Jonathan Portillo Merlos

As the scrum master, I took charge of planning sprints and leading ceremonies. I monitored risks and contingency strategies and implemented a development lifecycle structure for the project, to be used for later implementation across the company.

As the back-end developer, I created new features and fixed bugs for multi-platform applications. I also reviewed code from peers, submitted feedback, and researched the best practices for online financial transactions.

As the project manager, I structured a program management framework for team integration and handled contracts and change orders. I also monitored risks and contingency strategies and developed the lifecycle structure for the project.

As the back-end developer, I built new features and fixed bugs for Slack integration. I also implemented internet of things features to connect to the bot, reviewed code from peers, and submitted feedback.

As the project manager, I coached Scrum principles to stakeholders. I also monitored risks and contingency strategies and led exploration and discovery sessions to develop the product and define the strategy.

As the project manager, I took charge of planning sprints and leading ceremonies. I also implemented the development lifecycle structure for its integration with other software products in the company portfolio.

As the operations manager consultant, I restructured processes to implement Scrum and prepared executive summaries of accomplishments through metrics. I also represented the company in funding table rounds and defined and executed a release management plan.

As the project manager, I monitored risks and contingency strategies. I also offered business insights for the correct implementation of Agile and supported the first-rate service delivery to this agency.

As the project manager, I explored different alternatives for the right implementation of a recommendation model using different prototypes and fail-fast proof of concepts. I also implemented OKRs and a research-like approach to projects.

I managed and supported a small team of engineers, designers, a product owner, and an agile facilitator to create a plan to re-design and launch the new, improved version of their main product. This included roadmap creation, agile delivery implementation, and release management best practices.

As a project manager, I helped create a roadmap for the execution of the different phases and deliverables of the project. I also coordinated activities and facilitated Agile efforts between the engineering team and SMEs.

Expand the agent ecosystem to support multi-channel communication beyond WhatsApp. The objective was to design a scalable product architecture that enables real estate agents to access real-time information through their primary messaging platforms.

Developed a phased product plan and proposed a scalable, API-first, channel-agnostic architecture. The design centered on a unified orchestration layer to standardize integrations, manage message routing, and ensure consistent real-time data delivery across channels.

Accelerated multi-channel expansion, reduced technical complexity, and enabled agents to access critical information seamlessly through their existing workflows.