Ankur Aneja, Project Manager in Toronto, ON, Canada
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Ankur Aneja

Verified Expert  in Project Management

Bio

Ankur is a high-performing Agile project manager and scrum master with a strong track record of delivering digital products, AI initiatives, and transformation programs. He leads cross-functional teams with clarity and empathy, drives Agile delivery at pace, and ensures outcomes align with business goals. Known for his calm leadership and sharp execution, Ankur turns complex challenges into measurable success across fast-moving, client-focused environments.

Project Highlights

AI-powered Note Platform
Led the delivery and product management of an AI-powered note platform, built from scratch to MVP in 12 weeks—scalable for clinicians, developers, and teams everywhere.
Agile Transformation Leadership – Cloud & Platform Enablement (Major Bank)
Led Agile transformation across cloud infrastructure, AWS, and IAM teams at a leading Australian bank, coaching leadership, uplifting delivery maturity, and driving cross-team alignment at scale.
Salesforce Agile Transformation – Financial Services
Led Agile delivery across three cross-functional teams for a Salesforce transformation, facilitating Scrum ceremonies, coaching squads, and aligning business goals with sprint outcomes to ensure consistent, high-quality delivery.

Expertise

  • Agile Project Management
  • Budgeting
  • IT Projects
  • Project Management
  • Request for Proposal (RFP)
  • Resource Management
  • Scope Management
  • Vendor Management

Work Experience

Program Manager

2025 - PRESENT
Carrier - Commercial HVAC Service & Aftermarkets
  • Led the delivery of a multi-phase program modernizing internal operations and customer experience through Salesforce and ServiceNow platform enhancements.
  • Defined delivery strategy, governance rhythms, and stakeholder engagement models across global teams, enabling consistent execution across time zones.
  • Managed project scope, RAID logs, budgets, and resource plans across multiple initiatives, ensuring alignment with business goals and compliance requirements.
  • Coordinated cross-functional teams including engineering, architecture, security, and business operations to streamline delivery and improve collaboration efficiency.
  • Established a structured delivery governance model across multiple workstreams, including steering committee cadences, risk management frameworks, and executive reporting, resulting in improved stakeholder alignment and 40% faster issue resolution.
  • Facilitated weekly steering meetings with global leadership to align on priorities, track progress, and resolve blockers impacting scope, timelines, or quality.
  • Built a scalable project delivery framework from scratch, introducing integrated planning templates, RAID logs, and milestone tracking tools that increased delivery predictability and cut rework cycles by 30%.

Scrum Master | Product Manager

2025 - 2025
FlintMint LLC
  • Led full MVP delivery of an AI-first medical note editor, aligning design, dev, and product on features like prompt refinement, structured output, and user-controlled context; shipped in under 12 weeks with a global, cross-functional team.
  • Defined and prioritized AI capabilities, including block-level prompts, Cortex-driven context injection, and LLM debug mode; drove trade-off decisions to balance innovation, usability, and timeline for MVP launch.
  • Established and ran agile ceremonies across global teams, including sprint planning, backlog refinement, and readiness checks; enabled smooth collaboration between design, engineering, and the client.
  • Created scalable epics and user stories from ambiguous vision-level ideas, translating AI concepts into clear Jira tickets with detailed acceptance criteria and built-in post-MVP planning.
  • Balanced scope and complexity for AI features by leading de-scoping decisions on block syncing, suggested references, and per-section instructions—enabling faster go-to-market while preserving future extensibility.

Senior Scrum Master

2022 - 2024
Scaled Agile
  • Implemented strategies to empower and motivate teams, resulting in a 20% increase in team satisfaction and a 15% improvement in individual team member performance.
  • Spearheaded initiatives that led to a 30% reduction in time-to-market for key product features through the implementation of Kanban best practices and effective sprint planning.
  • Established key performance indicators (KPIs) and metrics to measure team performance and project success, allowing for data-driven decision-making and continuous optimization of Kanban processes.
  • Implemented and championed Kanban improvement processes, resulting in a 25% improvement in flow within the first quarter of using Scrumban and applying Kanban improvement principles.

Lead Scrum Master

2023 - 2023
Commonwealth Financial Network
  • Spearheaded initiatives that led to a 30% reduction in time-to-market for key product features by implementing SAFe best practices and effective quarterly and sprint planning.
  • Identified and addressed project risks proactively, resulting in a 25% reduction in impediments and an improved ability to meet project timelines and milestones.
  • Implemented quarterly I&A workshops and championed continuous improvement processes, resulting in a 20% increase in team velocity over three consecutive sprints.
  • Facilitated regular sprint reviews and product backlog refinement sessions to ensure alignment between business stakeholders and development teams, resulting in a 10% increase in customer satisfaction.
  • Served multiple teams through various complex projects, demonstrating strong leadership, coordination, and communication skills.

Agile Coach

2018 - 2019
AGL Energy
  • Demonstrated a direct correlation between Agile adoption and business outcomes, showcasing how Agile practices contributed to faster time-to-market, increased customer satisfaction, and higher product quality.
  • Conducted workshops and knowledge-sharing sessions to create an internal pool of Agile champions, empowering teams to become self-sufficient in their Agile journey.
  • Introduced and tailored the SAFe to accommodate the needs of large-scale projects, resulting in improved coordination and alignment across multiple Agile Release Trains.
  • Facilitated cross-functional collaboration and communication, reducing silos between development, testing, and product management teams, resulting in a substantial decrease in bottlenecks.
  • Introduced and implemented meaningful Agile metrics to track team performance, leading to data-driven decisions, increased transparency, and improved predictability.
  • Coached multiple teams to improve their velocity and productivity by 20%, implementing Agile best practices and fostering a continuous improvement mindset.
  • Led a comprehensive Agile transformation initiative for AGL, resulting in a cultural shift towards Agile values and principles across all departments.

Project Delivery Lead

2016 - 2018
IBM
  • Conducted extensive training sessions to align each team with Agile principles, emphasizing the importance of collaboration, transparency, and iterative development.
  • Introduced and coached the Scrum framework within each team, customizing certain aspects to suit their respective projects' unique needs and challenges.
  • Implemented scalable Agile practices, such as SAFe elements, where applicable, to maintain alignment between teams and broader organizational goals.
  • Identified and resolved impediments that affected multiple teams, fostering a culture of collaboration and mutual support. This included coordinating efforts to address shared challenges and dependencies.
  • Implemented key performance indicators (KPIs) to monitor each team's performance and the Agile transformation's overall success, allowing for continuous improvement and adjustments.
  • Led a comprehensive Agile transformation initiative for AGL, resulting in a cultural shift towards Agile values and principles across all departments. Set up growth trains for AGL.
  • Mentored new and upcoming scrum masters and RTEs by allowing them to shadow while I was an RTE.

Agile Project Manager and Senior Scrum Master

2012 - 2016
Independent Electricity System Operator
  • Delivered a project portfolio of over $20 million with a team of more than 50 people, including vendors and internal staff.
  • Spearheaded and piloted the first scrum team in the organization and scaled it to more than 15 teams across networks and IT.
  • Gained extensive experience running hybrid projects with teams spread across the globe using Agile and Waterfall.

Project History

AI-powered Note Platform

Led the delivery and product management of an AI-powered note platform, built from scratch to MVP in 12 weeks—scalable for clinicians, developers, and teams everywhere.

I led the end-to-end delivery of an AI-powered note-taking platform designed for a wide range of users—clinicians, developers, architects, nurses, and admin teams. Brought in at concept stage, I partnered directly with the founder to define the product vision, shape the roadmap, and align on what was achievable within a 12-week MVP timeline. I introduced Agile ways of working, ran sprint ceremonies, prioritized features for value and speed, and worked closely with remote designers and developers across time zones. Using Jira, Notion, and Figma, I ensured real-time visibility, tight coordination, and continuous feedback loops. The result was a fully functional, scalable MVP with block-based composition, slash commands, and a mobile-responsive interface. This project showcased my ability to bring clarity to ambiguity, lead high-performing teams, and turn bold ideas into working digital products—fast.

Agile Transformation Leadership – Cloud & Platform Enablement (Major Bank)

Led Agile transformation across cloud infrastructure, AWS, and IAM teams at a leading Australian bank, coaching leadership, uplifting delivery maturity, and driving cross-team alignment at scale.

As Agile lead at a major Australian bank, I supported the Agile transformation of platform teams delivering enterprise-wide cloud infrastructure, AWS services, and identity and access management (IAM) capabilities. I worked across a 100-person crew of engineers, architects, and platform leads, embedding Agile ways of working and enabling the shift from project to product-centric delivery.

Partnering with senior leaders, I co-created outcome-based OKRs, facilitated quarterly planning, and introduced governance rhythms to ensure alignment across squads. I coached leaders on Agile mindset shifts—moving from task control to value-driven enablement—while mentoring teams on backlog management, prioritization, and continuous improvement practices.

I facilitated retrospectives, delivery health checks, and cross-team collaboration forums using tools such as Jira, Confluence, Agile Place, Miro, and Mural. These changes resulted in improved delivery cadence, clearer team purpose, stronger stakeholder engagement, and measurable uplift in team maturity and predictability. My role was key in helping cloud and platform teams operate with greater agility, alignment, and confidence within a highly regulated enterprise environment.

Salesforce Agile Transformation – Financial Services

Led Agile delivery across three cross-functional teams for a Salesforce transformation, facilitating Scrum ceremonies, coaching squads, and aligning business goals with sprint outcomes to ensure consistent, high-quality delivery.

I served as the scrum master for cross-functional teams, driving a large-scale Salesforce transformation for a major financial services enterprise. Working within a scaled Agile framework, I facilitated Scrum of Scrums (SoS) to coordinate across teams, manage interdependencies, and proactively resolve cross-team blockers. I led all Scrum ceremonies while embedding Agile practices through hands-on coaching and tailored workshops focused on team maturity and delivery discipline.

My role extended beyond facilitation—I worked closely with product owners and business analysts to improve backlog refinement practices, supported estimation consistency, and introduced metrics such as team velocity, cycle time, and sprint predictability. I delivered regular updates to senior stakeholders and program leadership, using Jira dashboards and Confluence reporting to maintain visibility, surface risks, and drive data-informed decisions.

Through continuous improvement and a strong focus on outcome alignment, I helped all the teams increase their delivery velocity and predictability, reduce blockers, and foster a more collaborative and empowered team culture that could thrive in a fast-paced, high-stakes environment.

Enterprise Agile Transformation – Networks & IT (Telecommunications Sector)

Led Agile transformation for a major telecom’s networks and IT division, standing up new delivery teams, shaping operating and org models, and reducing time to market by over 50%.

As principal Agile lead at a leading telecommunications company, I led an enterprise Agile transformation across the networks and information technology division. I established new cross-functional delivery teams from the ground up, embedded Agile ways of working, and co-designed a scalable operating and organizational model aligned to strategic business outcomes.

Working closely with executive stakeholders, I facilitated the creation of a shared vision, mission, and values to support a shift toward outcome-focused delivery. I introduced structured quarterly planning, OKR alignment, and feedback loops to strengthen governance, cross-team coordination, and adaptability.

I provided hands-on coaching to product owners, delivery leads, and senior executives, supporting their evolution from directive leadership to empowered, value-driven decision-making. To build internal capability, I developed coaching frameworks, ran targeted workshops, and mentored Agile champions.

The transformation delivered a clear uplift in delivery performance, improved strategic alignment across squads and leadership, and achieved a measurable reduction in time to market—by over 50%—for critical technology initiatives.

Information Management System

Implemented multiple document management systems across various clients while working for a boutique business process automation organization and improved business processes leading to more than 20% in efficiency gains

Managed a project team of more than ten cross-skilled people. Oversaw the project for clients from inception to support. Worked with clients to elicit requirements and implemented a custom solution that suited their document and information management needs.

Education

2004 - 2006

Master's Degree in Information Technology

Royal Melbourne Institute of Technology - Melbourne, Australia

Certifications

DECEMBER 2023 - PRESENT

ICAgile Certified Professional - Systems Coaching

IC Agile

AUGUST 2023 - PRESENT

SAFe 6.0 Practice Consultant (SPC)

Scaled Agile

DECEMBER 2015 - DECEMBER 2017

Certified Scrum Master

Scrum Alliance

SEPTEMBER 2014 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

NOVEMBER 2012 - NOVEMBER 2018

Project Management Professional (PMP)

Project Management Institute (PMI)

Skills

Tools

Jira, Confluence, Salesforce, Zoom, Slack, Miro, MURAL, Flow, Office 365

Paradigms

Agile, Scrum, Kanban, Agile Project Management, DevOps, Management, Release Trains, Azure DevOps

Industry Expertise

Healthcare, Financial Services

Other

Scrumban, Projects, Project Management, Scaled Agile Framework (SAFe), Scrum Master, IT Projects, Agile Coaching, Scrum Coaching, Agile Practices, Consulting, Advisory, Certified Scrum Professional, Certified ScrumMaster (CSM), Product Owner, SAFe 6, Backlog Grooming, Discovery, Planning, Billing Systems, Software as a Service (SaaS), Software Engineering, Software Development Lifecycle (SDLC), QA Testing, UX Analysis, Scaled Professional Scrum (SPS), Agile Transformation, Microsoft Teams, Scrum@Scale, Request for Proposal (RFP), Vendor Management, Vendor Selection, Costing, Business Process Optimization, Cost Management, Budgeting, Workflow, Business Process Improvement (BPI), Project Budget Management, Project Timelines, Business Systems Analysis, Process Flows, Process Design, Process Improvement, Client Success, Large-scale Projects, Intranets, Minimum Viable Product (MVP), Proof of Concept (POC), SaaS, Scope Management, Discovery Workshops, Product Ownership, Project Leadership, Release Train Engineer (RTE), Implementation, Agile DevOps, Jira Align, Systems, Resource Management, PI Planning, Sprint Planning, AI Product Management, Product Management, PMI, Sales, Business to Business (B2B), Certified Project Manager, Program Management

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