Lalig Musserian
Verified Expert in Project Management
Project Manager
Belmont, MA, United States
Toptal member since September 22, 2020
Lalig is PMP, SAFe, Scrum, and product owner certified, excels at Agile transformations in healthcare, and has led complex tech and business projects. She was a certified system architect (CSA) and certified direct capture of objectives architect (CDA) for Pegasystems and taught as an adjunct professor at Boston College, teaching Agile methodologies and applied software courses. Lalig is also the former president and EVP-PMI of MassBay and has held leadership positions in several nonprofits.
Project Highlights
Expertise
- Certified Scrum Product Owner (CSPO)
- Healthcare
- IT Projects
- Jira
- PSM-1
- Scrum Master
- TFS
- Trello
Work Experience
Principal
Musserian Consulting Group
- Led the Agile transformation in healthcare and created five Scrum and two component teams with onshore and offshore development teams.
- Led the training and PSM 1 and PSPO certification of seven Scrum teams.
- Created Agile metrics and KPIs to track overall progress, velocity, and other metrics.
- Created governance and methodology frameworks for the different stakeholders of each Scrum team.
Senior Manager of Governance and Methodology
Pegasystems
- Developed a minimum lovable product (MLP) course for Pega Academy.
- Partnered with Mastercard to develop and present the “Mind the Gap & Go Agile” at PegaWorld 2017 in Las Vegas.
- Developed governance and methodology frameworks for delivering Pega projects.
- Developed Pega's overall project management methodology and pocket guide.
- Developed and delivered multiple global partners' and internal-facing webinars and other training to support Pega clients and Pega teams on key topics such as Scrum, change management, risk management, and project rapid delivery.
- Created design and content for the project office portal (intranet site) for Pega.
- Presented the rapid delivery concept at the Pega Sales Kickoff in January 2017 in Orlando, Florida.
Associate Principal Consultant
Magenic Technologies
- Delivered a more than $2-million SharePoint online and Azure-hosted intranet and extranet projects with a team of more than 40 for the largest Massachusetts employer.
- Managed development, maintenance, and support projects for mobile application development for Android and iOS for a $1-billion insurance client in Rhode Island.
- Managed a more than $2-milllion project for a global company based in Wellesley, Massachusetts.
- Led a $1-million project for a NY-based global company.
- Managed a mobile application project for a large clinical outcomes assessment company.
- Traveled to Paris, France, to run an envisioning/technology solution design to replace legacy systems and automation for a global biomedical company based in Cambridge, Massachusetts.
Senior IT Program Manager—Project Management Office
Novell
- Led multi-geographic teams on several concurrent application health and web application development projects, including a Novell Partners SAP project.
- Developed a risk management “Project Checkpoint” methodology to enable portfolio risk management.
- Managed the overall SAP implementation QA defect and bug-triage daily meetings.
- Created various metrics for defect tracking and quality assurance.
Project History
$2 Million SharePoint Online and Azure-hosted SharePoint Project
Delivered a $2-million SharePoint online and Azure-hosted intranet and extranet projects with a team of 40+ for largest Massachusetts employer.
PI Project
https://www.predictiveindex.com/Managed a more than $2-million project for a global talent optimization company based in Massachusetts.
Insurance Mobile Application Project
Managed the development, maintenance, and support projects for bill payments on mobile devices on Android and iOS for a $1-billion insurance client in Rhode Island.
Education
Bachelor of Arts Degree in Economics, French, and German
University of Massachusetts - Boston, MA, United States
Certifications
Certified Scrum Professional
Scrum.org
Certified Scrum Product Owner
Scrum Alliance
Certified Scrum Professional
Scrum Alliance
Licensed Real Estate Agent
Commonwealth of Massachusetts, Division of Professional Licensure
Skills
Tools
Trello, TFS, Jira, Confluence
Paradigms
Agile Delivery, Agile Product Management, Requirements Analysis, Agile Project Management, Agile Leadership, Key Performance Metrics, Scrum, Agile
Industry Expertise
Healthcare, Real Estate, Residential Real Estate, Commercial Real Estate
Other
IT Projects, PSM-1, Certified Scrum Product Owner (CSPO), Scrum Master, Agile Coaching, Agile Practices, Project Discovery, Communication, Team Leadership, Thought Leadership, Stakeholder Management, Discovery Workshops, Professional Scrum Product Owner (PSPO), Product Delivery, IT Project Management, Leadership Strategy, Economics, French-English Translation, Key Performance Indicators (KPIs), German-French Translation, Econometrics, Scrum Coaching, Budget Management, Project Tracking, Metrics, Web UI, Cisco Webex Meetings Server, Governance, Microsoft, SAP, Project Management
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