Babken Juharyan, Project Manager in Yerevan, Armenia
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Babken Juharyan

Verified Expert  in Project Management

Bio

Babken is a seasoned technical program manager and project manager with over ten years of experience in delivering complex projects. He is a systems thinker with a proactive attitude and robust communication skills, enthusiastic about efficient processes and enhancing value. Babken is PMP certified, passionate about business agility, and skilled in leading Agile teams.

Project Highlights

Payment Processing Platform with Mobile Wallets
Started and managed the development of a payment processing platform with native mobile wallets for the telecom operator.
Single Sign-on (SSO) with Mobile SDKs for Telecom Apps
Launched and handled the SSO service that supported multiple mobile applications of the telecom operator.
Streaming TV Mobile Apps
Initiated and led several releases of the TV stream native mobile application with in-app purchases and cross-platform billing features.

Expertise

  • Agile
  • Agile Software Development
  • Confluence
  • Jira
  • Microsoft Project
  • Project Management
  • Project Management Professional (PMP)
  • Scrum

Work Experience

Technical Program Manager

2021 - PRESENT
PicsArt
  • Managed the enterprise technical programs focused on building a cross-functional cross-platform and enterprise-grade collaboration service.
  • Led the apps and integrations program, enabling the building of integrations with various external partner platforms and services.
  • Oversaw the end-to-end delivery of complex organization-wide initiatives, achieved commitment and support from the internal and external stakeholders, defined requirements, scoped solutions, and coordinated the execution.
  • Aligned the programs with the business strategy, focusing on benefits across cross-functional teams. Led the discovery and prioritization, preparation of requirements, and roadmap planning with the engineering and product managers.
  • Served as a connection between the product and engineering teams, ensuring that product and technical requirements were clarified, conflicts and dependencies foreseen and proactively managed, and all technical issues resolved.

Program Manager

2017 - 2021
IUNetworks
  • Led the mobile development projects as a project manager. Acted as the program manager throughout the build and launch of the enterprise-grade cross-platform payment processing platform.
  • Managed multiple enterprise software development projects for a telecom operator and built a cross-functional team with over 30 members.
  • Introduced and embedded agile software development processes across the teams and organization through workshops and coaching sessions.
  • Contributed to developing an internal corporate platform, which allowed business process and workflow management automation.
  • Participated in multiple e-government procurement tenders from the international donor organizations, from the preparation of bidding to technical specifications documents, project implementation, and financial plans.

IT Project Manager and Consultant

2013 - 2016
AMAP
  • Acted as the IT project manager and consultant for multiple EU-sponsored cross-border cooperation projects focused on tourism, travel, and cultural heritage preservation.
  • Provided consultations on technical aspects of the projects, managed stakeholder expectations, and set up the implementation workflows. Developed functional and non-functional requirements for web and native mobile applications.
  • Contributed to developing multiple cross-platform mobile and web applications, with integrated QR-based information panels located in historic sights across numerous countries.

Executive Director

2004 - 2016
New Times / ArmeniaNow
  • Joined the team as an IT manager and webmaster and became the executive director managing the operations and production of ArmeniaNow.com news publication.
  • Designed and executed the general operation processes for daily online news production and oversaw IT infrastructure and website development.
  • Managed various organizational aspects, including budget planning, recruitment, and procurement processes.

Project History

Payment Processing Platform with Mobile Wallets

Started and managed the development of a payment processing platform with native mobile wallets for the telecom operator.

The project included hands-on management of over 30 member functional teams on developing and maintaining a regulator-licensed payment platform that operated across multiple service locations throughout Armenia. Native mobile wallets enabled end users to access the payment platform and perform daily financial operations, such as utility payments, bank transfers, and loan payments. The platform was integrated with various partners, including local banks, credit card acquiring services, money transfer systems, and service providers.

Single Sign-on (SSO) with Mobile SDKs for Telecom Apps

Launched and handled the SSO service that supported multiple mobile applications of the telecom operator.

I managed a team of over 12 back-end, front-end, Android, and iOS developers and UI/UX and QA specialists to develop an SSO service for telecom operators' various mobile applications. The SSO service was designed to be a single source for user authentication and authorization and provide a single account for access to multiple applications and services. The service also offered native mobile and web SDKs to external software development vendors to integrate into new and existing services.

Streaming TV Mobile Apps

Initiated and led several releases of the TV stream native mobile application with in-app purchases and cross-platform billing features.

I managed a team of nine mobile developers and UI/UX and QA specialists in developing a mobile TV streaming application. The app was natively developed for Android and iOS platforms and supported in-app purchases with cross-platform billing. Users could choose and purchase from multiple subscription plans and watch the TV streaming on various devices, such as phones, tablets, and TV sets. The cross-platform billing service allowed users to purchase a subscription from their preferred app store and use the application across multiple devices and platforms.

Education

1999 - 2006

Master of Business Administration (MBA) in Economics

Yerevan State University of Economics - Yerevan, Armenia

Certifications

MARCH 2018 - MARCH 2024

Project Management Professional (PMP)

Project Management Institute (PMI)

JUNE 2017 - PRESENT

Project Management

American University of Armenia Extension

JUNE 2006 - PRESENT

General Management

Mediterranean Institute of Management

Skills

Tools

Jira, Microsoft Project, Confluence, Google Workspace, Asana

Paradigms

Management, Scrum, Agile, Agile Project Management, Requirements Analysis, Agile Software Development

Other

Project Management, Project Management Professional (PMP), Program Management, IT Program Management, IT Project Management, Requirements & Specifications, Project Scheduling, Distributed Team Management, Cross-functional Team Leadership, Project Planning, Discovery Workshops, Feature Backlog Prioritization, Project Timelines, Minimum Viable Product (MVP), User Stories, Business Administration, Economics, Managerial Economics, Learning Management Systems (LMS), Business Analysis, Business Process Modeling, Google Meet, Finance, Operations Management, Technical Program Management, Software Development Lifecycle (SDLC), Cloud, E-government, Native Mobile Apps, Product Management, IT Consulting, Operations, Human Resources (HR), Platforms, Fintech

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