Gene Nagle, Project Manager in Adairsville, GA, United States
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Gene Nagle

Verified Expert  in Project Management

Project Manager

Location
Adairsville, GA, United States
Toptal Member Since
April 6, 2021

Gene is an engineer with over 20 years of experience in managing software projects for small, medium, and Fortune 500 companies. His forte is technical project management in Agile projects. Using the Scaled Agile Framework (SAFe), he’s dramatically reduced rework and improved production quality across development teams. He’s successfully piloted global teams building native and responsive web eCommerce apps and enjoys writing and testing code and working on UX design.

Project Highlights

Payment Gateway for Royal Caribbean
Led the design and deployment of the new payment gateway.
Process Improvements at H-E-B
Implemented Scaled Agile Framework (SAFe) methodologies resulting in many improved efficiencies.
Technical Project Manager and Scrum Master at Elsevier
Managed offshore development teams and performed scrum master duties for the proof-of-concept Life Science Semantic Information Search Engine.

Expertise

Work Experience

Principal Consultant

2019 - 2020
H‑E‑B
  • Realigned multiple Promo Forecasting Platform (PFP) teams to follow the Scaled Agile Framework (SAFe ) resulting in reducing the bug rate from over 25% to 9% and increasing the velocity of the development teams by over 10%.
  • Acted as scrum master and scrum master advisor changing meetings to follow Agile best practices, and encourage more timely and efficient communication.
  • Implemented better planning and grooming, ensuring the stories were sized properly and contained critical acceptance criteria prior to the start of each sprint.

Architect

2016 - 2019
Royal Caribbean
  • Designed and implemented the architect for the payment gateway system in Excalibur, the digital transformation platform that used the Scaled Agile Framework (SAFe).
  • Led global development teams in successfully creating and deploying native mobile application and responsive web payment components.
  • Led global development teams in successfully creating and integrating the payment processor, AWS Cloud, and legacy system back ends.

Agile Project Manager

2016 - 2016
Elsevier
  • Led offshore development teams for the proof-of-concept Life Science Semantic Information Search Engine.
  • Defined schedule and deliverables, raised risks, and hit all deadlines.
  • Acted as scrum master for a portion of the contract and facilitated design and development meetings for teams in the US, Germany, UK, Ukraine, and India.
  • Performed all scrum master roles for a portion of the contract while also acting as development manager for the development team in India.

Director of Software Development

2012 - 2015
Constellation Software
  • Led design efforts and managed development teams modernizing legacy print and payment systems for insurance policy management systems.
  • Designed a highly scalable, highly available, Scala, microservice-based payment gateway to replace the monolithic payment system.
  • Led the development teams in successfully building and deploying the new payment gateway.
  • Led development teams in rebuilding the payment settlement system, so issues with unbalanced payments were resolved accurately and automatically.
  • Performed all scrum master roles for the development teams.

Project Manager

2004 - 2012
Constellation Software
  • Led multiple development teams creating and supporting web-based insurance policy management systems.
  • Led the change to Agile and Scrum methodologies which greatly improved the quality of software delivered.
  • Wrote and tested code for new features and bug fixes.
  • Designed, built, and tested SQL database tables and structures.

Vice President of Corporate Development

1998 - 2003
HomeNet Communications
  • Performed all CFO duties for a rapidly growing, local, Internet service provider which offered dial-up and dedicated Internet access and hosting services.
  • Led the sale of HomeNet, prior to the dotcom collapse of 2000.
  • Managed all corporate accounts and built webpages for several corporate customers.
  • Conducted technical and cost-benefits analyses (after the sale,) for the acquisition of other ISPs and CLECs, resulting in several additional acquisitions.

Systems Engineer

1986 - 1998
US Air Force
  • Led engineering maintenance and repair projects for tactical missile systems.
  • Led and supported life cycle systems engineering activities supporting tactical missile systems for nine foreign militaries for a period of three years.
  • Acted as engineering manager for a team of 35 for a period of one year.
  • Managed multi-million dollar budgets and wrote dozens of statements of work.
  • Provided engineering support on multi-million dollar contracts, including acceptance testing.
  • Held a secret security clearance and was granted top secret clearance on as-needed, interim bases.

Payment Gateway for Royal Caribbean

Led the design and deployment of the new payment gateway.

On Royal Caribbean’s digital transformation platform, Excalibur, which used the Scaled Agile Framework to scale to a team of more than 1,000, I led the redesign of the payment gateway system. My team successfully created and deployed native apps and responsive web UIs and built integrated back ends with payment processors, AWS cloud services and the legacy systems.

Process Improvements at H-E-B

Implemented Scaled Agile Framework (SAFe) methodologies resulting in many improved efficiencies.

Replaced a “Water-Scrum-Fall” management approach with Scaled Agile Framework (SAFe) methodologies at H-E-B Grocery Company, which resulted in much lower bug rates, increased team velocities, decreased time spent in meetings, and the delivery of higher quality software by agreed upon deadlines.

Technical Project Manager and Scrum Master at Elsevier

Managed offshore development teams and performed scrum master duties for the proof-of-concept Life Science Semantic Information Search Engine.

Provided technical and project leadership to offshore development teams while ensuring coding standards and project deadlines were met. As scrum master, led teams in New York, London, Frankfurt, Kiev, and New Delhi in making sure the project stayed on track, roadblocks were quickly addressed, and all teams had timely, up-to-date information.
1996 - 1997

Master's Degree in Engineering Management

Mercer University - Macon, Georgia, USA

1981 - 1985

Bachelor's Degree in Electrical Engineering

Georgia Institute of Technology - Atlanta, Georgia, USA

SEPTEMBER 2013 - PRESENT

InfoSec & Risk Management

Coursera

Tools

Git, Sketch, Jira, Confluence, Slack, G Suite, SourceTree, Draw.io, Asana, GitHub, Trello, IntelliJ IDEA, SQL

Industry Expertise

Insurance

Paradigms

Agile Project Management, Agile, Scrum, Implementation Project Management, UX Design, Requirements Analysis

Platforms

Amazon Web Services (AWS), iOS, Android

Other

Engineering, Engineering Management, Technical Project Management, Payment Gateways, Project Management, PCI Compliance, Websites, Software Project Management, Requirements & Specifications, Technical Leadership, Software Implementation, Program Management, Project Planning, Agile Coaching, Web Development, Feature Prioritization, Project Scoping, Scaled Agile Framework (SAFe), Scrum Master, GitFlow, Software Design, APIs, Systems Engineering, Cloud Architecture, Business Analysis, Project Rescue, Estimation & Planning, SaaS, eCommerce, Product Ownership, Data Privacy, Regulatory Compliance, Data Strategy, Negotiation, Financials, JavaScript, Scala, Adobe ColdFusion, CFO, Account Management, Access Control, Security, Vue, Python 3, IT Project Management, Hardware, Web Applications

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