Jasim Hamid Malik
Verified Expert in Project Management
Project Manager
Dubai, United Arab Emirates
Toptal member since December 29, 2021
Jasim is a user-centric product and project manager with 8+ years of experience leading the end-to-end agile delivery of B2B and B2C applications. He has worked across the enterprise, healthcare, education, and eCommerce sectors in the UAE, India, and the US. With an MBA and certifications in CSPO and PMI-ACP under his belt, Jasim is keen on deeply analyzing problems and comprehensively addressing them by building solutions that drive user delight and business growth.
Project Highlights
Expertise
- Agile Project Management
- Digital Product Management
- Feature Prioritization
- Product Management
- Product Owner
- Product Roadmaps
- Scrum Master
- Software Development
Work Experience
Product Manager
Dubai Holding
- Sperheaded the redesign and rebuilding of an omnichannel customer-facing application for DHRE, one of the leading real estate companies in the UAE.
- Led the company's customer-facing websites, driving sales and business growth.
- Increased my product portfolio from one to four products that I led across the board, over the last two years.
Associate Product Manager and Scrum Master
Labaiik
- Achieved 10000+ users, launched three business verticals, and onboarded 300 merchant partners during the six months of the project beta launch.
- Built the vision, mission, and product roadmaps for the upcoming quarters in collaboration with engineering and business stakeholders. I also managed the execution of the roadmap deliverables.
- Owned the end-to-end product development process from ideation to delivery. Managed the team to drive high-velocity and high-quality product development.
- Managed the product lifecycle, including strategic planning, OKRs setting, scrum delivery—planning, backlog management, daily scrum meetings, reviews and retrospectives—and agile iterations.
- Led the cross-functional collaboration between the engineer, designer, and business teams, sharing knowledge on product developments and issues to identify and implement effective solutions.
- Set the proper KPIs and data insights for the product, identified missing metrics, and suggested enhancements to track growth more efficiently.
Co-founder and Project Manager
AlgoSpark
- Founded the startup and led the business development achieving a $70,000 revenue in eight months.
- Built the team from scratch and delivered four MVPs for clients in India, the US, and the UAE.
- Led the overall strategy and vision, developing baseline KPIs and SLAs to ensure compliance with an agreed level of project delivery and service quality.
Programme Leader and Founding Team Member
Naropa Fellowship
- Led the project from the curriculum design to the establishment of global faculty partnerships and set up the first high-speed internet in one of the world's remotest regions. Built a greenfield entrepreneurship program in the Himalayas.
- Handled national and international outreach across India and seven other countries.
- Assisted in the program delivery in partnership with a top-notch faculty from the Ivy League schools.
Lean Digital Transformation Assistant Manager
Genpact
- Won the silver award for leading the end-to-end delivery of a knowledge management platform used by 100,000 users globally.
- Designed and piloted a Power BI-based compliance dashboard POV with real-time operational metrics and role-based access for the chief experience officer (CXO).
- Worked with the former Genpact's CEO to partner with the Indian government within the scope of the NITI Aayog project. The work focused on re-engineer critical government processes for improving essential citizen services.
- Mentored two Green Belt projects focused on digital transformation.
Technology Intern
Evalueserve
- Created a comprehensive landscape of the competitor technology offering to support the CXOs assessing and building their pricing strategies.
- Led the internal audit of the organization's technology offering to build a revenue model for such tech products.
- Built a detailed quarterly implementation plan to drive revenue.
Project History
Labaiik eCommerce Aggregator App
Built and led the end-to-end agile delivery of an eCommerce platform from scratch.
Knowledge Management Platform with 100,000 Users
Led the end-to-end development and global deployment of a knowledge collaboration platform used by 100,000 users globally.
• Deploying a SharePoint-based knowledge platform
• Designing the creation-to-curation knowledge base, Search to Insight framework, and role-based access management architecture for subsites across the Americas, EU, MENA, and Asia
• Preparing requests for information and requests for proposals, proposals, and dashboards to garner leadership sign-offs
• Working with users across geographies to create the custom front end for diverse team needs
• Engaging with users across geographies and business verticals to gather inputs and test UI/UX changes
• Working with Microsoft for the platform deployment, including use cases, beta site launch, user acceptance testing, and feedback
MVP for Medical App
Led the MVP development of a medical app from feature identification to its launch within seven weeks.
End-to-end Delivery of the Meraas.com Website
http://www.meraas.comManaged the end-to-end delivery of Meraas.com, the flagship digital platform for Meraas, a key brand under Dubai Holding Real Estate—the master developer behind iconic destinations such as Palm Jumeirah and Burj Al Arab.
Education
Postgraduate Diploma in Liberal Studies
Ashoka University - Haryana, India
Master's Degree in Business Administration (MBA)
University of Kashmir - Srinagar, India
Bachelor's Degree in Business Administration
University of Kashmir - Srinagar, India
Certifications
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute (PMI)
Product Analytics Micro-Certification (PAC)
Product School and Mixpanel
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Enterprise Design Thinking Practitioner
IBM
Google Analytics Certification
Lean Six Sigma Black Belt Training
Genpact
Skills
Tools
Asana, Jira, Confluence, Figma, Sentry, Google Analytics, Zoom, Adobe Experience Design (XD), Slack, GitHub, GitLab, Postman, Trello, Miro
Paradigms
B2C, Requirements Analysis, Kanban, Agile Leadership, Agile Project Management, Human-centered Design (HCD), Design Thinking, User Acceptance Testing (UAT), Scrum, Agile
Platforms
WordPress, Mixpanel, SharePoint, Amazon Web Services (AWS), Vercel
Industry Expertise
Lean Six Sigma
Other
Product Owner, Feature Prioritization, Feature Backlog Prioritization, Backlog Grooming, Scrum Product Owner, Agile Sprints, Sprint Planning, Sprint Ceremonies, DMAIC, Backlog Management, Digital Product Management, Digital Innovation, IT Product Management, Digital Project Management, IT Project Management, Project Leadership, Software Development, Certified Scrum Product Owner (CSPO), Product Management, Workshop Facilitation, Project Coordination, Software as a Service (SaaS), Task Management, Agile Coaching, Ticketing, Technical Project Management, Mobile App Development, Certified Project Manager, Customer Success, Product Management, Cross-functional Collaboration, Technical Product Management, Agile Product Management, General Management, Growth Strategy, Product Roadmaps, Feature Planning, Scrum Master, User Journey Maps, Project Management, Content Management Systems (CMS), Software Project Management, Product Development, Cross-functional Team Leadership, Cross-functional Collaboration, Entrepreneurial Finance, Scrumban, Design Sprints, Sprint Retrospectives, New Products, Product Research, Product Vision, Marketing, Information Science, Databases, IT Projects, Stakeholder Engagement, Project Design, Webex, Market Research, Stakeholder Interviews, Client Success, User Flows, Knowledge Management, Process Design, Process Flows, Outreach, Culture Management, Startup Consulting, Curriculum Design, Stakeholder Management, Infrastructure, Education, Online Course Design, Partnerships, Notion, Discord, Business to Business (B2B), Product Discovery, Budgeting, Team Management, Product Demonstrations, Research, Microsoft Teams, Product Delivery, Product Design, User Needs, Customer Journeys, Cataloging, Sales Operations, Feature Roadmaps, User Interface (UI), User Experience (UX), Automation, User Stories, Reporting, Virtual Reality (VR), Augmented Reality (AR), Business Analysis, Operational Workflow, Technical Product Management, Airtable, Product Strategy
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