Jim Lewis, Project Manager in Canberra, Australia
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Jim Lewis

Verified Expert  in Project Management

Project Manager

Location
Canberra, Australia
Toptal Member Since
August 17, 2022

Jim is a project manager with extensive experience delivering large programs in the Canberra area. He managed the Trove modernization project for the National Library of Australia and the serious incident response scheme on behalf of the Australian Department of Health. Jim holds a master's degree in project management and specializes in ITIL, PMI, PRINCE2, and Agile DevOps delivery management methodologies.

Project Highlights

Indigo Program
Helped improve the enterprise service management for the Australian Electoral Commission.
Serious Incident Response Scheme (SIRS)
Managed the delivery of an enterprise-level incident management scheme for the Australian Department of Health.
Building Management System Delivery
Delivered a building management system for the University of Canberra, including running the tendering process, down-selecting the preferred vendor, and then working with them to implement the required system.

Expertise

Work Experience

Agile Project Manager

2021 - PRESENT
Australian Electroal Commission
  • Delivered enterprise service, business process management, and supply chain improvements to the Australian Electoral Commission. This included implementing a ServiceNow ERP capability and integration with a SAP supply chain module.
  • Set up delivery approaches and managed a team of business analysts, solution architects, and development staff.
  • Managed key delivery vendor partners and performed their contract management.

Technical Project Manager

2021 - 2022
Commonwealth Science and Industry Organistion
  • Joined a team to develop enterprise service management and delivery using a ServiceNow Platform to implement safety management reporting, incident management reporting, and enterprise service delivery.
  • Implemented ServiceNow HR modules and other supporting modules to enable the whole organization's safety management reporting.
  • Integrated SNOW with Mulesoft to ensure that HR requirements were also consumed.

Project Manager

2020 - 2022
Snowy Hydro
  • Joined the team as a senior project manager to develop a value chain to manage utility energy tracking.
  • Set up workflows to track how energy was generated, consumed, and billed for Snow Hydro's Red Energy subsidiary.
  • Configured ServiceNow to ensure that enterprise-level billing could be updated and integrated with other billing components within the organization.

Agile Project Manager

2019 - 2020
National Library of Australia
  • Joined the team as an Agile project manager overseeing the Trove modernization project, which included the creation of the project's backlog and the integration of digital and physical media with the Library's catalogs and collections.
  • Set up delivery workflow processes, including CI/CD pipeline and supporting delivery approaches.
  • Ensured the delivery of the minimum viable product and other significant improvements to the project.

Senior Project Manager

2013 - 2016
Australian National University
  • Delivered detailed business requirements, solution designs, and tender documentation to support the implementation of a University-wide building management system.
  • Ran the tender process and down-selected the preferred vendor for this work.
  • Managed the vendor to deliver a pilot and then a full rollout of the required building management system.

Project Manager

2013 - 2015
Australian Department of Health
  • Joined the team as a project manager and delivered high-level and detailed business requirements.
  • Ensured the delivery of business architecture products for the programme.
  • Managed a team of UI/UX experts, testers, business analysts, and coordination staff to achieve required outcomes.

Trove Redesign Project

Redesigned Trove, the flagship product for the National Library of Australia.

I managed a team of over 20 elements, including business analysts, solution architects, delivery staff, and product owners, to deliver the Trove redesign project.

The project targeted the delivery of back-end search capabilities, front-end UI/UX design, and associated branding. It also included the delivery of improved ways of working for the Library.

Indigo Program

Helped improve the enterprise service management for the Australian Electoral Commission.

I managed a team of over 40 elements, including business analysts, solution architects, and service delivery staff, to uplift the commission's capabilities as part of a program of over 190. The team worked with several key vendors to achieve the required outcomes, including significantly reducing the amount of time in project discovery, product design, and delivery.

Serious Incident Response Scheme (SIRS)

Managed the delivery of an enterprise-level incident management scheme for the Australian Department of Health.

As a senior project manager, I managed a multi-disciplinary team on behalf of the Australian Department of Health. I led co-design sessions, created user stories with my team, and worked closely with the delivery staff to achieve their execution. The project went live successfully with a minimum viable product and was subsequently iterated to improve features.

Building Management System Delivery

Delivered a building management system for the University of Canberra, including running the tendering process, down-selecting the preferred vendor, and then working with them to implement the required system.

Managed several vendors and internal staff within the University of Canberra and the Australian National University to implement building management systems and supporting infrastructure to improve the overall building delivery management for the Universities.
2017 - 2020

Master's Degree in Project Management

University of New South Wales - Canberra, Australia

2000 - 2003

Bachelor's Degree in Philosophy

Australian National University - Canberra, Australia

JULY 2022 - PRESENT

DevOps Foundation

DevOps Foundation

JUNE 2019 - PRESENT

Certified Scrum Master

Scrum Alliance

MAY 2016 - PRESENT

ITIL Foundation Certification

ITIL

JUNE 2011 - PRESENT

PRINCE2 Practitioner Certification

Codarra

Tools

Jira, Zoom, Slack, Asana

Platforms

Amazon Web Services (AWS), Oracle

Paradigms

Agile Project Management, Scrum, Agile, Azure DevOps, Change Management, Requirements Analysis

Industry Expertise

Healthcare, Supply Chain Management (SCM)

Other

Project Management, Agile DevOps, Program Management, Scrum Master, Agile Coaching, Scrum Coaching, Workshops, Training, Certified ScrumMaster (CSM), Project Management Professional (PMP), Technical Project Management, Project Planning, Service Delivery Project Management, IT Service Delivery, IT Project Management, Project Scheduling, Stakeholder Management, Requirements & Specifications, Team Management, Process Improvement, Project Reporting, Business Delivery Management, Communication Strategy, Operations, Discovery Workshops, Discovery Management, Project Timelines, Digital Platform Development, Product Management, Training & Training Content Development, Consulting, Small Business, Scaled Agile Framework (SAFe), Remote Team Leadership, People Management, Social Media, Project Portfolio Management (PPM), Digital Marketing Strategy, Content Creation, Hybrid Project Management, Waterfall Methodology, ERP Implementation, Discovery, Philosophy, Business Analysis, Digital Asset Management, SAP Supply Chain Management (SCM), SAP, Supply Chain, Operational Streamlining, eCommerce, Healthcare Services, Consumer Applications, Mobile Applications, Data Analytics, ITIL V3 Foundation Certified, Solution Architecture, Continuous Improvement, Fintech, ServiceNow, Value Analysis, Project Delivery, Accounts Receivable, Accounts Payable

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