Alberto is available for hire

Alberto Delgado

Verified Expert in Project Management

Project Manager

Barcelona, Spain

Toptal member since June 25, 2020

Expertise

Project Delivery Digital Project Management Project Management Scrum Master Web Project Management Project Management & Delivery Technical Project Management Agile Coaching Certified ScrumMaster (CSM)Program Management Process Improvement Project Management Agile Project Management Consulting E-commerce Project Management

Bio

Alberto is a tech all-rounder with over 15 years of experience in both technology and management. During his career, he has held roles ranging from managing director, director of technology, CTO to project and program manager. Having a strong entrepreneurial background, he has worked with startups and corporations in health, telecommunications, hosting, managed services, oil, technology, and advertisement industries with typically complex projects and challenging scope and timelines.

Project Highlights

Implementation of Data Privacy and Governance Compliancy Platform (2021 – 2023)

Ran the program to plan and execute compliance of Priceline for CCPA and GDPR. To fulfill the compliance plan, I designed a solution to integrate data privacy platforms, including OneTrust, BigID, and SecuPi.

Typeform Infrastructure Renewal (2019—2020)

Migrated the Typeform product infrastructure to Kubernetes and Terraform along with software team structures, responsibilities, and operational guidelines. Managed the renewal program.

Hand-gesture Based Drone Management Solution (2018)

Designed the high-level architecture. Managed the project with an extremely tight schedule (3.5 months) from conception to delivery. Ran remote support operations during MWC to ensure the solution availability.

Expertise

Agile Agile Project Management IT Program Management IT Projects Product Management Product Owner Solution Architecture Team Leadership

Work Experience

Director of Engineering | Foundation Unit Lead

2022 - 2023

Alan

Migrated the infrastructure from Heroku to AWS to improve the reliability and efficiency of engineering.
Improved the efficiency of the company organization and engineering teams through improving IT processes and engineering productivity tools.
Aligned the unit with the company strategy and working methods, following OKRs.
Guided investors on the company's engineering commitments following the investment series.
Led the IT operations of the company to provide reliable healthcare to her customers and internal stakeholders reliably, including IT infrastructure security services.

Director of Engineering

2020 - 2022

Dynatrace

Led the migration of the Dynatrace visualization to a new solution based on React, including the set up of the release management approach. Guided the team through the development process, roadmap and plan.
Led the migration of the in-memory database to a new solution to speed up the process and increase the accuracy of processing.
Led seven multidisciplinary teams growing them from 12 to 35 devs, data engineers, and architects. Aligned teams with the goals of Dynatrace products, establishing data-driven initiatives to improve the delivery of the teams and their well-being.

Director of Infrastructure

2019 - 2020

Typeform

Managed both product and corporate Typeform infrastructure, including team leadership, infrastructure roadmap, partner selection, and setting up of policies.
Achieved migration towards the Kubernetes and Terraform environment and changed operational guidelines and team responsibilities to best use new technologies.
Implemented ITIL principles to improve the external quality of the Typeform product.
Ramped up the quality assurance function within engineering.
Implemented GDPR and ISC2 recommendations to fulfill those regulations and certifications.

Managing Director

2018 - 2019

Development Factory & Research

Managed all details of technologies and operations for the company, and led a team of 40 engineers and managers in several locations.
Modernized the architecture and technologies to build new product lines for the group.
Changed the operational processes to follow a more innovative and modern approach.

Director of Technology, Operations

2015 - 2018

Digigalist USA Ltd

Built a project and program management practice office in North America to mentor and guide project and program managers on best practices.
Managed programs for several startups and corporations in The Bay. This included a holistic lifecycle for product/service development (strategy, design, delivery, and operations).
Created a quality as a service offering for the company, a 360-view in quality assurance offering covering strategy, user experience design, code quality, security, various types of testing, and analytics.
Modernized the technology selections according to new trends, innovations, and alignment with customer base e.g. machine learning practice, MEAN/MERN stacks. Renewed service company offerings to better accommodate existing and potential customers.

CTO and Founder

2012 - 2018

Fluktus

Founded the company that provides SaaS location-based services (location-based ads, location-based CMS) to customers.
Designed and implemented the entire product. Participated in sales processes with our customers.
Hired and led the development team, a combination of in-house employees and freelancers.
Implemented and fulfilled GDPR regulations in the product.

Service Ads Delivery Manager

2013 - 2014

Rovio Entertainment

Transformed Rovio ad operations into an ITIL-compliant service. Designed, planned, and executed migration to a new ad platform for all Rovio games.
Led the development of the new ad platform for Rovio, including integrating the ad platform with all Rovio games.
Ran ad technical operations daily. Managed ad platform providers.

Senior Service Manager

2008 - 2013

Digitalist Group

Managed Nokia Developer global service (€3+ million/20 million unique users/month) from managed hosting, platform and application design, development, and support.
Transformed the delivery model into Agile (Scrum), influencing customers' and providers' internal operations in order to align models. This allowed a more flexible and predictable delivery of features both in time and budget.
Transformed the service operations to be ITIL v3 compliant, flexible, and fully transparent towards customers, overarching the delivery model.
Managed a team of up to 30 in-house developers, testers, designers and DevOps; and several de-located third-party providers.
Managed multiple deliveries as a project and program manager, including four major architectural and design updates of the site and migration/integration with Salesforce.
Migrated professional services features into Salesforce, building up the biggest Salesforce team in the Nordics at the time.
Implemented sound security practices in the service to protect the customer's brand.

Senior Project Manager

2007 - 2008

Comptel

Managed three projects to integrate Comptel billing and provisioning solutions into major operators in EMEA.
Created necessary technology and project management material to participate and win three RFPs from major operators.
Led a multi-disciplinary team of 15 engineers and vendors.

Project Manager | Team Lead

2005 - 2007

Nokia Networks

Led a multidisciplinary team of 20 engineers and testers.
Transformed software development process from Waterfall and Iterative into Agile (Scrum), enabling more flexibility in delivery times.
Delivered over 15 minor releases and 3 major releases. Built up the competence of the local team enabling the progress of ongoing projects.
Planned and executed the migration of delivery operations into a new location. This involved hiring, training, and migration of the lab hosting center.

Senior Software Engineer

2003 - 2005

Nokia Networks

Designed and developed the Nokia messaging centers prepaid interface.
Coordinated integration testing within the unit including the creation of required testing tools.
Performed installations of Nokia messaging centers into operators' networks, from cabling customers' hosting centers to setting up servers and Nokia software.

Testing Engineer

2000 - 2003

Nokia Networks

Coordinated integration testing efforts throughout the unit.
Managed the source control repository and created testing tools.
Installed Nokia messaging solutions into the operators' networks.
Developed, tested, and documented custom integration modules for the Nokia messaging platform to work on specific operator's networks.

Project History

Implementation of Data Privacy and Governance Compliancy Platform (2021 – 2023)

This program aimed to ensure Priceline's adherence to data privacy regulations (CCPA, GDPR, CPRA, CPA, and VDCP). This included:

• Determining the policies to implement and comply with data privacy regulations. This was done in collaboration with the data security and privacy team and legal. It was based on the NIST framework.
• Designing and executing the plan to roll out the compliance plan.
• Designing and performing audits of data usage, including having interviews with all data and application owners to understand how data is being managed and to identify gaps.
• Adjusting the existing data governance to ease the impact of compliance requirements.
• Designing and implementing a solution to automatically create a data inventory and perform DSARs (right to be forgotten, right to access, right to portability, do not sell my data, do not share my data, right to rectify).

This involved managing three vendors and ten engineers across several units at the customer and interviewing over 40 data owners and stakeholders.

BlueReceipt – Text and SMS Marketing Automation Product Launch

http://www.bluereceipt.com

Led the team that launched the first product release. Reached the #1 product of the day in Product Hunt.

Managed the core development team of six front-end, back-end, and full-stack developers plus DevOps and established the development structure within my team and in collaboration with the product team, enabling us to launch several releases of the product.

Created the structure needed for a continuous delivery approach to development.

Product Hunt write-up: https://www.producthunt.com/posts/bluereceipt

Dynatrace | Behavioral Intelligence Solution (2020 – 2022)

Led the implementation of a behavioral intelligence solution for Dynatrace.

Managed a team of developers and data scientists to build the solution, from conception to delivery to production. This solution allows customers to map user behavior to business goals and determine the underlying infrastructure and applications responsible for the delivery of those business goals.

Typeform Infrastructure Renewal (2019—2020)

Migrated the Typeform product infrastructure to Kubernetes and Terraform along with software team structures, responsibilities, and operational guidelines. Managed the renewal program.

The team was composed of seven sysadmins: five engineers and two managers.

The project followed scrum SDLC.

Some of the main technologies used include Kubernetes, Docker, Terraform, AWS, µServices, Go, React, and Node.js.

Alvic Product Line Development (20 Releases, 2018—2019)

Designed the architecture and selected technologies for new product lines. Managed the product roadmap and feature backlog, and delivery program. Introduced Scrum as a software delivery methodology and implemented GDPR.

The team comprised 35 software and system engineers, two hardware engineers, designers, and a vendor. This included two nationalities and four different locations.

The program followed scrum SDLC.

Some main technologies used include Delphi, C, C++, .NET, AngularJS, Node.js, iOS, Android, proprietary hardware, and Google Cloud.

Power Plant Infrastructure Renewal (2018)

Created a prototype for a renewed solar power plant infrastructure to shorten the commissioning timeline and costs, improve infrastructure robustness, and prepare technology foundations for new business opportunities.

The customer was a leader in solar tracking technology, powering some of the biggest solar power centers in the world. Their technology stack to control and operate their solar power suffered problems in commissioning and robustness, and it was costly to operate. A new technology stack, a solution prototype, and a development roadmap were created during this project.

The primary achieved goals of the solution were:
• Reduce the total lifecycle cost (from planning to commission and maintenance).
• Improve the robustness of infrastructure.
• Open potential new business opportunities.

The provided deliveries were:
• Proof of concept (POC) for selected communication technology based on the wireless mesh network.
• Field test of possible frequencies used in wireless communication to assess interferences from solar racks.
• High-level architecture, including software and hardware stacks.
• Lifetime cost simulations.
• Roadmap for achieving the vision, based on reliable product phases for each milestone and associated costs.
• Based on field data captured, provide ML models to manage the next-gen solar trackers.

Hand-gesture Based Drone Management Solution (2018)

The team was composed of five software and system engineers, three hardware engineers, two designers, and a tester. This included six nationalities and six different locations.

The project followed scrum SDLC.

Some of the main technologies used include MERN, RabbitMQ, C, C++, iOS, Linux, MAVLink, LTE, WiFi, infrared-based positioning, 5G network, MyOS, Parrot Rolling Spider, Erle-copter drones, Confluence, Jira, Zoom, and Slack.

Satellite Communication Configurator (2017)

Reverse-engineered old configurator (C/C++ and Java) to complete functional and technical specifications. Designed the solution architecture. Designed the REST API for the client-facing interface. Managed the project through the entire delivery.

The team was composed of five software and system engineers, two designers, and a tester. This included three nationalities and three different locations.

The project followed kanban SDLC.

Some of the main technologies used include Node.js, ExpressJS, React, MongoDB/filesystem, UDP, C, C++, Java, Raspberry Pi, and diverse satellite communication systems configurations.

Fluktus Product Development (156 Releases, 2012—2018)

Designed the high-level architecture and implemented part of the solution. Performed the product management function. Defined the acceptance criteria of the expected functionality. Managed the whole delivery program.

The team was composed of five software and system engineers and two vendors. This included two nationalities and three different locations.

The project followed scrum SDLC.

Some main technologies include PHP, Node.js, jQuery, AngularJS, HTML, CSS, TensorFlow, and Python.

White Label TV OTT Native iOS, Android Applications (2017 - 2018)

https://dev.hel.fi/paatokset/media/att/e0/e06ada524cd98737b442ae8c1ecf5035b2e903ef.pdf

Led the team designing and delivering the white label TV OTT iOS and Android applications for mobile and tablet for Maxicaster, a major provider in the Nordics. Worked with the branding and marketing teams to work for planning the product and launch.

Maxicaster is one of the major providers of cable TV in the Nordics. I led the team and project for creating their white-label native iOS and Android applications for mobile and tablet, which integrated with their video streaming platform.

The solution included the management of client subscriptions and cable TV packages.

Telletopia Product Development (12 Releases, 2014—2017)

Managed a program of 12 releases to design and develop Telletopia products, allowing them to seek further investment for their startup. Designed the delivery, service, and support of service. Managed architecture and technology selections.

The team was composed of five software and system engineers, one tester, and two designers. This included three nationalities and three different locations.

The project followed scrum SDLC and Kanban SDLC at a later stage.

Some main technologies include Node.js, HTML, CSS, Knockout.js, iOS, Android, AppleTV, Chrome Cast, Roku, Akamai, streaming video, and AWS.

Worked with the branding and marketing teams to work for planning the product and launch.

Rovio Ad Platform Creation & Migration (2013—2014)

Created the new Rovio Ad Platform, integrating all Rovio games and games within their network into the new Ad Platform.

The team was composed of three software and system engineers, ten testers, two designers, and seven vendors. This included five nationalities and three different locations.

The project followed scrum SDLC.

Some main technologies include multiple ad servers and networks, iOS, Android, Node.js, HTML, CSS, JavaScript, Jira, and Confluence.

Nokia Developer Platform Renewal (2013)

Designed the new architecture of the portal, performing technology and product selection. I created the service and support model and managed the program, including several releases until the final delivery.

The team comprised 14 software/system engineers, two designers, two testers, and three vendors. This included five nationalities and four different locations.

The project followed scrum SDLC.

Worked with the branding and marketing teams to work for planning the product and launch.

Some main technologies include Java, Linux, HTML, CSS, JavaScript (jQuery, Ajax), JSON, MySQL, Jira, and Confluence.

Nokia Developer Salesforce Portal Development and Integration (24 Releases, 2012—2013)

Managed the program of 24 releases. Designed the solution architecture and migration plan to a new solution. Developed the release, service, and support model and recruited and trained the team in Salesforce.

The team was composed of four software/system engineers and one support engineer. This included three nationalities and one location.

The projects followed scrum SDLC.

Some main technologies include Salesforce APIs, force.com, Java, and Heroku.

I worked with the branding and marketing teams to plan the product and launch.

Forum Nokia Developer Portal Ongoing Development (2009—2013)

Managed the delivery of 24 releases of the portal. Transformed the software delivery into a single program following scrum. Combined scrum and ITILv3 methodologies into an integrated process covering all service processes.

The team was composed of five software/system engineers, two support engineers, one tester, and three vendor companies. This included five nationalities and three different locations.

The project followed scrum SDLC, ITIL v3.

Some of the main technologies used include Java, Linux, HTML, CSS, JS (jQuery, Ajax), JSON, MySQL, Jira, and Confluence.

Forum Nokia Developer Portal Renewal (2008)

Transformed the Forum Nokia service into a social network for developers. The execution of this project became a reference for my company, Ixonos.

The team was composed of two designers, ten software/system engineers, three vendor companies, and two testers. This included seven nationalities and three different locations.

The project followed scrum SDLC.

Worked with the branding and marketing teams to work for planning the product and launch.

Some main technologies include Java, Linux, HTML, CSS, jQuery, JSON, MySQL DB, Jira, and Confluence.

UK O2 Comptel Instantlink integration (2008)

Recovered the project crippled by scope creep and poor requirements definition. Put the project back on budget, scope, and timeline track. Established a better project delivery structure for better monitoring and control of the delivery.

The team was composed of 10 software/system engineers and two testers. This included three nationalities and two different locations.

The project was run as an iterative SDLC.

Some of the main technologies used include Comptel InstantLink, C/C++, Unix/Linux, Bash shell, and Microsoft Project.

Orascom Telecom Algeria Comptel InstantLink integration (2008)

The project was delivered within schedule and scope. Overcame multiple cultural gaps between Nordics and Algerians.

The team was composed of five software/system engineers and two testers. This included two nationalities and two different locations.

The project followed scrum SDLC.

Some of the main technologies used include Comptel InstantLink, C/C++, Unix / Linux, Bash shell, and Microsoft Project.

Orascom Telecom Tunisia Comptel InstantLink Integration (2008)

This was the most profitable project in Comptel at the time. It was delivered within budget, schedule, and scope. Overcame multiple cultural gaps between Nordics and Tunisians.

Nokia SMSC9 (2007)

Delivered the first major release of Nokia's messaging platform from new location. Hired new team to work on the project.

The team was composed of eight software/system engineers and two testers. This included five nationalities and two different locations.

The project followed scrum SDLC.

Some of the main technologies used include Nokia SMSC, C/C++, HP-UX, InformixDB, TCP/IP, SMRSE, SS7, GSM protocols, TestDirector, CDDTS, and ClearCase.

Nokia SMSC8.1 and Nokia SMSC8.2 (2006)

Delivered two minor releases for maintenance of the product while product delivery operations were being moved to a new location.

The team was composed of 15 software/system engineers and five testers. This included six nationalities and three different locations.

The project followed scrum SDLC.

Some of the main technologies used include Nokia SMSC, C/C++, HP-UX, InformixDB, TCP/IP, SMRSE, SS7, GSM protocols, TestDirector, CDDTS, and ClearCase.

Nokia SMSC8 (2006)

Delivered a major release on time and schedule. Moved product delivery operations from Finland to Hungary.

The team was composed of 15 software/system engineers and five testers. This included six nationalities and three locations.

The project followed the Scrum methodology.

Some of the main technologies used include Nokia SMSC, C/C++, HP-UX, InformixDB, TCP/IP, SMRSE, SS7, GSM protocols, TestDirector, CDDTS, and ClearCase.

Nokia SMSC7 (2005)

The project was delivered on schedule and scope. This was later rolled out to all major operators using the product.

The team was composed of 15 software/system engineers and five testers. This included five nationalities and two different locations.

The project was run as an iterative and scrum SDLC, as we were transitioning from one to another.

Some of the main technologies used include Nokia SMSC, C/C++, HP-UX, InformixDB, TCP/IP, SMRSE, SS7, GSM protocols, TestDirector, CDDTS, and ClearCase.

Education

2018 - 2020

Stanford LEAD Program in Corporate Innovation

Stanford Graduate School of Business, Executive Education - California, USA

1994 - 1999

Master of Science Degree in Telecommunications Engineering

Polytechnic University Valencia - Valencia, Spain

Scrum Alliance

Skills

Tools

Google Docs, Spreadsheets, Google Sheets, Jira, Confluence, Trello, Microsoft Excel, Project Management & Work Tracking Tools, GitHub, Slack, Zoom, Asana, SQL, Salesforce, Figma, Sketch, InVision, Microsoft Project, Office 365, Skype, Bitbucket, Atlassian Suite, Miro, Google Workspace

Paradigms

Agile, Agile Project Management, Scrum, DevOps, Iterative Delivery, Management, Design Thinking, Requirements Analysis, Agile Product Management, B2C, Web Architecture, Agile Leadership, Implementation Project Management, Software Testing, Microservices, Continuous Deployment, Change Management, Release Trains, B2B, Organizational Change Management (OCM)

Industry Expertise

Higher Education, Digital Agencies, California Consumer Privacy Act (CCPA), Architecture, Healthcare, Entertainment & Leisure, Retail & Wholesale

Platforms

Amazon Web Services (AWS), Google Cloud Platform (GCP), iOS, Android, Apple TV, Docker, Raspberry Pi, SharePoint, Firebase, WordPress, Shopify

Other

IT Projects, ITIL, Consulting, Team Leadership, Software Development Lifecycle (SDLC), Managed Services, Technical Project Management, Service Delivery Management (SDM), Agile Coaching, Web Project Management, Mobile/Web Project Management, Product Owner, Certified ScrumMaster (CSM), Project Management, Product Ownership, Certified Scrum Product Owner (CSPO), Client Management, Communication, Software Project Management, Scrum Master, Stakeholder Management, Coaching, Software as a Service (SaaS), Backlog Management, Engineering Management, Typeform, Web Project Management, Website Redesign, Program Management, Cloud, Project Coordination, Sprint Planning, Feature Backlog Prioritization, Process Improvement Project Management, Deliverability, Sprints, Feature Roadmaps, People Management, Remote Team Leadership, Legacy Software, Scheduling, Project Scheduling, Product Development, Project Management & Delivery, App Integration, Estimation & Planning, Diagrams, Requirements, Project Delivery, Digital Project Management, IT Program Management, Outsourcing, Infrastructure, Innovation, Solution Architecture, Vendor Management, Mobile Apps, Web Applications, Prototyping, Project Rescue, Corporate Development, Project Planning, APIs, REST APIs, Product Management, Integration, Key Performance Indicators (KPIs), Product Roadmaps, Software Implementation, Technical Direction, Roadmaps, Technical Leadership, API Integration, Minimum Viable Product (MVP), Project Budget Management, Project Timelines, Resource Allocation, Technical Requirements, Localization, Mapping, Maps, WebApp, Feature Analysis, Startups, Product Vision, Business to Consumer (B2C), Agile Product Delivery, API Connectors, Mobile Web, Web Platforms, JavaScript, Backlog Grooming, Web Application Architecture, Applications, Web App Deployment, Forms, Resource Management, Scope Management, Process Improvement, GDPR, Compliance, Global Operations, Technology Strategy & Architecture, Procurement, Financial Modeling, Scope of Work (SOW), Requirements & Specifications, Web & Mobile Applications, Project Scoping, Mobile Applications, Technical Design, Project Reporting, Lean Startups, Mobile Payments, System Implementation, SaaS, Proof of Concept (POC), Large-scale Projects, Scrum Coaching, Discovery Workshops, Leadership, Release Management, Agile Program Management, Process Development, Project Tracking, Planning, Software Release Management, Project Portfolio Management (PPM), Human Resources (HR), Agile Sprints, Stakeholder Engagement, Workflow, Workflow Tools, Privacy, IT Project Management, Process Optimization, Private Clouds, Process Documentation, IT Operations Management (ITOM), System Migration, Critical Path Analysis, Risk Analysis, Disaster Recovery Consulting, Operations, Implementation, Operational Assessments, Troubleshooting, Project Estimation, Budgeting, Digital Transformation Program Management, Process Flows, Executive Presentations, User Stories, Business to Business (B2B), Organizational Design, Operational Excellence, Cross-functional Collaboration, Early-stage Startups, Jira Administrator, Delivery Management, Notion, Machine Learning, Leading Quality Assurance (LQA), Hardware Integration, Technical Documentation, Smartsheet, Google Apps, Automation, Automation Tools, Databases, MongoDB, MySQL, Product Launch, Technical Architecture, React, User Experience (UX), Software Architecture, Digital Advertising Platforms, Gaming, Platforms, Native Mobile Apps, Wireframe to Product, Chromecast, Roku, MERN Stack, MAVLink, Long-term Evolution (LTE), Drones, Go, Node.js, Kubernetes, Google Cloud, C++, Express.js, Java, PHP 7, jQuery, AngularJS, TensorFlow, Python, Video Streaming, eCommerce, Product Design, Product Analytics, CRM Systems, New Product Development, Technical Product Management, CTO, Payment Processing, Industrial Internet of Things (IIoT), SCADA, Scrum Product Owner, SMS Marketing, Email Marketing Automation, Marketing Automation, Marketing, Reporting, Data Privacy, Regulatory Compliance, Dashboards, Documentation, Cryptocurrency, Crypto, Website Audits, Data Governance, Branding, Marketing Attribution, Data Transformation, Data Visualization, React Native, POS, Intranets, Go-to-market Strategy, Go-to-market Plans, APM, Application Monitoring, IT Networking, Cryptography, Artificial Intelligence (AI), Microsoft, Technical Project Monitoring, Cross-functional Team Leadership, Scaled Agile Framework (SAFe), Social Media, Development, Product Strategy, System Architecture, Business Process Automation, Workshop Facilitation, Agency, Media, Budget Controls, Customer Success, Analytics, C-suite, Lean IT, Customer Relationship Management (CRM), Request for Information (RFI), Request for Proposal (RFP), Data, Data Science, Discovery, SDKs, Business Processes, Generative Artificial Intelligence (GenAI), Deep Learning, Convolutional Neural Networks (CNNs), Generative Pre-trained Transformers (GPT), Stripe, Healthcare IT, ServiceNow, Market Research Analyst, Business Analysis, Technical Business Analysis, Data Engineering, Agile Transformation, Strategic Planning, Operational Efficiency Improvement, Mobile User Acquisition, Point-of-Sale (POS) Systems, SAP, Card Payments, Online Payments, Airtable

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