J. Chad McCully

J. Chad McCully

Leander, TX, United States
Member since November 6, 2019
Chad is a seasoned and certified IT professional with a successful career in meeting business goals with well-designed IT solutions in a wide range of environments and technologies. He has a proven track record of performance in the analysis, design, configuration, testing, and maintenance of IT systems to ensure optimal operational performance and a proven record of success—reducing downtime, saving costs, and improving customer satisfaction.
J. is now available for hire
Project Highlights
Expertise
  • Agile Project Management
  • Banking & Finance
  • Google Docs
  • Google Sheets
  • IT Projects
  • Jira
  • Project Management
  • Scrum
Education
Select Certifications
Employment
  • Senior Project Manager
    2017 - PRESENT
    nClouds, Inc.
    • Served as a project manager, scrum master, and customer success manager.
    • Managed multiple (more than six) client engagement projects in parallel.
    • Implemented and taught standardized project manager and scrum master methodologies across multiple teams.
    • Helped define and implement client support system standardization for on-call teams.
    • Implemented numerous operational reporting tools and processes to support ongoing team improvements.
    • Used Jira, Confluence, Airtable, Slack, Google Docs, and similar tools to manage the project flow, status, and reporting.
  • Senior Scrum Master
    2017 - 2017
    Judge Group
    • Served as a senior contract scrum master for a financial services company.
    • Provided infrastructure project management support for a key internal API gateway integration project.
    • Supported internal and external project coordination to enable the implementation of a customized OTS purchased solution.
  • Manager Consultant
    2014 - 2017
    Sogeti
    • Acted as scrum master and project manager for an eCommerce development team.
    • Worked collaboratively with the UI design team for mobile and desktop application design requirements.
    • Documented test environment preparation guides for the audit system.
    • Supported the agile team though multiple responsive design project releases.
    • Performed backlog grooming and refinement for agile project teams and UAT coordination to ensure acceptance of system changes.
    • Managed project requirements, progress, and status using Microsoft Office Suite, MS Project, and TFS.
  • Business Analyst | Project Manager
    2014 - 2014
    Hewlett-Packard
    • Drove solution identification, feasibility analysis, and implementation recommendations for business-level improvements and assisted with prioritization of resulting projects.
    • Performed backlog grooming and refinement for agile project teams.
    • Developed test cases and provided product management support.
    • Established the initial non-functional requirements approach for an agile project team in the company's eCommerce site redesign.
  • Technical Lead | Scrum Master
    2012 - 2013
    Capital One
    • Captured, refined, and helped prioritize user stories for multiple highly customized COTS products for fraud detection and OFAC list use.
    • Implemented IT standards across all platforms and environments and drove local performance review efforts.
    • Facilitated agile sprint ceremonies, including standups, sprint planning, retrospectives, and demos.
    • Successfully implemented the agile development methodology across the team supporting fraud detection.
    • Drove backlog implementation and grooming across multiple applications, ensuring proper and sustainable maintenance and growth of functionality supporting fraud detection.
  • Process Manager
    2012 - 2012
    Atlantic Resource Group
    • Created, documented, and integrated improved the IT project onboarding process for the enterprise IT division.
    • Established an improved process to onboard IT projects into enterprise development groups.
  • Project Manager | Scrum Master
    2011 - 2012
    UDig Technologies
    • Served as a project manager, scrum master, and scrum master trainer.
    • Supported the product owner to establish the project map, release plan, and product upgrades as well as reviewing processes to ensure all scrum practices were being followed.
    • Trained and supervised two additional agile project teams on the agile methodology.
    • Successfully implemented a custom internal SharePoint site.
    • Identified and helped implement testing processes and tools into team methodologies.
  • Senior Consultant
    2010 - 2011
    Amentra
    • Served as the project manager for a multimillion-dollar rewards tracking software integration across multiple platforms.
    • Managed project schedule, communications, requirements, scope, quality, and risks.
    • Performed test case reviews and coordinated UAT to ensure acceptance of system changes.
    • Led the successful delivery of two major phases of the rewards-tracking software upgrades for a major healthcare company.
  • Senior Business Systems Analyst
    2008 - 2010
    Code X
    • Drove decisionmaking and requirement definition for application development, ensuring that business needs were being met.
    • Built a top-performing team to ensure successful implementation of business requirements, and collaborated with IT and business partners to resolve issues.
    • Performed backlog refinement, UAT coordination, agile story enhancements, and process improvements.
    • Coordinated test planning, test case development, and release planning for product development.
    • Implemented an upgraded eCommerce store with improved customer experience.
    • Supported internal projects for hardware migrations, upgrades, and user-base migrations.
Project History
  • eCommerce Site Localization Effort
    Implemented the first of the eCommerce checkout site localization expansion, starting with the Americas and EU.

    This major eCommerce retail site had a global footprint, but did not have an integrated localization component—each region and language was specifically delivered via hard-coded content.

    This project's goal was to upgrade the checkout experience to first enable localization using content delivery networks and then to implement (and enable) each subsequent language and country.

  • Internal System and Tools Consolidation Effort
    Managed the migration of 104 application builds for internal operations management into a standardized and supportable team.

    Within a major financial services company, I was responsible for the consolidation of 104 disparate applications into a standard level of documentation, security, technology stack, and support management approach.

    This set of systems was then managed by me and my team over a 1.5-year period over which we reduced problem tickets from 1,270/year to under 300/year.

Education
  • Bachelor's degree in Commerce
    1997 - 1999
    University of Virginia - Charlottesville, VA, USA
Certifications
  • Certified Scrum Master
    MAY 2019 - MAY 2021
    Scrum Alliance

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