Arturas Rimkus
Verified Expert in Project Management
Project Manager
Vilnius, Vilnius County, Lithuania
Toptal member since November 5, 2021
Arturas is a senior scrum master and agile coach with 10+ years of experience coaching and leading from one to multiple scrum teams in the financial, telecommunications, HR, healthcare/pharma, and intellectual property industries. Arturas is experienced and comfortable working with new and mature teams, rolling out scrum from scratch and taking it to the next level.
Project Highlights
Expertise
- Agile
- IT Project Management
- Jira
- Project Management
- Scrum
- Scrum Coaching
- Scrum Master
- Scrumban
Work Experience
Scrum Master | Delivery Lead
Roche
- Served as a Scrum Master for two teams on the EpiCX program rolling out a new CRM (IQVIA and Salesforce) across the global organization.
- Led the teams through a transition into a new operating model under SAFe.
- Optimized the change request process and reduced the turnaround time from months to weeks. Rolled out the approach across multiple teams.
Lead Scrum Master | Agile Coach
Novartis
- Led and coached multiple teams delivering a solution managing customer data privacy and communication preferences across a number of international markets (US, Germany, UK, Canada).
- Optimized the scaled Scrum model employed by the company to reduce team inter-dependencies and simplify scaling.
- Supported product management in developing the product concept and versioning/release strategy.
Senior Agile Consultant
Mediapark
- Implemented Agile best practices across the organization.
- Provided Scrum training to project managers across several company offices.
- Developed fixed-price project profitability tracking and forecasting across the entire project lifecycle.
- Delivered a portfolio of projects for clients like Red Bull Mobile and others.
Senior Project Manager
Western Union
- Joined to lead the global partnerships program overseeing the integration of Western Union as a channel for money transfer with major global banks, reporting to the vice president for digital partnerships in San Francisco, US.
- Standardized the project delivery process by creating project templates, responsibility assignment matrix, etc.
- Oversaw the delivery of the digital partnership's projects in Austria, France, Italy, Canada, and other countries.
Agile Consultant
Freelance
- Reviewed and audited currently used practices and consulted on implementing Agile best practices.
- Provided training on Scrum and created processes and artifacts to ensure the quality of delivery.
- Worked with clients like Mediapark, Danske Bank, and others.
Senior IT Project Manager
European Union Intellectual Property Office (EUIPO) | via Unisys
- Joined as a senior IT project manager to oversee the redevelopment of the communication portal used by the EU member states on intellectual property protection.
- Delivered the project with resources from multiple external vendors, including architecture, development, quality assurance, business analysis, UX, and visual design.
- Proposed, initiated, and managed the creation of a UI component library to increase the efficiency of delivery, quality, and visual consistency of internal software projects across the program.
- Achieved significant cost savings, as much as 40% for some parts of project scope, by negotiating vendor offers.
Scrum Master | IT Project Manager
RMA Consulting (NTT Data)
- Managed on and off-site Agile, traditional Waterfall, and the systems development lifecycle (SDLC) projects for clients in financial, insurance, healthcare, and professional services industries.
- Collaborated with notable clients such as HSBC, UBS, BBC, Royal Courts of Justice of the United Kingdom, and others.
- Contributed considerably to growing the project management practice at RMA Consulting by developing their in-house best-practice methodology, tools, and artifacts and setting up and managing the project management office (PMO).
IT Project Manager | Product Owner
Katchup Ltd.
- Managed a team of developers on-site in London, UK, off-site at another UK location, and off-shore in India.
- Oversaw the complete software development process from specification to testing and release.
- Created the specification for a startup social network, including interactive Axure prototype and business acceptance tests.
IT Project Manager
Avia Solutions Group
- Spearheaded search engine optimization (SEO) and localization into seven foreign languages of eight websites representing various companies in the group.
- Managed the development of a new website for one of the companies in the group.
- Oversaw the migration of two existing websites onto a new content management system.
IT Project Manager
Ekspress Grupp
- Joined the company to manage the launch of a new classified business into the Lithuanian market.
- Managed the adaptation of the classified platform to match the local market requirements.
- Launched and oversaw sales channels for a new business through the existing infrastructure of sister companies operating in Lithuania.
Marketing Project Manager
UAB Bite Lietuva
- Developed and implemented a new business sales method through a customer audit.
- Created and implemented a profitability management system throughout internal IT systems, including a billing platform, Siebel CRM, and changes in the sales process.
- Developed and implemented an internal communication and information sharing system on Microsoft SharePoint and changed communication processes accordingly.
- Launched a few products, such as Vodafone Connect and new rate plans for the business using multi-level marketing campaigns.
Project History
AI Assistant in Customer Care
Managed the delivery of an AI assistant for customer care agents
• Managed a team of designers, developers, and business stakeholders, delivering an AI assistant for customer care agents.
• Built functionalities, including call summarization and in-call dynamic and smart information retrieval, providing instant suggestions to CC agents.
• Implemented as an AI agent utilizing LangGraph orchestration.
• Acted as a technical product owner for the project as well.
Agile Best Practice Implementation in a Digital Agency
Implemented Scrum within a fixed-price and client-provider environment.
• Created the setup necessary to use Scrum efficiently in a client-provider environment.
• Provided Scrum training to more than 20 project managers across several company offices.
• Managed a couple of showcase projects to exemplify efficient delivery of projects using Scrum.
• Created a method to track fixed price project profitability across the entire project lifecycle.
The Delivery of HSBCnet's Global Improvements Program
https://www.hsbcnet.com/Delivered up to 20 improvement projects each quarter.
A Mobile Application for Red Bull
Oversaw the delivery of a mobile application for iOS and Android operating systems.
It was a genuine Agile project with requirements changing dramatically at the last minute due to market conditions. This required a practical prioritization approach and uncertainty management while also considering parallel efforts by our telecommunications partner in another country.
A Reusable UI Component Library
Spearheaded improvements across multiple projects, including front-end delivery speed and quality.
Education
Bachelor's Degree in Economics
Vilnius University - Vilnius, Lithuania
Certifications
Certified SAFe 5 Product Owner/Product Manager
Scaled Agile, Inc.
Certified SAFe 5 Agilist
Scaled Agile, Inc.
Professional Scrum Master Level I (PSM I)
Scrum.org
PRINCE2 Practitioner Certification
APMG-International
Skills
Tools
Jira, Skype, Google Sheets, Slack, Microsoft Project, Siebel CRM
Paradigms
Scrum, Agile, Agile Project Management, Agile Delivery, Progressive Enhancement, Servant Leadership, Agile Software Development, PRINCE2, Requirements Analysis, Agile Leadership, Kanban
Industry Expertise
Banking & Finance, Pharmaceuticals, Healthcare, Financial Services
Platforms
SharePoint
Other
Scrum Master, Scrumban, Project Management, IT Project Management, Presentations, Microsoft Office, Certified ScrumMaster (CSM), Agile Practices, Metrics, Sprint Planning, Cross-functional Collaboration, Sprint Ceremonies, Project Delivery, Project Tracking, Scrum Coaching, PRINCE2 Project Management, Stakeholder Management, Sales, Negotiation, Contract Negotiation, Offshoring, Training & Training Content Development, Profit Optimization, Budgeting, Budget Controls, Process Design, Global Operations, Dashboard Design, Jira Administration, Consulting, Best Practices, Vendor Management, Executive Presentations, Process Definition, Process Development, Agile Transformation, User Requirements, Executive Reporting, Reporting, Business Requirements, Risk Analysis, Product Delivery, JQL, Mobile Apps, Technical Project Management, Web Applications, Software Development Lifecycle (SDLC), Business Analysis, Technical Hiring, Okta, Microsoft Teams, React, CSS, Axure, Content Management Systems (CMS), Program Management, Global Business, B2B Sales Pipeline, Project Review, HTML, Objective-C, Prototyping, Internationalization, Business Development, New Business Development, Data Analytics, Scaled Agile Framework (SAFe), Agile Sprints, Agile Coaching, Marketing, Artificial Intelligence (AI), Generative Artificial Intelligence (GenAI), Large Language Models (LLMs), LangChain
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