Anita Mahmic, Project Manager in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
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Anita Mahmic

Verified Expert  in Project Management

Project Manager

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Toptal member since October 10, 2022

Bio

Anita is a technology expert with 12 years of experience in service delivery and project management. She has been involved in building and deploying various recruitment, healthcare, and business intelligence solutions and platforms as an individual contributor and project manager. Anita is a certified Scrum Master and Product Owner with extensive experience in Waterfall, Agile, and Scrum methodologies and managing cross-functional, multicultural teams worldwide.

Project Highlights

Recruiting Platform with Data-driven Insights
Launched a complete project from the initial ideation to delivery of a recruiting platform with data-driven insights to improve outcomes for individuals and organizations.
Sustainability Web Application
Launched a sustainability web application project that combines data, machine learning, and AI to deliver sustainable, transparent financial solutions for a changing world.
Mobile and Web Application for Culture-centered Expert Care
Launched a complete project for primary care providers that delivers easily accessible, effective, and culture-centered healthcare.

Expertise

  • Agile Delivery
  • IT Service Delivery
  • Mentorship
  • Project Delivery
  • Remote Team Leadership
  • Scrum
  • Standardization
  • Team Management

Work Experience

Product Delivery Lead

2022 - PRESENT
Adecco Group
  • Supported multicultural teams in building products for recruitment companies by handling millions of data.
  • Worked closely with data engineers, data scientists, data analysts, product managers, designers, and business and QA specialists in a multicultural environment.
  • Implemented procedures and standards for team collaboration, delivery, and reporting.
  • Led the implementation of work processes for teams across the globe.

Senior IT Project Manager

2021 - 2022
ctrl QS
  • Managed client relationships and worked closely and regularly with clients.
  • Acted as a technical project manager, planning, executing, and delivering the most specialized and complex company projects.
  • Handled operations, resources, and budget management for ongoing and upcoming projects, including expanding our services with the customer.
  • Worked closely with the development team, contributing to the onboarding and offboarding processes and the team's professional development plans.
  • Helped large corporations face digital transformation more efficiently and smoothly.

Service Delivery Consultat

2021 - 2021
SixBerries
  • Set processes and procedures for managing projects in a multicultural environment.
  • Provided mentorship for junior project managers within the company.
  • Planned and reviewed professional development plans for employees' professional growth.

Service Delivery Manager

2019 - 2021
Symphony
  • Delivered and launched multiple projects handling the whole software development lifecycle.
  • Defined goals, plans, responsibilities, expectations, deadlines, and deliverables at the beginning of each project.
  • Mitigated risk factors through careful analysis of financial and statistical data.
  • Led teams across broad technical, financial, and business disciplines.
  • Focused teams on business objectives and tracked projects progress to ensure milestones completion on time, on budget, and with the desired results.
  • Anticipated and managed change effectively in rapidly changing environments.
  • Worked closely with the development team as a product owner.
  • Articulated closely with the due diligence team to complete a full technical and business review for the companies.
  • Defined processes and tools best suited to each project, considering its specifics and client goals. I also created detailed project roadmaps, plans, and schedules.

IT Project Manager

2017 - 2019
Mistral
  • Led multiple projects through all development phases.
  • Defined the product roadmap and created a backlog in collaboration with the product owner and key business partners.
  • Supported development and software quality assurance teams to ensure optimal progress and product stability for end users.
  • Coordinated with a client to gather requirements and manage expectations.
  • Translated a high-level vision into actionable requirements and project plans.
  • Collaborated with developers to plan project sprints using sizing and Planning Poker techniques.
  • Reported project progress to all stakeholders through sprint and iteration burndown reports and velocity target updates.
  • Implemented a project management process, integrating project specifics and needs.
  • Worked across multiple time zones and with multicultural teams.

Software Engineer

2013 - 2017
Mistral
  • Handled front-end software engineering in different projects.
  • Contributed to developing a cinema ticketing application.
  • Worked closely with the entire Scrum team, following Agile development processes.

Software Engineer

2012 - 2013
VOC-Solutions
  • Worked as a front-end software engineer for a leading booking agency.
  • Implemented PCI DSS standardization processes on different projects.
  • Collaborated with the whole development team in the company.

SMSP Project Assistant

2010 - 2013
Microsoft
  • Worked on the Microsoft Licensing Program for the B&H market, helping partners with the licensing processes.
  • Handled and managed the partnership program, providing full support to integrating partners.
  • Managed procedures for the partner account-manager pipeline tender.
  • Organized and managed multiple campaigns, including GGK and OVS.
  • Provided full partnership support for the Microsoft Action Pack Subscription (MAPS).
  • Organized and managed knowledge workshops for Microsoft partners.
  • Profiled users from the Microsoft database for telemarketing purposes.
  • Managed and supported membership engagement for Microsoft partners.

Project History

Recruiting Platform with Data-driven Insights

Launched a complete project from the initial ideation to delivery of a recruiting platform with data-driven insights to improve outcomes for individuals and organizations.

The project involved:
• Completing the discovery phase for the project implementation
• Reviewing legacy sections from the initial project
• Building and managing 15 people, including the machine learning team, front- and back-end engineers, UI/UX designers, and QA engineers
• Building the project process for platform implementation and delivery
• Working closely with the product owner and CEO on defining requirements for the MVP and future releases
• Working closely with the design team to prepare screens for the development teams
• Working closely with the development team, providing support, explaining requirements, and removing blockers
• Implementing project reporting on a weekly and monthly basis
• Creating product roadmaps and used them to track delivery
• Delivering the project within the agreed budget and scope

Sustainability Web Application

Launched a sustainability web application project that combines data, machine learning, and AI to deliver sustainable, transparent financial solutions for a changing world.

The project involved:
• Building and managing ten people, including the machine learning team, front- and back-end engineers, UI/UX designers, and QA engineers
• Implementing a work process for the project delivery
• Working closely with the product owner on defining requirements and translating them for the development team
• Providing support to the entire team and removing blockers
• Facilitating all Scrum ceremonies

Mobile and Web Application for Culture-centered Expert Care

Launched a complete project for primary care providers that delivers easily accessible, effective, and culture-centered healthcare.

The project involved:
• Building and managing ten people, including the machine learning team, front- and back-end engineers, UI/UX designers, and QA engineers
• Building the project process for platform implementation and delivery
• Working closely with the business side on defining requirements for the MVP and future releases
• Working closely with the development and design team, providing support, explaining requirements, and removing blockers
• Creating product roadmaps and using them to track delivery, delivering the project within the agreed budget and scope
• Facilitating all Scrum ceremonies

Education

2017 - 2020

Bachelor's Degree in Information Technology

Dzemal Bijedic University of Mostar - Mostar, Bosnia and Herzegovina

Certifications

AUGUST 2020 - PRESENT

AWS Cloud Economics

Amazon

FEBRUARY 2019 - PRESENT

PM Edge

Project Management Institute (PMI)

OCTOBER 2018 - PRESENT

AWS Technical Professional

Amazon

MARCH 2018 - PRESENT

AWS Business Professional

Amazon

FEBRUARY 2017 - PRESENT

Professional Scrum Product Owner I (PSPO I)

Scrum.org

FEBRUARY 2017 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

Skills

Tools

Jira, Microsoft Excel

Paradigms

Agile Delivery, Scrum, Agile, Agile Workflow, Agile Leadership, Agile Software Development, Agile Product Management, Agile Project Management, Team Development, Servant Leadership, Change Management, Planning Poker, Azure DevOps, Machine Learning Operations (MLOps)

Industry Expertise

Technology

Other

Project Review, Project Design, Project Scoping, Project Delivery, Backlog Grooming, Feature Backlog Prioritization, Product Roadmaps, Project Reporting, IT Service Delivery, Team Management, Team Leadership, Remote Team Leadership, Standardization, Scrum Master, Product Ownership, Scrum Product Owner, Cross-functional Team Leadership, Process Improvement Project Management, Reporting, Project Management, Project Management & Delivery, Risk Analysis, Agile Sprints, Process Flows, Professional Scrum Product Owner (PSPO), Agile Practices, Project Discovery, Project Estimation, Project Initiation, Project Lifecycle, Project Leadership, Project Tracking, Agile Deployment, Agile Product Delivery, Agile Software Testing, Product Discovery, Product Engineering, Jira Administration, Business Reporting, Executive Reporting, Management Reporting, Backlog Management, Leadership, Scope Management, Risk Management, Retrospective Techniques, Sprint Retrospectives, Process Design, Process Analysis, Product Reviews, Sprint Planning, Sprint Ceremonies, Service Delivery Management (SDM), Service Delivery Project Management, Training, IT Project Management, Mentorship, Consulting, Budgeting, Hiring, Interviewing, Process Improvement, Cost Analysis, Forecasting, Mentorship & Coaching, Operations, Team Mentoring, Project Support, Project Closure, Project Coordination, Project Budget Management, Project Management Office (PMO), Product Analytics, Big Data, Bug Analysis & Reporting, Organizational Leadership, Leadership Development, Mobile Apps, Startup Consulting, Technology Trends, Technical Project Management, Innovation, Manufacturing

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