Luis Daniel Manríquez Pedraza
Verified Expert in Project Management
Project Manager
Santiago de Querétaro, Mexico
Toptal member since May 1, 2021
Luis is a senior Agile project manager focused on delivering products with high-quality standards, using techniques from Agile and structured methodologies like Scrum, Kanban, XP, PM, PSP, and TSP. He's well experienced in analysis, project estimation, and on-time project delivery. Luis has proven expertise in the early detection of risks and deviations from the plan and mitigation.
Project Highlights
Expertise
- Agile Delivery
- Agile Project Management
- Agile Transformation
- Certified ScrumMaster (CSM)
- Jira
- Process Improvement
- Project Management
- Stakeholder Management
Work Experience
Senior Technical Program Manager Lead
Mercari
- Formalized and standardized the upstream process, reducing the friction between the product and engineering organizations.
- Implemented feedback loops to integrate the vision from executives, VPs, and senior management into the product design.
- Formalized the role of TPM inside the organization, bringing a new department into existence from zero.
Senior Agile Project Manager
Broadcom
- Implemented a company-wide metric framework to showcase team, train, and business unit tendencies.
- Reduced the MTTR for customer defects by implementing process and practice improvements.
- Improved feedback loops by proposing and implementing anonymous interactive retrospectives for remote work.
- Mitigated the knowledge loss risk in senior mainframe developers by implementing a buddy system and knowledge transfer protocol.
- Increased project resource and budget usage transparency by implementing a real-time executive dashboard.
- Decreased the team change of context tax by implementing a key developer protection philosophy for support and enhancement teams.
- Proved the WIP limit importance and benefits, generated a case study, and helped replicate it for other teams.
Senior Agile Project Manager
Neoris
- Created a communication protocol to minimize the risk of miscommunication of collaborative teams located in several countries.
- Trained top and middle managers to be able to cooperate in an Agile environment.
- Improved the work process to ensure proper handling of requirements, internal defects, and customer support.
- Created a metric framework to improve the transparency and traceability of the project.
Delivery Lead | Scrum Master
Definity First
- Directed the Agile transformation of the company, replacing Waterfall practices with different Agile methodologies that fitted the different projects.
- Mapped and improved company process related to software pre-sales, development, support, and end of life, ensuring a company-wide standardization.
- Trained the top management, middle managers, and developers in the Agile process selected for the company, creating a curriculum for future hires.
- Created a metric framework to provide visibility at portfolio, project, and team levels.
Project Manager | Scrum Master
BSD Consulting
- Prepared and got approved an IT transformation plan directed to replace outdated infrastructure and systems.
- Implemented Agile practices into a non-software-related company, ensuring that operational departments could coordinate with the management directions.
- Improved communication feedback loops in the company, ensuring that the right messages were sent to the right people at the right time.
Project History
CA Workload Automation ESP Edition
https://www.broadcom.com/products/mainframe/workload-automation/esp-editionManaged support and development teams to accomplish business goals and maintain top-quality customer service.
CEMEX Go
https://www.cemexgo.com/Launched a global application that improved the ordering customer experience and facilitated back-office work.
Medical Credentialing Software Migration
Delivered the project with a tight schedule and ambitious scope, ensuring open communication with the customer and extended development team located overseas. Discovered early issues with the initial requirements that prevented several delays.
Education
Engineer's Degree in Computer Science
ITESM Queretaro - Queretaro, Mexico
Certifications
Scrum Master Certified
SCRUMstudy
Skills
Tools
Jira, Excel 365, Atlassian Suite, Confluence, Trello, Miro, Rally, Slack
Paradigms
Scrum, Kanban, Key Performance Metrics, Agile Delivery, Agile Project Management, Change Management, Test-driven Development (TDD), Agile, DevOps
Platforms
Software Design Patterns, Monday.com
Other
Project Management, Leadership, Scrumban, Process Improvement, Agile Transformation, Scrum Master, Agile Coaching, Certified ScrumMaster (CSM), Hybrid Project Management, Waterfall Methodology, Stakeholder Management, Risk Management, IT Project Management, Standardization, Program Management, Reporting, Progress Reporting, Sprint Planning, User Stories, Project Timelines, Process Improvement Project Management, Risk Analysis, Technical Project Management, Project Planning, SaaS, Large-scale Projects, Scope Management, Scrum Coaching, Software Project Management, Web & Mobile Applications, Project Tracking, Project Reporting, Feature Backlog Prioritization, Sprints, Sprint Retrospectives, Technical Requirements, Jira Administrator, Jira Administration, Software Design, Software Development, Scaled Agile Framework (SAFe), Product Delivery, Training, Business Analysis, IT Program Management, PMO Development, Processing, Technical Program Management, Dashboard Development, Dashboards, Workflow, Project Budget Management, Web Development, Project Coordination, Minimum Viable Product (MVP), Proof of Concept (POC), Technical Project Monitoring, Estimations, APIs, Creative Direction, Product Management, Jira REST API, Ticketing, Atlassian Plugins, PMO, Customer Support, Project Rescue, Creative Thinking, Safety
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