
André da Silva Lima
Verified Expert in Project Management
Project Manager
São Paulo - State of São Paulo, Brazil
Toptal member since March 18, 2025
André is an experienced product and project management leader with 15+ years in Agile, service delivery, and leadership roles across global teams. He specializes in blending Agile and traditional frameworks, optimizing delivery with data-driven insights. An expert in scaled Agile, cross-team collaboration, and generative artificial intelligence (GenAI), André is a certified trainer known for his resilience, strategic thinking, and high-impact results.
Project Highlights
Expertise
- Agile Coaching
- Agile Leadership
- Agile Product Management
- Azure DevOps
- Organizational Change Management (OCM)
- Product Owner
- Product Roadmaps
- Scaled Agile Framework (SAFe)
Work Experience
Senior Agile Delivery Manager and Senior Scrum Master
CloudDog
- Directed and developed a roadmap strategy for GenAI with AWS solutions.
- Optimized teams and increased productivity by 120%, achieving the revenue target with a +30% margin within three months.
- Coordinated cross-functional partnerships with stakeholders, aligning goals and timelines.
- Provided coaching and mentoring while building design solutions through company leadership.
- Drove sprint and PI planning, managed dependencies, tracked team metrics, addressed blockers, and fostered continuous improvement to achieve sprint goals and deliver value.
- Coached the team to improve collaboration and self-management, promoting healthy interactions internally and with external stakeholders.
Software Development Manager, Delivery Manager, and Enterprise Agile Coach
Mttechne
- Managed 50 people on cross-functional teams across technology domains.
- Transformed complex project landscapes through data-driven Agile methodologies and continuous improvement strategies.
- Optimized delivery performance, implementing robust Agile practices and driving technological maturity.
- Translated business objectives into actionable project roadmaps with measurable outcomes.
- Demonstrated leadership in fostering high-performance teams and delivering innovative solutions.
- Conducted and facilitated Scrum/Agile ceremonies and meetings.
- Supported teams in adopting Agile practices and applied suitable frameworks to increase delivery and empower data-driven decisions.
Head of Agile, Program Manager, and Enterprise Agile Coach
Keeggo
- Managed 20 people on cross-functional teams across technology domains for several customers.
- Provided strategic Agile leadership, driving cross-functional team optimization and technology transformation.
- Balanced complex team profiles across Agile, development, and product management domains.
- Delivered a 75% increase in delivery items with a 56% lead time reduction in 60-day implementations.
- Specialized in translating executive needs into actionable technological solutions.
- Achieved operational efficiency and cost savings through data-driven methodologies and managed large-scale projects leveraging Agile, SAFe, and continuous improvement frameworks.
Agile Coach
Avenue Code
- Managed 20 people on cross-functional teams across technology domains for several customers.
- Acted as project lead at Cargill, managing 5+ workstream teams using Agile approaches for several countries, including the United States, Brazil, Argentina, and India.
- Conducted and facilitated workshops for 200+ participants simultaneously.
- Guided management teams in visualizing workflows, identifying issues, and enhancing stakeholder communication.
- Coached teams to manage flows and map dependencies, improving overall performance.
- Achieved significant improvements in team efficiency and decision-making through strategic Agile interventions.
Agile Coach
Esx
- Acted as an Agile project lead at Veloe, mentoring seven cross-functional teams and product owner groups.
- Drove strategic alignment between development teams, product owners, and C-level executives through Agile practices.
- Implemented advanced Agile techniques including story mapping, personas, and behavior-driven development for product vision development.
- Administered Azure DevOps to create performance dashboards for project managers and executive leaders.
- Collaborated with Scrum Masters to foster an organizational culture through a continuous improvement methodology.
- Successfully guided teams in defining clear product roadmaps and enhancing operational efficiency.
Consultant and Senior Business Analyst
Microsoft
- Acted as a website results solution technical lead for the Olympic Games Rio 2016.
- Coordinated testing cycles between providers and analyzed and tested real-time sports results solutions across multiple international teams.
- Analyzed the stakeholders' needs and coordinated deliveries for the development teams.
- Validated technical documents, XML messages, wireframes, and HTML prototypes for the Olympic Committee.
- Secured approval from the Olympic Technical Team for a comprehensive results platform.
- Ensured accurate and timely sports results were displayed during a global sporting event.
- Administered Azure DevOps to create performance dashboards for project managers and executive leaders.
Senior Business Analyst
ICE Cartões Especiais Ltda
- Led internal meetings with clients and suppliers to drive collaborative decision-making.
- Created comprehensive functional documentation for new project proposals.
- Identified and communicated strategic risks and opportunities to stakeholders.
- Coordinated delivery schedules and budgets across software development factories.
- Supported critical project execution and ensured alignment with business objectives.
Project Manager
Pernambucanas
- Handled the entire development lifecycle from design to implementation.
- Oversaw software factory budgets and deliverables with high stakeholder alignment.
- Managed $1 million budget projects with comprehensive technical and business solution design.
- Conducted rigorous cost estimates, deadline assessments, and effort analysis with development teams and software factories.
- Delivered projects consistently on time and within financial constraints.
- Enhanced project outcomes through active, end-to-end development participation.
System Analyst
Pernambucanas
- Handled the entire development lifecycle from design to implementation.
- Prepared requirements, use cases, and navigable prototypes, conducting validation with key users and stakeholders.
- Performed comprehensive cost estimates and effort analysis for software projects.
- Managed software factory budgets and deliverable tracking.
- Improved project quality through end-to-end development involvement.
- Conducted rigorous deadline evaluations and stakeholder alignment.
Trainee
Pernambucanas
- Engaged in the entire development lifecycle from design to implementation.
- Supported incident resolution and system enhancement initiatives.
- Negotiated improvements across business areas to reduce open tickets.
- Trained new users and managed small project implementations.
- Contributed to defining project steps and implementation strategies.
- Reduced incident rates through targeted system improvements.
- Enhanced overall business efficiency through proactive technical support.
Project History
Kanban Method Implementation in a Waterfall Project
Implemented the Kanban method in a Waterfall project at Cargill, transforming agility and delivery.
During execution, I established cadences for planning and retrospectives, implemented real-time workflow monitoring, and integrated Azure DevOps with Microsoft Power BI to track key metrics. These improvements enhanced transparency, addressed bottlenecks, and increased delivery predictability.
After the SAP project's success, I was invited to support the project portfolio management and analytics teams, further expanding the impact of Agile practices. The success of this implementation led to my transition into the role of Kanban coach and recognition within Cargill and external Agile communities.
Conducting a customer with several professional roles.
Conducting a customer with several professional roles.
Agile Implementations
https://www.keeggo.comActed as a head of Agile for customers from different sectors.
Education
Associate's Degree in Computer Science
Faculdade de Tecnologia (FATEC) Rubens Lara - Santos, SP, Brazil
Certifications
OKR Practitioner
OKR Institute
OKR Foundation
OKR Institute
Certified SAFe Agilist
Scaled Agile
Kanban Product Professional
Kanban University
Kanban Leadership Professional
Kanban University
Accredited Kanban Consultant
Kanban University
Digital Product Leadership
Tera
Kanban Coaching Professional
Kanban University
Fit for Purpose Framework
Kanban University
Train the Trainer
Kanban University
Change Leadership Masterclass
Kanban University
Professional Scrum Product Owner I (PSPO I)
Scrum.org
Kanban Management Professional (KMP)
Kanban University
Professional Scrum Master (PSM I)
Scrum.org
Skills
Tools
Microsoft Power BI, Microsoft Project
Paradigms
Azure DevOps, Agile Product Management, Agile, Agile Leadership, Kanban, Organizational Change Management (OCM), Scrum
Platforms
Businessmap (formerly Kanbanize)
Other
Software Engineering, Development, Scrum Master, Agile Coaching, Scaled Agile Framework (SAFe), Story Mapping, Product Roadmaps, IT Support, Leadership, Coaching, Training, Kanban Training, Change Leadership, Product Owner, Product Ownership, Kanban Management, Microsoft Teams, Objectives & Key Results (OKRs), Product Management, Lean Canvas, Analysis, Prototype Framework, Business Analysis, Project Management, Computer Science
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