Maksim Mozajev, Project Manager in Tallinn, Estonia
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Maksim Mozajev

Verified Expert  in Project Management

Project Manager

Tallinn, Estonia
Toptal Member Since
July 4, 2022

Maksim manages complex, technology-driven projects focused on industrial and public sector digitalization and software development. He has supervised projects of over $25 million in total value and is an expert in IT and information security audits, industrial security and loss prevention, and the Internet of Things (IoT). Maksim bridges the gap between business and technology, earning the trust of both sides and facilitating value delivery.

Project Highlights

Tallinn Social Welfare Information System
Replaced the legacy, fragmented, and often MS Excel-driven business processes of the social welfare's information management system.
Mining Enterprise Supply Chain Digitalization
Supervised an enterprise modernization program to digitalize an industrial chain.
Enterprise Information Security Management and Compliance System
An information security and compliance management system created from scratch.


Work Experience

Senior Technical Project Manager

2021 - 2022
Krabu Group OÜ
  • Joined the team as an interim project manager and became a senior technical project manager by completing phase I of the project, including the detailed business analysis, product architecture, and design.
  • Conducted a detailed business processes analysis of multiple welfare service providers and converted them into actionable user stories.
  • Created over 100 wireframes, dataflow diagrams, data models, and use cases.
  • Designed and described how users would interact with the system.
  • Managed and actively engaged over 100 stakeholders from over 30 organizations and government agencies.
  • Supervised the work of five developers, two business analysts, a system architect, and a UI/UX designer, creating their tasks and assessing their performance.
  • Suggested database and API design patterns and prepared detailed technical analyses and descriptions for the product components.
  • Received good feedback and acknowledgments from developers that have worked under my supervision.

Consultant for Digital Transformation, Web 3.0, and Cybersecurity

2019 - 2021
Freelance Consultant
  • Participated as an instructor for multiple training events supporting the Defense Threat Reduction Agency of the US Ministry of Defense on the Global Nuclear Security Program.
  • Facilitated multiple e-governance and digital transformation training sessions for top-level government officials.
  • Transitioned over ten companies to remote work smoothly amid the pandemic.
  • Consulted on emerging market opportunities for crypto-based startups.
  • Contributed to compliance programs for various kinds of companies, including enterprises.
  • Conducted compliance audits and information assets inventory as a leading expert and delivered comprehensive results that were aligned with globally recognized standards.

CEO and Lead Digitalization Expert

2011 - 2019
Value Added Security OÜ
  • Founded and developed a company, growing it from a local distributor level to a leading-edge industrial technology integrator.
  • Hired and managed a team of top-level industry experts.
  • Managed multiple large enterprise digitalization transitions and IT modernization projects.
  • Developed and supervised multiple software projects, including client portals, executive dashboards, monitoring systems, IoT integration platforms, cross-system communication modules, and security vulnerability scanners.
  • Designed and implemented a real-world blockchain application before it became a popular technology.
  • Conducted risk audits and developed comprehensive mitigation solutions for complex mining, transportation, and telecom industry cases.
  • Coached corporate executives on digitalization or the paper-to-digital transition.

Chief Technology Officer

2012 - 2018
  • Designed and maintained the company's product portfolio.
  • Ensured best deals, exclusive contracts, and priority support from leading industry vendors.
  • Negotiated exclusive access to the vendor products and technologies before the public launch.
  • Performed product presentations and participated in executive-level marketing events.
  • Defended company projects and designs before key stakeholders.

Marketing Team Member

2009 - 2011
ISECO Security Technologies OÜ (Now INTEGRIX Group OÜ)
  • Designed the company website from scratch, then coded and deployed it to the web hosting server.
  • Facilitated company marketing campaigns by designing and implementing software to send personalized promo codes and emails.
  • Contributed to a significant operating cost reduction by designing web forms for contractors that allowed faster and more accurate work completion reports processing.

Tallinn Social Welfare Information System

Replaced the legacy, fragmented, and often MS Excel-driven business processes of the social welfare's information management system.

I analyzed stakeholder needs and business processes, converted them into actionable user stories, and guided developers through product development and the launch of the minimum viable product.

I also managed an agile team of seven developers, testers, and analysts to develop a high-complexity SaaS integrated information system. I both led the team and actively contributed as one of the business analysts, system designers, and a scrum master. My core responsibility was to maintain a high-level vision and ensure product consistency. I also managed customer and stakeholders' engagement and communications.

The information system, called TASHIS system, included a client self-service portal for Tallinn city residents, modules for services management, statistics, reporting, monitoring, billing, scheduling, and assessment tools. A key feature of TASHIS was its integration with other Estonian e-governance databases, facilitating intersystem communication via APIs instead of a paper- or file-based data exchange.

Blockchain-based Shipping and Laboratory Testing Data Collection System

Developed and pitched a solution to the business problem, planned and monitored the development process, and successfully commissioned the system.

I was challenged with a business problem, for which I designed, supervised the development of, and commissioned a custom private blockchain.

The project was designed and executed in response to a business request for an automatic, non-repudiation mechanism that would collect the data exchanged by business units within the enterprise on its products' shipping and quality tests.

Mining Enterprise Supply Chain Digitalization

Supervised an enterprise modernization program to digitalize an industrial chain.

I managed over 20 people, including analysts, programmers, testers, and engineers, in parallel projects working to minimize human interactions required to enter data about raw materials moving through the industrial supply chain. I monitored the project schedule and budget, reported to and updated the key stakeholders, facilitated regular cross-team meetings, prioritized interim project goals, and managed resource allocation.

The program incorporated several projects that delivered out-of-the-box software integration and custom software development. Among the projects were the digitalization of supply chain components such as wagon weighing and tracking, raw materials sampling and lab testing, safety and security monitoring, and updating business procedures to match the new reality.

Enterprise Information Security Management and Compliance System

An information security and compliance management system created from scratch.

• Developed a program to facilitate the initiation and deployment of an information security management system.
• Created dedicated projects for program milestones and managed those projects.
• Established compliance audit procedures and data ownership registry.
• Conducted compliance audits and information assets inventory as a leading expert and delivered comprehensive results that were aligned with globally recognized standards.
• Coached executive management about information security risks and mitigation approaches.
2018 - 2020

Master of Business Administration (MBA) in Management in Digital Society

Estonian Business School - Tallinn, Estonia

2007 - 2011

Bachelor's Degree in International Business

Baltic International Academy - Riga, Latvia


Professional Scrum Master Level I (PSM I)


ISO 27001 Internal Auditor Course

Advisera Expert Solutions Ltd


Certified Information Security Manager (CISM)



ITIL 4 Foundation – IT Service Management Certification

Axelos Ltd.


Project Management Professional (PMP)

Project Management Institute (PMI)


Coaching Skills Certificate

Academy of Executive Coaching (AoEC)


Project Management & Work Tracking Tools, Jira, GitHub, Atlassian Suite, Slack, Google Docs, Google Sheets, SQL, GitLab, GitLab CI/CD, Microsoft Project

Industry Expertise

Software, Technology, Information Security Management Systems (ISMS), Healthcare


Management, Agile, Agile Software Development, Agile Project Management, Scrum, Kanban, Change Management, Organizational Change Management (OCM), Agile Leadership, Waterfall Delivery, Implementation Project Management, B2B, Requirements Analysis, Design Thinking, DevOps


Enterprise Resource Planning (ERP), Linux, XAMPP, Docker, Blockchain, Firebase


Cybersecurity, Information Security, Risk Management, Certified Information Systems Security Professional, IT Governance, IT Security, Security Policies & Procedures, Security Management, IT Management, IT Strategy, Project Management, General Management, Leadership, Stakeholder Management, Business Requirements, Budgeting, Coaching, Business Coaching, Employee Training, IT Project Management, Digital Transformation, Digital Transformation Program Management, IT Product Management, Communications Management, Automation, Staff Management & Development, Business Analysis, Business to Business (B2B), IT Projects, Software Design, Software Development Lifecycle (SDLC), RDBMS, IT Networking, Industrial Internet of Things (IIoT), Software Development, System Design, Presentations, Project Design & Management, Stakeholder Engagement, Contract Negotiation, Scrum Master, Stakeholder Interviews, Databases, Waterfall Methodology, Estimations, Technical Project Management, Consulting, Security, Access Control, Solution Architecture, Program Management, IT Infrastructure, Networking, Data Integration, Data Migration, Development, Requirements & Specifications, Project Scheduling, Process Improvement, Team Management, Web Project Management, Freelancing, Software Implementation, System Implementation, Project Scoping, Implementation, Project Planning, Operational Efficiency Improvement, Workflow, New Product Development, Digital Solutions, Organizational Behavior (OB), Organizational Development, Business Transformation, Remote Work Consulting, Chief Operations Officer (COO), CEO, Strategy, Business Development, CISO, GRC, Management Consulting, Project Coordination, REST APIs, Minimum Viable Product (MVP), Web Applications, User Experience (UX), Process Development, Project Tracking, Planning, Product Strategy, Documentation, Task Automation, Operational Control, Legacy Software, Medical Software, Business Process Automation, Data Loss Prevention (DLP), ISO 27001, Audits, IT Audits, Compliance, ITSM, IT Service Management (ITSM), ITIL 4, ITIL, Business Process Analysis, Financial Planning & Analysis (FP&A), Financial Management, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Frameworks, APIs, PHP, JSON REST APIs, Cloud, LAN, Presales, Product Owner, Product Vision, Portfolios, MySQL, LAMP, Scrumban, Cloud Architecture, Discovery Workshops, Feature Backlog Prioritization, NoSQL, Project Timelines, Relational Databases, Cloud Infrastructure, Agile DevOps, Project Rescue, Sprint Planning, Cost Estimation, Product Management, Product Requirements Documentation (PRD), Estimation & Planning, Non-governmental Organizations (NGOs), Startups, Vendor Selection, Operational Workflow, Process Improvement Project Management, Card Payments, Advisory, Process Flows, Organizational Design, Marketing Attribution, Data Transformation, Data Visualization, GDPR, Global Operations, Release Management, Product Launch, Agile Program Management, Software Release Management, System Architecture, Healthcare Services, Healthcare IT, IaaS, Platform as a Service (PaaS), HTML5, CSS, JavaScript, Scrum Coaching, Prosci ADKAR, Bash, Cryptography, Python, Artificial Intelligence (AI), Flutter, Dart

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