Dimiter Shalvardjiev, Project Manager in Amsterdam, Netherlands
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Dimiter Shalvardjiev

Verified Expert  in Project Management

Project Manager

Location
Amsterdam, Netherlands
Toptal Member Since
March 17, 2022

Dimiter is an engineering and analytics project manager specializing in solving complex problems through technology, including business, regulatory, and data challenges. He is highly adaptable and broadly experienced across the marketing, finance, and healthcare sectors, handling the customer journey, retention and growth, risk management, infosec, and compliance. Dimiter owned product roadmaps, technically and non-technically, supervising scrum processes on three continents.

Project Highlights

Recommendit
Managed the entire development of a microservice-based application that collects customer feedback and produces corporate improvement suggestions.
Architecture for an Enterprise-grade Data Warehouse
Designed and built a Kimball-like data warehouse with 20+ sources.
Digital Health Record | Electronic Medical Record (EMR)
Managed an innovative hardware product from ideation to full implementation over two years and leading a 5-people team.

Expertise

Work Experience

Data Architect | Data Engineering Manager

2022 - 2023
Nexo
  • Served as a cloud data architect working on ETL and self-service BI in AWS.
  • Contributed to risk management for data footprint and exposure to internal and external parties.
  • Took responsibility for securing both infrastructure and underlying data.
  • Led projects related to data exchange—internal and external, inbound and outbound.
  • Led the data engineering team of five as a people manager.

Data Architect | Azure Consultant

2019 - 2022
Consumentenbond
  • Championed cloud adoption and migration towards Azure.
  • Architected and implemented role-based access control (RBAC), a data warehouse, and ETL processes for over 15 sources in Azure.
  • Extracted value from data by modeling, predicting churn, and analyzing sentiment, among others, to drive the business closer to the customer.

CTO

2012 - 2022
Code Runners
  • Bootstrapped a software development service company in my mid-20s, growing the team to 30 people. Exited the company in 2018 and continued managing it until 2022.
  • Led customer projects in the fields of healthcare (electronic health records), marketing (customer experience and NPS), and data analytics (ERP and CRM integrations for data enrichment).
  • Consulted customers on software and cloud architecture, network, and security compliance with evolving financial, healthcare, and privacy guidelines.
  • Championed product roadmaps and oversaw the whole Scrum process for custom software development.
  • Architected POCs to validate business ideas or technical approaches.
  • Audited and controlled architecture and security practices, including secure coding guidelines.
  • Developed the company's technical roadmap and managed individual career development plans.

Business Consultant | Technical Lead

2018 - 2019
CXG
  • Led the team that created a B2B reporting portal, a marketing “single source of truth” for all survey and research data, including customer satisfaction, NPS, and mystery shopping.
  • Championed the product backlog, helped organize Scrum ceremonies, and matched business requirements with technical solutions.
  • Helped inform technical decisions, automate deliveries, and build CI/CD pipelines.

Product Architect | Scrum Master

2014 - 2017
GemSeek Consulting
  • Managed the development of a microservice-based application that collects customer feedback and produces corporate improvement suggestions. Led a team of 15 elements in this project.
  • Completed multiple R&D spikes that resulted in product features, such as sentiment analysis.
  • Built tens of POC microservices to test and verify customer use cases and support the product-market fit.

Senior Business Consultant

2012 - 2014
Philips
  • Provided management guidance based on healthcare market forecasting.
  • Balanced the interests of multiple stakeholders on strategy and planning for upcoming quarters and years.
  • Engaged in heavy analyses of datasets and various sources, from econometric data to customer insight and analytics.

Account Information Security Officer

2010 - 2012
Hewlett Packard Enterprise
  • Developed and deployed information security policies for several multinational corporations.
  • Built reporting lines and established vulnerability tracking, reporting, and remediation processes.
  • Jumpstarted the information security office in Bulgaria.
  • Co-led the account risk office from the information security risk perspective.

Network Architect

2009 - 2012
Evolink
  • Built a master limited partnerships (MLPs) VPN architecture for a network with 5,000 endpoints connected via site-to-site (S2S) tunnels.
  • Created and deployed a monitoring and alerting system for the MLPs VPN network.
  • Provided centralized Microsoft-based services for users across the 5,000 remote sites.

Recommendit

Managed the entire development of a microservice-based application that collects customer feedback and produces corporate improvement suggestions.

The company wanted to better support businesses by providing a platform to monitor how customers feel about their products and services and through actionable insights for the day-to-day operations using tailored dashboards and machine learning to increase customer retention and sales.

I've managed a team of up 15 elements undertaking this project from scratch. Added value:
• Reduction in the costs of operation and the total cost of ownership
• Reduction in number of requirements for the DevOps team
• Improvement in operational and data security
• Independent infrastructure supported by the cloud provider
• Usage on-demand
• Easier access to other cloud-hosted resources and databases, such as CRM and shared files
• Increased relevance of survey questions due to timely-delivery results in higher response rates

Cryptocurrency Self-balancing Investment Wallet

Designed and executed the vision for an innovative self-balancing wallet of cryptocurrencies.

Based on the "momentum" investment philosophy, users could invest fiat and get a balanced spread of the top 10 best performing cryptos for the rolling month. The wallet was rebalanced every week or month, based on the customer's preference. Performance data was sourced from the three largest exchanges. The technical solution included .NET and Angular. Because of the small team size (five elements), I combined multiple roles over time, such as product manager, solution architect, and scrum master.

Sentiment Engine for Customer Excellence

Led the vision and execution of a sentiment engine to improve customer excellence.

Marketing data is best sourced as freeform text, just as the consumer stated it at the survey point. This data is both noisy and unstructured, and text analytics are a necessary tool to make sense of it at scale. Specifically, sentiment analysis is a great way to sift through millions of feedback forms and generate insights and improvement suggestions for consumer products.

I led the development team in charge of this tool, acting as a product manager and software architect and providing vision and software architecture where applicable.

Architecture for an Enterprise-grade Data Warehouse

Designed and built a Kimball-like data warehouse with 20+ sources.

Co-led and co-architected the Customer Insights program, enabling on-demand analytics for the business on top of a brand new data warehouse. Supported business definitions of data objects, enabled forecasting capabilities, and spearheaded stakeholder management.

Digital Health Record | Electronic Medical Record (EMR)

Managed an innovative hardware product from ideation to full implementation over two years and leading a 5-people team.

An electronic medical record (EMR) system was developed with privacy by design in mind. The user hosts and manages his own digital medial record on dedicated, fully encrypted hardware. Users can add medical conditions, treatment plans, test results and track chronic diseases like high blood pressure and type 1 diabetes. Patients can share a one-time URL with their doctor when going on a medical check-up, allowing better-informed decisions based on anamnesis and ad-hoc measurements and tests.
2021 - 2022

Progress Toward a PhD in Economics

Sofia University - Sofia, Bulgaria

2010 - 2013

Master's Degree in Business Administration (MBA)

University of Braunschweig - Braunschweig, Germany

2006 - 2010

Bachelor's Degree in Informatics and Applied Mathematics

Technical University Sofia and Karlsruhe Institute of Technologies - Sofia, Bulgaria

MAY 2023 - PRESENT

AWS Certified Solutions Architect – Professional

AWS

JANUARY 2023 - PRESENT

AWS Certified Solutions Architect Associate

AWS

AUGUST 2022 - AUGUST 2023

Microsoft Azure Data Engineer Associate

Microsoft

JULY 2022 - PRESENT

Professional Scrum Master Level II (PSM II)

Scrum.org

AUGUST 2021 - AUGUST 2023

Microsoft Azure Solutions Architect Expert

Microsoft

APRIL 2011 - PRESENT

ITIL3

OGC

APRIL 2010 - PRESENT

Cisco Certified Network Professional (CCNP)

Cisco

Tools

Jira, Confluence, ETL, SQL, PostgreSQL, Project Management & Work Tracking Tools, Google Analytics, GitHub, Apache Airflow, Tableau, Amazon Elastic Container Service (Amazon ECS), Microsoft Power BI, Plotly, Salesforce Marketing Cloud, WSO2 API Manager, Pandas, AWS CLI, AWS IAM, AWS ELB, AWS SDK, AWS Mobile Hub, AWS CodeDeploy, AWS CodeCommit, Amazon Simple Notification Service (Amazon SNS), AWS Deployment, AWS Step Functions, AWS CloudFormation, AWS Management Console, Asana

Platforms

Azure, Docker, Amazon Web Services (AWS), Enterprise Resource Planning (ERP), WordPress, Azure IaaS, SharePoint, Blockchain, Shopify, Raspberry Pi, iOS, AWS IoT, AWS Elastic Beanstalk

Paradigms

Azure DevOps, Agile, Scrum, Management, DevOps, Agile Product Management, Agile Project Management, Agile Leadership, Requirements Analysis, Lean Project Management, Microservices, Lean, Search Engine Optimization (SEO), PMBOK, Kanban, Change Management, B2B, PRINCE2, Implementation Project Management, Data Science, Agile Software Development, HIPAA Compliance

Industry Expertise

Architecture, Digital Marketing, Digital Agencies, Telecommunications, Healthcare, Education Technology (Edtech), Real Estate

Other

IP Networks, Networks, Networking, Routing, Data Engineering, Python 3, Software Architecture, Cloud Computing, Azure SQL Data Warehouse, Azure SQL Databases, Project Management Professional (PMP), Scrum Master, Data Analytics, Customer Insights, Customer Journeys, Data Analysis, Product Owner, Technical Leadership, CTO, Stakeholder Management, Product Management, IT Project Management, Team Leadership, Project Coordination, Leadership, Hybrid Cloud Infrastructure, Progress Reporting, Technical Project Management, Technical Program Management, Planning, Agile Program Management, Project Management Office (PMO), Sprint Planning, Sprints, Project Management, Client Delivery Management, Feature Backlog Prioritization, Data Integration, Cross-functional Collaboration, Cross-functional Team Leadership, Project Tracking, Relational Database Design, Relational Data Mapping, Software Development, Project Timelines, Product Discovery, Scope of Work, Project Reporting, Project Planning, Project Delivery, Project Management & Delivery, Cybersecurity, Program Management, Web Project Management, AWS Cloud Architecture, Business Intelligence (BI), Databases, Business to Business (B2B), Dashboards, Analytical Dashboards, Dashboard Development, Consulting, Estimation & Planning, Technical Requirements, Minimum Viable Product (MVP), API Integration, Database-driven Web App Development, Jira Administrator, APIs, Integration, Process Automation, Digital Transformation, Process Improvement, Cloud, Web Applications, Strategic Planning & Execution, Startups, Communication, Investments, Small Business, Accountability, Project Scheduling, Organization, Process Optimization, Agile Coaching, Jira Administration, Best Practices, Software Project Management, Software Implementation, IT, Digital Project Management, Digital Asset Management, Website Management, Customer Relationship Management (CRM), Web Analytics, Dashboard Design, Identity & Access Management (IAM), Analytics, Social Network Analytics, Authentication, Operations, Data Reporting, SDKs, Documentation, HTML, QA Leadership, Web Development, Websites, Marketing, eCommerce, Web Marketing, Web Platforms, Business to Consumer (B2C), Discovery, Proof of Concept (POC), Project Discovery, Portfolio Management, Financial Management, Certified Project Manager, Data Delivery Management, Microsoft Office, .NET, Software as a Service (SaaS), SaaS, IT Infrastructure, Enterprise, Project Leadership, Project Estimation, Prototyping, Invoicing, Database Migration, User Stories, Release Management, Healthcare IT, Stakeholder Engagement, Quality Assurance (QA), Process Documentation, Certified ScrumMaster (CSM), Software System Architecture Development, Governance, Migration, Containers, CI/CD Pipelines, Waterfall Methodology, Scrumban, Large-scale Projects, Dedicated SQL Pool (formerly SQL DW), Engineering Management, Team Mentoring, Web Technologies, Software Engineering, Datadog, Data Privacy, Client Success, Customer Retention, Process Design, Process Flow Design, Customer Success, Chief Operations Officer (COO), Go-to-market Strategy, Growth Strategy, Product Marketing, Event Management, Event Planning, Executive Consulting, Event Tracking, Event Management Platforms, Azure Active Directory, Cloud Migration, Cloud Platforms, Complex Program Management, IT Program Management, Multitenancy, Regulations, Contract Management, Vendor Management, Project Budget Management, Fintech, Workshop Facilitation, Social Networks, Social Media, Digital Strategy, Cisco, CCNP, Azure PaaS, ITIL, ITIL V3 Foundation Certified, ITIL 4, Ruby, Risk Management, Predictive Modeling, Secure Coding, ISO 27001, PSQL, Kubernetes, Lean Six Sigma, CISSP, Economics, Econometrics, Managerial Economics, Microsoft SQL Server, Relational Databases, Data Visualization, Discovery Workshops, Artificial Intelligence (AI), Databricks, Mobile App Development, Low Code, Mind Mapping, Social Media APIs, Lean Manufacturing, Operational Assessments, Manufacturing Project Management, PHP, Node.js, Educational Portals, Cryptocurrency Wallets, Non-fungible Tokens (NFT), Digital Payments, Chatbots, SAP, Human Resource Management Systems (HRMS), Life Science, Internet of Things (IoT), Smart Contracts, Kubernetes Operations (kOps), TypeScript, Data Build Tool (dbt), Generative AI, Machine Learning, Drop Shipping, MongoDB, Elasticsearch, SQL Server Analysis Services (SSAS), IT Management, P&L Management, Sentiment Analysis, Salesforce Service Cloud, Cost Analysis, Technical Product Management, Technical Delivery Management, Data Products, Data Management, Innovation Management, Forecasting, Data Warehousing, Data Warehouse Design, Azure SQL, Information Security, Certified Information Systems Security Professional, Certified Ethical Hacker (CEH), Tcl, CCNA, Juniper, TCP/IP, Cisco Routers, Hardware Development, Product Development, Data Encryption, React, PMO, Project Rescue, IT Projects, Coaching, Cloud Coach, Career Coaching, Business Coaching, Enterprise Coaching, Leadership & Coaching, Hybrid Project Management, Reporting, Agile Product Delivery, Python, Python API, Agile Sprints, Design Sprints, NoSQL, Staffing, Cloud Architecture, Azure Cloud Services, Estimations, Project Scoping, Solution Architecture, Mobile Apps, Mobile Applications, React Native, Requirements & Specifications, Scope Management, Technical Design, Web & Mobile Applications, Requirements, Functional Requirements, Product Strategy, Product Planning, Backlog Management, Product Vision, Data, AWS Glue, Redshift, AWS Lambda, CIO, Big Data Architecture, Data Architecture, Big Data, GDPR, Amazon Simple Email Service (SES), AWS HA, Amazon Elastic MapReduce (EMR), Amazon RDS, AWS DevOps, AWS Batch, AWS IoT Core, Amazon Kinesis, AWS Auto Scaling, Amazon S3 (AWS S3), AWS Certificate Manager, AWS Key Management Service (KMS), AWS Cloud Computing Services, AWS Certified Solution Architect, Social Networks Development, App Store, User Experience (UX), Robotic Process Automation (RPA), Generative Pre-trained Transformers (GPT)

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