Dina Levitan, Project Manager in Seattle, WA, United States
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Dina Levitan

Verified Expert  in Project Management

Project Manager

Seattle, WA, United States

Toptal member since September 27, 2021

Bio

Dina is an experienced consultant that began her career as a site reliability engineer and technical program manager at Google, working on Google Ads, Gmail, Calendar, and the Google Cloud Platform. More recently, she worked in tech consulting for organizations like Tableau, Adobe, and AARP. Dina looks forward to bringing more than ten years of experience to various challenges in business.

Project Highlights

JitVax Vaccine Availability Tracker
I founded a nonprofit to help connect unexpectedly available vaccine doses with recipients during the COVID-19 pandemic.
Learning Assessment for B2B Data Science Company
I identified requirements for and led the buildout of digital learning assessment for a company specializing in developing a data-driven culture.
Large-scale Production Deployment Migration for Gmail
I successfully re-homed Gmail traffic (over 1 billion active users) to Google-wide infrastructure over eight months, working with multiple partner teams to manage risks and leverage cross-company efficiencies

Expertise

  • Azure DevOps
  • Computer Science
  • GitHub
  • Incident Management
  • Jira
  • Leadership
  • Slack
  • Software Engineering

Work Experience

Senior Technical Product Manager

2021 - 2021
YourBase
  • Conducted user research for key product opportunities in the test acceleration space.
  • Defined requirements and oversaw the initial implementation of the product analytics measurement and reporting platform.
  • Led conversion optimization for B2B startup focused on developer productivity.

Senior Product Manager Consultant

2019 - 2021
PK Global
  • Served as product manager to create a digital rewards experience for an over $1.6 billion revenue organization, working with C-level client stakeholders to gather requirements, develop a product backlog, and deliver the MVP in Agile sprints.
  • Analyzed the buyer's journey and sales process for a Fortune 500 telecommunications fiber company, gathering quantitative and qualitative data through structured interviews.
  • Assessed the landscape of CRM technologies to design a new prospecting engine for a Fortune 500 company that would increase revenue by a projected 34% (more than $500 million).

Technical Program Manager, Site Reliability Engineering Education

2018 - 2019
Google
  • Launched a redesigned “On-call Training” curriculum for a global organization of more than 2200 engineers. Going on-call is a significant job responsibility; created and executed communications plan to message across more than seven channels.
  • Analyzed lifecycle of site reliability engineers from new hire to experienced team lead to identify gaps and guide future program directions, interviewing dozens of hires and subject-matter experts.
  • Founded a company-wide, cross-team mentoring program; matched over 1000 new engineers with mentors across 15 global offices, resulting in improved recruiting, onboarding, retention, and employee satisfaction.

Site Reliability Engineer

2012 - 2018
Google
  • Re-homed Gmail traffic (more than one billion active users) to Google-wide infrastructure over eight months, working with multiple partner teams to manage risks and leverage cross-company efficiencies.
  • Defined paradigm for tracking and measuring service performance of Google Cloud infrastructure to support ten times growth in the number of external Cloud products offered; a paradigm adopted by more than 30 engineers.
  • Led machine learning infrastructure deployment to a new datacenter for ad prediction service responsible for over $50 billion of revenue while engaging dozens of impacted teams, resulting in an incident-free turndown.
  • Designed safety checks for code changes to prevent system outages; acquired buy-in from cross-functional, over 50 person cloud organization to standardize assessments for all future development and releases.

Project History

JitVax Vaccine Availability Tracker

I founded a nonprofit to help connect unexpectedly available vaccine doses with recipients during the COVID-19 pandemic.

I recruited a cross-functional team of volunteers in healthcare, software, marketing, and business, building a functional site within two months and partnering with local providers in Washington state to communicate about nearby vaccination opportunities just in time.

Learning Assessment for B2B Data Science Company

I identified requirements for and led the buildout of digital learning assessment for a company specializing in developing a data-driven culture.

• Collaborated with client stakeholders on the technical and marketing teams to identify the needs and propose a recommended approach.

• Served as product owner for a team of two designers, four developers, and one QA tester to build out the digital experience.

• Led the implementation of analytics and integration with CRM and marketing technologies.

Large-scale Production Deployment Migration for Gmail

I successfully re-homed Gmail traffic (over 1 billion active users) to Google-wide infrastructure over eight months, working with multiple partner teams to manage risks and leverage cross-company efficiencies

First, I collaborated with seven key stakeholder teams across Google Apps development, traffic team, and SRE to define a plan to migrate 100% of Gmail traffic across dozens of globally distributed data centers.

Then, I revised canarying and percentage rollouts for the serving path change with safety and reliability in mind, executing the migration over eight months with no user-facing impact.

Education

2018 - 2021

Master's Degree in Business Administration (MBA)

University of Washington - Seattle, WA

2011 - 2012

Master's Degree in Computer Science

Massachusetts Institute of Technology - Cambridge MA

2007 - 2011

Bachelor's Degree in Computer Science

Massachusetts Institute of Technology - Cambridge MA

Skills

Tools

Spreadsheets, Confluence, Miro, Slack, GitHub, Jira, Figma, SQL

Paradigms

DevOps, Azure DevOps, UX Design, Agile, Change Management, Agile Project Management

Other

Incident Management, Training, Coaching, Mentorship & Coaching, Technical Project Management, Interviewing, Leadership, Clubhouse, Software Engineering, Computer Science, User Research, Product Discovery, Product Management, Strategy, Site Reliability Engineering (SRE), Project Management, User Experience (UX), Recruiting, Business Development, Stakeholder Management, Deployment, Program Management, User Interviews, Agile Coaching, Scrum Coaching, Cloud, Planning, Process Improvement Project Management

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