Louis-Philippe Bouchard
Verified Expert in Project Management
Project Manager
Montreal, QC, Canada
Toptal member since August 26, 2021
Louis-Philippe is an IT professional with several years of experience scaling agility within large enterprise departments, primarily in the telecom and insurance industries. He's the go-to person to adapt tools (often Atlassian) and processes to improve workflow. Where Louis-Philippe really shines is advising how to best define a product backlog and slice features to achieve business value early and often and in standardizing processes across teams without compromising agility.
Project Highlights
Expertise
- Agile Coaching
- Agile Project Management
- IT Project Management
- Jira
- Release Train Engineer (RTE)
- Scrum Master
- Vendor Management
Work Experience
Project Coordinator
Teralta Hydrogen Solutions Inc. c/o Advanced Flow Systems
- Led the core team through backlog definition and prioritization.
- Defined standard operating procedures (SOPs) for business processes and employee onboarding.
- Produced weekly status reports directed to company investors.
Release Train Engineer (RTE)
iA Financial Group
- Led IT and business delivery teams for a large digital transformation initiative. Established a governance structure to identify, mitigate, and resolve major risks and issues.
- Facilitated the planning, delivery, and continuous improvement process for the implementation of a SaaS that will replace the back-office systems used in the group insurance sector.
- Guided the product management team with scope definition (product backlog). Defined the delivery plan in collaboration with the project sponsor and partners.
Scrum Master | Project Manager
iA Financial Group
- Facilitated collaboration and the continuous delivery of value and relentless improvement for a team developing a matrix that was handling insurance business rules for a major banking company’s group insurance plan.
- Aligned processes between teams within the Agile Release Train by facilitating PI planning readiness among the teams and other scrum masters. Coached the team concerning estimation and planning techniques that enable predictability.
- Streamlined the defect management process across the Agile Release Train and guided the POs and PM on feature slicing techniques to optimize value and synchronization.
Senior Project Manager — IT Delivery
Bell Canada
- Led, as a PM, the delivery of large projects with a new tech introduction, often involving many departments including the tech development, network inventory, qualification, service provisioning & activation, service assurance, and ops groups.
- Scaled, as an RTE, the agile methodology and launched the first Agile Release Train in the department. Guided the team in defining and delivering the product backlog and ensured consistency across teams—enabling predictability and accurate reporting.
- Acted as a Scrum Master and introduced the new methodology to five teams over two years which included supporting them through their learnings and helping them adopt a new mindset where we focused on delivering value to the customer, early and often.
IT Project Manager
Uni-Select
- Developed IT resources and budget plan, renewed the business partner contracts, planned department capacity (resources), and documented, mitigated and resolved project risks.
- Turned a problem into an IT project which improved the SAP configuration and integration to enhance a distribution center's employee efficiency.
- Gathered warehouse IT metrics, compared expectations, and produced summary reports to guide the prioritization in IT for the above-mentioned project.
- Developed a new process to streamline and improve the management of IT access for all employees.
Project History
SAFe Implementation — Bell Canada Service Provisioning and Activation
Led a Scaled Agile Framework implementation within a major IT delivery department—allowing us to deliver features incrementally for multiple products and projects of various business units within the company.
• Contributed to the implementation plan definition.
• Defined the program calendar.
• Supported and advised department team leaders.
• Coached product managers, product owners, and Scrum Masters.
• Participated in the definition of teams.
• Aligned existing business processes with new delivery methodology and vice versa.
Nokia 7360 Multi-service Access Platform Implementation
Acted as an IT project manager and delivered the 7360 MSAP implementation for a large telecommunication network on time, within budget, and within the full valuable scope.
I defined the project plan to maximize the value delivered through time by assisting the project sponsor, product manager, architect, and operations team lead with feature identification, roadmap definition, and MVP. I also eased communications between different parties (the network vendor, IT vendor, and internal stakeholders) by creating simple, solid, and efficient delivery processes. My final contributions included identifying, mitigating, and resolving project risks.
Jira Implementation
Implemented, as the SAFe release train engineer, Jira for a dozen development teams which included configuring workflows, permission schemes, custom fields, reports, and queries.
Education
Bachelor's Degree in Business Administration
Université de Sherbrooke - Sherbrooke, Canada
Certifications
SAFe Product Owner and SAFe Product Manager (POPM)
Scaled Agile
SAFe Release Train Engineer
Scaled Agile Framework
Leading SAFe
Scaled Agile Framework
Professional Scrum Master Level I (PSM I)
Scrum Alliance
Skills
Tools
Jira, Project Management & Work Tracking Tools, Confluence, Microsoft Excel, Google Docs, Google Sheets, Google Slides, Slack, Salesforce, Asana
Paradigms
Agile Delivery, Agile, Scrum, Agile Workflow, Planning Poker, Agile Product Management, Kanban, Agile Project Management, Azure DevOps, E2E Testing, B2B
Platforms
iObeya
Other
Scrum Master, Jira Administration, Sprint Planning, French-English Translation, Process Improvement Project Management, Scrum Coaching, Progress Reporting, Project Coordination, Project Reporting, Reporting, IT Project Management, Release Train Engineer (RTE), Agile Coaching, IT Service Delivery, Vendor Management, Budgeting, Risk Management, Jira Administrator, HP Service Manager, Agile Transformation, Workflow Optimization, Project Planning, Microsoft Office, Sprint Retrospectives, PDCA, JQL, Atlassian Plugins, Backlog Grooming, Feature Backlog Prioritization, Feature Prioritization, Roadmaps, Project Timelines, Expectations Management, Scaled Agile Framework (SAFe), Project Management, Stakeholder Management, Agile Practices, Consulting, Dashboards, Executive Presentations, Stakeholder Engagement, Requirements, Business Processes, Microsoft Teams, Finance, LeanKit, SAP, Microsoft, Feature Roadmaps, Gantt Chart, ServiceNow, Technical Project Management, Operations, Business Requirements, Technical Writing, Technical Product Management, Executive Reporting, Software Development
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