Senior Project Manager2019 - 2020Aspen Dental
- Responsible for the project management of integration API development of corporate applications, digital marketing, and field clinical systems.
- Documented user stories, designed wireframes, managed sprints, and conducted demos and retrospectives.
- Implemented process improvements for development, testing, and release management.
- Conducted architecture and process workshops consisting of technology current state review, gap identification, project recommendations, and future state design.
- Managed third-party vendors responsible for requirements, development, and testing.
- Successfully implemented Planview PPM Pro for use by 200 resources in the Aspen Dental IT organization.
- Established a centralized project portfolio to improve project governance and strategic visibility.
- Successfully deployed project time tracking and training to Aspen PMO.
Agile Project Manager2019 - 2019Social News Desk
- Performed research on project management tools and suggested improvements to existing tools.
- Provided recommendations for use of Agile framework within the project team.
- Participated in release management activities for product deployments.
- Documented workflow for Social News Desk development life cycle.
- Researched and implemented plugins to improve project tracking and team communication in Asana.
Agile Project Manager | Scrum Master2018 - 2019Healtor
- Managed a lightning start engagement consisting of workshops with tech, design, and the client to discover the MVP.
- Created and managed the product backlog in Jira.
- Conducted agile scrum ceremonies consisting of daily scrums, grooming, showcase, and retrospective.
- Set up and administered Jira cloud instances.
- Managed sprints, filters, dashboards, epics, and stories.
- Designed the wireframes and workflows based on client input for MVP.
- Created the project plan and dashboard.
- Set up a HubSpot CRM and integrated with the Healtor marketing website for business development.
- Assisted with strategic business canvas creation to develop the Healtor business model.
Senior Agile Project Manager2018 - 2018Comcast
- Managed a design studio and projects for Xfinity Mobile.
- Led the agile transformation process for the XM design team.
- Implemented agile, scrum, and kanban for customer experience design team.
- Managed the design for Apple and Samsung phones new product introduction.
- Created dashboards using Jira to manage design work.
Senior Agile Project Manager2017 - 2018Trac Intermodal
- Served as a scrum master for mobile application development.
- Generated dashboards and reports for the senior leadership.
Senior Agile Program Manager2017 - 2018American Water
- Served as the engagement manager responsible for client services for agile projects.
- Managed onshore and offshore project teams of 25-50 resources.
- Oversaw the agile transformation projects and performed scrum master training.
- Handled vendor management and SOW creation.
Senior Product and Process Manager2016 - 2018NCS
- Served as the product manager for NCS products from discovery to deployment.
- Led the infrastructure and migration from on-prem to cloud projects.
- Managed the executive communications and project dashboard creation using Smartsheet.
- Implemented a Jira cloud for the entire organization.
Senior Agile Project Manager2016 - 2017Bed Bath & Beyond
- Managed a $6-million digital marketing technology budget.
- Implemented a value stream and work stream framework focusing on feature discovery and value delivery to Bed Bath and Beyond customers.
- Managed the business relationship provided updates to clients and communicated to business stakeholders.
- Implemented agile components vision, roadmap, sprints, daily scrum and backlog grooming.
- Managed the agile transformation for digital marketing.
Senior Agile Project Manager2016 - 2016JP Morgan and Chase
- Managed business intelligence and data visualizations projects.
- Supervised the project team.
Senior Program Manager2014 - 2015American Water
- Managed a $10-million program for the implementation of BMC Remedy, SmartIT, MyIT software, and ITIL processes.
- Implemented agile components storyboards, user stories, themes, and epics.
- Oversaw the tower and workstreams to drive the visibility and accountability into the program.
- Managed business relationships.
- Provided updates to clients and communicated to the program sponsor and steering team.
Senior Program Manager2013 - 2015Altisource
- Managed process and architecture gap assessments,.
- Handled the risks, issues, dependencies for a $30 million program.
- Led the development of transformation execution plans.
- Created project budgets, managed vendors, and reported to management.
- Managed an ITIL framework to organize the efforts and measure process improvement success.
Senior Project Manager2012 - 2013Ally Financial
- Served as senior project manager for the $4.5 billion Ally mortgage asset sale of Residential Capital to Ocwen Financial, Walter Investment, and Berkshire Hathaway.
- Managed workstreams, delivering, status updates, capturing risks, assumptions, issues, dependencies to ensure that the projects are on track.
Senior Project Manager2011 - 2012JP Morgan and Chase
- Managed and executed SharePoint strategy consisting of project template site creation, custom web parts, custom lists, and managed metadata.
- Contributed to all phases of the SharePoint solution process by gathering requirements, creating wireframes, creating technical specification, project, and communication plans.
Project Manager2007 - 2011Thomson Reuters
- Oversaw web projects with budgets ranging from $250,000 to $2 million.
- Led the deployment and integration of Clarity within Thomson Reuters Science business unit.
- Managed the creation and deployment of agile project methodology and center of excellence.