Armando Tejada, Project Manager in Munich, Bavaria, Germany
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Armando Tejada

Verified Expert  in Project Management

Project Manager

Location
Munich, Bavaria, Germany
Toptal Member Since
February 8, 2022

Armando is a certified PMP with 15+ years of experience in software projects worldwide. He's managed teams of consultants, project leaders, and developers for software projects in America, Asia, and Europe for the automotive, telecommunications, and finance industries, among others. Focused on customer satisfaction, he's always looking for viable solutions that make sense for the business while developing his teams on business awareness and transparency in an environment where they can grow.

Work Experience

Business Director

2019 - PRESENT
AppNavi GmbH
  • Set up the infrastructure to collaborate with partners in Latin America from scratch.
  • Executed projects to attract customers and make the product known in the market.
  • Supported the execution of projects with partners, from conception to the proposal, control, and closure.
  • Coached partners in the execution of projects, support, and promotion of the product.

Team Manager

2016 - 2019
incadea GmbH
  • Joined the team as the international project manager. Then, after several successful project deliveries, I got promoted to team leader of the PMO team.
  • Improved the project management office, defining processes and controls over projects in different branches worldwide.
  • Implemented Atlassian Suite—Jira and Confluence—to support the product management area and the core BI tools to analyze and control the area's performance.

Senior Product Manager | Ultimus CPS

2008 - 2016
Ultimus GmbH
  • Joined as a PM in Panama and worked in Ultimus for nine years, serving companies like Sanofi, Cable & Wireless, and Barclays.
  • Managed projects' implementation, led development teams and project managers, and designed strong solutions for Ultimus' customers worldwide.
  • Worked in several areas of the CPS business and got promoted to senior product manager after successfully proposing and designing the Ultimus CPS framework.

Senior IT Engineer

2003 - 2008
Telecarrier
  • Worked as a report manager, building business reports for the finance area. Then, I got promoted to lead programmer of the call rating and customers' invoicing system.
  • Developed in different programming languages, particularly SQL, Java, JSP, ASP, Perl, Mojave, JavaScript, and C++.
  • Led the implementation of the BI and data cube initiative using in-house development of ETL and cube generators.

Developer, Consultant, and Project Manager

1996 - 2003
Freelancer
  • Worked as a freelancer for several customers on a full-time basis or with time and materials contracts.
  • Developed several web frameworks and reporting systems for Cable & Wireless Panama and ADR Technologies.
  • Designed and implemented a basic content management system for several small businesses in Panama.
  • Managed the billing system for Cable & Wireless Movil Panama and the post localization database for the optic-fiber implementation project by Cable Onda.

Ultimus CPS Initiative

https://www.ultimus.com/bpm-technology/composed-process-solutions

Conceptualized, created, and evangelized the new BPM framework by Ultimus.

I designed and led the creation of the first version of Ultimus CPS. I also conducted the collection and analysis of business requirements across customers worldwide and led the UI designers and developers to build the framework.

DMS Implementation by Daimler Czech Republic

Led the implementation of the dealer management system for Daimler subsidiaries in Czech Republic.

I implemented the incadea DMS software on time and on budget.

Although there were challenges with the partner and the list of requirements, the project was delivered on the first of January, as expected.

Sanofi ME Back-office Processes Framework Implementation

Proposed, promoted, and implemented the BPM framework for Sanofi.

I designed and implemented the business processes framework using Ultimus BPM Suite. I also implemented several processes in the framework like T&E (Travel and Expenses), eCAF (contract approval), and material approval processes.

Barclays Retail Banking BPM Framework

Proposed, designed, and implemented the retail banking processes framework in Barclays Portugal.

I designed and implemented the business processes framework using Ultimus BPM Suite. I also implemented several framework processes like account opening, credit card approvals, and automatic card approvals.
2007 - 2008

Master's Degree in Project Management

Universidad Latina de Panamá - Panamá

1998 - 2004

Bachelor of Engineering in Computer Science

Universidad Católica Santa María La Antigua - Panamá

NOVEMBER 2021 - NOVEMBER 2024

Project Management Professional (PMP)

Project Management Institute (PMI)

MAY 2020 - PRESENT

Certified Scrum Master

Scrum.org

Tools

SQL, Microsoft Project, Jira, SQL Server BI, PostgreSQL, Visual Studio, Confluence, Trello, Visual Studio .NET, Microsoft Power BI

Platforms

Windows, SharePoint, Unix, Linux, Oracle, SharePoint 365, Enterprise Resource Planning (ERP), SharePoint 2013

Paradigms

Agile Project Management, Implementation Project Management, Agile Product Management, Agile Delivery, Requirements Analysis, Scrum, Agile, DevOps, Agile Software Development, Agile Leadership, Key Performance Metrics, Organizational Change Management (OCM), UX Design, Kanban, Lean

Industry Expertise

Healthcare

Other

Software Implementation, Project Management, Team Management, Business Proposals, Customer Success, Certified ScrumMaster (CSM), Technical Project Management, Project Rescue, Proposals, Product Owner, Business Requirements, Customer Service, Certified Project Manager, IT Services, Solution Design, Invoicing, Reporting, PHP, Projects, Web, Active Server Pages (ASP), Ultimus BPM, Business Process Analysis, Business Process Modeling, Software Integration, Program Management, API Integration, Integration, Product Management, Stakeholder Management, New Product Rollout, Client Interviews, Client Management, Project Planning, Project Scheduling, IT Business Analysis, PMO, Project Management Office (PMO), Global Team Management, Project Estimation, Software Development, Software Development Management, Software Development Lifecycle (SDLC), Project Management Professional (PMP), Detail-oriented, Requirements, User Requirements, Process Documentation, Project Coordination, Web Project Management, Web Development, Website CMS, Websites, Software Project Management, Discovery Workshops, Feature Backlog Prioritization, Minimum Viable Product (MVP), Project Timelines, Team Leadership, User Stories, Web Applications, Implementation, Leadership, Planning, Analytical Thinking, Business Analysis, Business Processes, Process Improvement, Workflow, Agile Sprints, Event Planning, Project Tracking, Sprint Ceremonies, Sprint Retrospectives, Sprints, Agile Product Delivery, Discovery, Project Discovery, Discovery Management, Backlog Grooming, Process Optimization, Business Process Optimization, Delivery Management, Distributed Team Management, Product Delivery, Scrum Master, Project Delivery, Technical Business Analysis, Data Migration, Best Practices, Progress Reporting, Migration Planning, Migration, Risk Management, Communication, IT Program Management, Status Updates, Communication Management, Agile Program Management, PMI, Waterfall Methodology, Risk Analysis, Process Improvement Project Management, Database Migration, Delivery, Technical Product Management, Presentations, Client Presentations, HTML, Sales Presentations, Solution Architecture, Project Reporting, Critical Path Analysis, Software Design, Development, Scope Management, Partner Management, Sprint Planning, Scrum Coaching, Project Budget Management, Budgeting, System Integration, Java, Perl, MVC Frameworks, C++, MySQL, Web Servers, Legacy Software, Business Intelligence (BI), Data, Data Mining, Customer Interviews, Business Strategy, Product Roadmaps, Cross-functional Team Leadership, Documentation, Product Vision, APIs, PMO Development, Product Ownership, Web Platforms, IT Projects, IT Project Management, Document Management, Document Management Systems (DMS), Data Entry, User Experience (UX), Account Management, Key Account Management, Design, Staffing, UML, JavaScript, Business, Business Planning, Dashboards, CRM Systems, Product Discovery, Agile Transformation, Investment Cases, Enterprise Systems, Cross-functional Collaboration, Issue Tracking, SharePoint Management, Localization, Localization Testing, QA Leadership, Metrics, C#, C#.NET, .NET, Quality Assurance (QA), Microsoft Teams, Software as a Service (SaaS), Research, User Research, Technical Writing, CSS, Operational Assessments, Budget Controls, Strategy, Business Process Management (BPM), Analytics, Data Analytics, SaaS, Data Analysis, Digital Transformation, Digital Transformation Program Management, Manufacturing, Entrepreneurship, Lean Manufacturing, Kaizen, Agile DevOps, Digital Project Management, Startups, Mobile Applications, Jira Administrator, Jira Administration, Angular, Artificial Intelligence (AI)

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