Eden Samuel
Verified Expert in Project Management
Project Manager
Addis Ababa, Ethiopia
Toptal member since June 13, 2022
Eden is a very dedicated and committed individual; whatever she has been tasked with, she does diligently and with a great sense of responsibility. She is a great team player, and many different projects that she has worked on can attest to that. In her 5+ years of experience managing various teams, Eden has had the chance to run multiple projects parallelly. In her current role, she works with remote clients and cross-functional teams, which adds to her remote team management experience.
Project Highlights
Expertise
- Agile
- Demos
- Jira
- Organization
- Planning
- Project Management
- Scrum
- Slack
Work Experience
Product Lead
Excellerent Technology Solutions
- Created KPIs and measurement matrix for performance-related evaluation for the product team.
- Managed product vision, roadmaps, and release plans for different products on different tools like product plans.
- Monitored and oversaw statuses of all products across the company.
Agile Project Manager
Excellerent Technology Solutions
- Introduced Atlassian products as a set of tools to the organization to improve workflow and handling requirements for the projects run in the organization.
- Coached clients in implementing the Agile methodology as a development practice using the Scrum framework.
- Introduced the Agile methodology and specifically Scrum framework on the projects across the company.
- Worked closely with remote clients to understand product needs.
- Led a project in converting a legacy loan servicing application to a web-based system for a client based in the US with over 900 branches.
- Created company-wide documentation and process that increased efficiency across the different projects executed.
- Laid out the scrum ceremonies for the project teams.
Project Manager
Apposit Technologies LLC
- Joined the organization as a technical support specialist and later moved to the project manager role.
- Worked on a custom sales tracking system that allowed local FMCG manufacturers to track their sales.
- Led the team that developed the voucher management system, a tool for tracking seeds and fertilizers for farmers, and successfully deployed the system across a wide range of regions in Ethiopia.
Technical Support Specialist and Team Lead
Apposit Technologies LLC
- Set up support workflow processes and came up with an agreed-upon SLA to support clients and ensure support efficiency.
- Had the responsibility for help desk monitoring at tier 1 and 2 technical support and restoration.
- Oversaw client technology and support implementations and provided recommendations.
Customer Engineer and Software Developer
MKTY IT Services
- Worked on a payroll application and database design and implementation.
- Deployed software and hardware solutions at client sites.
- Oversaw client technology and analyzed ways to integrate with new solutions.
Partner in a Startup
Belryms
- Worked on a store management system for a local spare parts shop.
- Developed a pharmacy management system using C# for a local pharmacy.
- Performed computer hardware maintenance and laid out small office network infrastructure.
Project History
Tangio
Led the team from the requirement to MVP and later on to significant releases on the custom sales force automation system.
Led the team to pilot the project in certain selected areas and later analyzed the user acceptance testing (UAT) to improve the application further.
Voucher Management System
Successfully implemented the voucher management system across different regions in Ethiopia.
de-bias
Launched the MVP version of a product that collects employee surveys regarding diversity, equity, and inclusion (DEI).
Handled a team of five developers and one quality assurance engineer. Continued supporting the project and managing different releases like UAT reports and other customers' feedback generated.
Education
Master's Degree in Business Administration (MBA)
Unity University - Addis Ababa
Bachelor's Degree in Computer Science
Hilcoe School of Computer Science and Technology - Addis Ababa
Certifications
Certified Associate in Project Management (CAPM)
Project Management Institute (PMI)
Skills
Tools
Jira, Trello, Slack, Zoom, Office 365, Atlassian, Figma, Confluence
Paradigms
Agile, Scrum, Agile Software Development, Agile Project Management, Database Design
Platforms
ProductPlan
Other
Teams, Scrum Master, Sprint Ceremonies, Product Roadmaps, Agile Coaching, Demos, Planning, Organization, Sprint Planning, Backlog Grooming, Documentation, Project Reporting, Conflict Resolution, Project Management, Business Analysis, Stakeholder Management, Business Requirements, Stakeholder Engagement, MySQL, MSSQLCE, PHP, C#, MongoDB, Scaled Agile Framework (SAFe)
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