planning, End-to-end Implementation (E2E), Workflow, Business Transformation Project Management, System Implementation, Software Implementation, Migration, Legacy Software, Documentation, Business Process Automation, Process Optimization, Hybrid Project Management, Web Development, Automation, Process Management, Process Improvement, Innovation, System Integration, Business Operations, Objectives & Key Results (OKRs), Certified ScrumMaster (CSM), Inventory Management, Agile Coaching, User Requirements, Operational Assessments, Digital Transformation, Digital Transformation Program Management, IT Management, Lean Six Sigma, Six Sigma Yellow Belt, ISO 9001, IT Audits, Training, IT Networking, eCommerce, SaaS, Web Applications, Feature Backlog Prioritization, Human Resources (HR), Minimum Viable Product (MVP), Cybersecurity, Data Integration, Data Migration, Cloud, Product Planning, Scrum Coaching, Proof of Concept (POC), Dashboard Design, Chief Operations Officer (COO), COO, Product Roadmaps, PeopleSoft, SOP Development, Agency, Entrepreneurship, Web Project Management, Notion, Investments, ISO 13485

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