Guilherme Viana Carvalho Amorim
Verified Expert in Project Management
Project Manager
Belo Horizonte - State of Minas Gerais, Brazil
Toptal member since April 15, 2022
Guilherme has 15 years of experience with software development projects. Graduated in computer science with an MBA in project management, he decided to focus his career on leading Agile projects and teams. Guilherme has worked in different roles in his career, including infrastructure administrator, DBA, scrum master, squad leader, and project manager for regional and global projects, on different segments like public security, infrastructure, civil construction, media, and logistics.
Project Highlights
Expertise
- Agile Project Management
- Coaching
- Jira
- Kanban
- Leadership
- People Development
- Project Management
- Scrum
Work Experience
Scrum Master| Squad Leader | Project Manager
Ci&T
- Led a back-end team, maintaining client relationships and earning recognition for exceptional satisfaction. Participated in in-person PI Planning in the USA to define the backlog, negotiate dependencies, and manage risks.
- Managed the back-end and mobile teams as part of a global product as the project manager in an international contract. Handled client expectations, backlog, roadmap, risks, and alignments and coached team members.
- Redesigned the hiring process, which reduced rework, manual work, and the hiring lead time, helping with the strategic growth plan. As the squad leader of a people squad, I managed interactions with senior managers and executives.
- Received the corporate award of Culture Guardian due to my engagement with diversity and inclusion activities.
- Received the corporate award of Mission Accomplished due to my work with the wellness team in developing a corporate program related to creating a better workplace for all people from the contract.
- Created a model for team diagnosis through 1-on-1 meetings and results consolidation, working together with HR Business Partners and Executives.
- Built the communication area on a business unit with the communication designer I proposed to hire, increasing the quality of internal and external communications with support and definitions.
- Led a full-stack team working on redesigning a global eCommerce platform, being responsible for creating the business case that would allow the rollout to over 40 countries, working with the client's director.
Scrum Master
DTI Digital
- Worked for VLi Logistica, managing a team to deliver the Intelligence Center project, a data visualization system using PowerBI, SSIS, and Scrum. Leveraged stakeholders' expectations and negotiated scopes with an MVP approach and high autonomy.
- Managed the team at MRV Engenharia to develop a mobile app using Scrum, handling client expectations with autonomy and helping to define processes for clients affecting other groups and companies. Used ADO for visual management of team's activities.
- Created the leadership guild and the mentoring program pilot for DTI Digital to increase knowledge sharing in the company and speed up careers.
System Analyst
Prodemge
- Planned the migration of infrastructure and services to the Prodemge data center of a mission-critical environment. All scheduled maintenance shutdowns were performed within the expected windows, increasing customer satisfaction.
- Managed a mission-critical operating environment with high availability requirements for hosting high operational impact applications for Minas Gerais Social Defense Institutions, including the military police, civil police, and fire department.
- Resolved any problem in the operational environment, aiming to reestablish the services in the shortest time possible by acting on duty. The number of incidents reduced significantly due to root cause analysis.
System Analyst
Fundação de Desenvolvimento da Pesquisa - FUNDEP
- Administrated a mission-critical network with high availability requirements for hosting high operational impact applications for Minas Gerais Social Defense Institutions, including the military police, civil police, and fire department.
- Implemented the ITIL framework, identifying improvement points to increase staff productivity and system availability.
- Executed scripts to automate the deploys on several servers while reducing downtime on system maintenances and implementing automated backup management to allow faster recovery on deploy issues.
Project History
Project Management Institute | Minas Gerais Chapter (PMI-MG) 13th Project Management Congress
Led a team of 30 volunteers, achieving high customer satisfaction and a financial result of 113% above target.
The main event of the year was the 13t Project Management Congress, with a team of 30 volunteers. I led the team to achieve all planned scope, innovating on sponsorship attraction, allowing to include several extra items on the project, and achieving a financial result of 113% above the initial target.
Intelligence Center | Data Visualization
Launched and managed the intelligence center for VLi Logística, leading an Agile team on a data visualization project using PowerBI to provide strategic information for decision making.
I was the scrum master of this team, working on team building and coaching the development team with one-on-one meetings, managing customer expectations, negotiating scope changes, and working on an MVP approach since we had a hard deadline for the first release and we could increment the product with more information afterward.
MRV Obras
Led the mobile development team that delivered several improvements on the MRV Obras application for MRV engineering in the construction sector.
I led the team that did several enhancements to the application, considering usability and performance. The team focused on customer expectations, managing the requirements of directors and end-users, and focusing on the prioritization of features.
My main activities were leading a Scrum team, demonstrating value for the customer, working on the definition and analysis of the project's OKRs with the customer's board of directors, negotiating and implementing delivery processes with other teams, including from other companies, and coaching developers.
Scrum Master | Back-end Team | Media Industry
Scrum master on an international project for the largest media company in the USA, leading a back-end team to develop a proxy used by several other projects, managing dependencies and risks, and coaching the development team.
We used Scrum on this project with short sprints to allow prioritization of sprint backlogs to accomplish other teams' dependencies more dynamically. I conducted scrum of scrum meetings to allow risks and requirements and tracked dependencies for the next quarter on a big room planning onsite.
This team got a corporate award of Customer Satisfaction due to feedback received from the customer's tech lead, and I was also awarded Human First due to my people-first focus.
ABInBev | Mobile and Back-end Teams on A Global Platform
As a project manager, I led back-end and mobile teams that developed several features for a global product in over 15 countries, leading to high customer satisfaction.
I led two teams that worked on the back-end and mobile development, delivering new features and enhancements on a global application available in over 15 countries.
I understood the requirements of the client, prioritized and aligned the roadmap, coached developers, aligned dependencies and risks with other teams of the value stream on the scrum of scrum meetings, ensured delivery requirements, led high customer satisfaction, and put the teams as a reference on the value streams.
Education
Master of Business Administration (MBA) in Project Management
Ibmec BH - Belo Horizonte, MG, Brazil
Bachelor's Degree in Computer Science
Federal University of Minas Gerais - Belo Horizonte, MG, Brazil
Certifications
PMI Agile Certified Practitioner (PMI-ACP)
PMI
Kanban Management Professional (KMP)
Kanban University
Professional and Self Coach
Brazilian Coaching Institute (IBC)
Certified Professional Agile Coach
Agile Institute Brazil
Management 3.0 Facilitator
Management 3.0
Professional Scrum Master Level I (PSM I)
Scrum.org
Project Management Professional (PMP)
PMI
ITIL Foundation Certification
Exin
LPIC-I
Linux Professional Institute
Skills
Tools
Slack, Jira, Google Docs, Confluence, Atlassian Suite, VMware, Jenkins, Microsoft Project, Trello, Big Room Planning
Paradigms
Agile, Agile Project Management, Scrum, Azure DevOps, Kanban, Lean, Requirements Analysis, PMBOK, XP, Lean Project Management
Platforms
Linux, Oracle Database
Other
Project Management, Risk Management, Coaching, Leadership, People Development, Scrum Master, People Management, Staffing, Google Drive, Jira Administration, Certified Project Manager, Team Management, Team Building, Team Leadership, Agile Coaching, Cost Management, PMI, IT Infrastructure, Scripting, Bash Script, IT Deployments, Management 3.0, Negotiation, Scrum of Scrums, Feature Roadmaps, Stakeholder Management, Mobile App Development, Project Planning, Project Timelines, Feature Backlog Prioritization, PI Planning, Budget Management, Project Coordination, Troubleshooting, Software Development, Algorithms, Resource Management, ITIL V3 Foundation Certified, MySQL, Cloud, Virtualization, Clustering, Volunteering, Budgeting, Minimum Viable Product (MVP), Mobile, Process Flows, Back-end, Mobile Applications, Discovery Workshops, Best Practices, Process Optimization, Technical Project Management, Atlassian Plugins
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