Megan Williams
Verified Expert in Project Management
Project Manager
Chicago, United States
Toptal member since April 2, 2020
Megan is a forward-thinking, results-oriented program management professional with extensive experience in global project/program delivery, stakeholder engagement, budgeting forecasting and proven capabilities in agile project management. Consistently recognized as a high-performing delivery lead, she is passionate about delivering end-to-end business solutions implementing continuous process improvements resulting in effective project delivery.
Project Highlights
Expertise
- Agile
- Agile Leadership
- Banking & Finance
- Cloud
- Insurance
- Kanban
- Scrum
- Software Development Lifecycle (SDLC)
Work Experience
Principal Program Manager
Blue Cross Blue Shield
- Led project delivery for Value Based Care (Fee for Value) multi-year transform program shifting the traditional fee-for-service payment model to a data-driven model based on patient outcome, ultimately driving down the cost of healthcare.
- Implemented and managed agile delivery processes in supporting the program and project delivery.
- Accounted for end-to-end project delivery managing cost and budget, schedule and dependencies, resources, scope, quality and risk, driving deliverables and project activities.
- Spearheaded review and revision of Jira hierarchy setup across the enterprise to evolve Jira alignment with agile project delivery processes.
- Facilitated multiple workshops in preparation for RFI and RFP to determine the software vendor for the replacement of the legacy system. Managed the RFP process and selection criteria into a pilot and development of the replacement system.
- Delivered the draft and submission of annual business plans in support of the project delivery roadmap.
Senior Program Director
Verifone
- Responsible for successful delivery of project portfolio within the region of Southern Europe (Spain, Portugal).
- Oversaw the strategic recovery intervention for specific “at-risk” projects, taking corrective action by identifying the root causes, re-planning, and re-aligning the key success factors.
- Managed and led local and global teams (Spain, Portugal, Poland, and India). Implemented and managed governance processes and technology changes in supporting the global business strategy.
Senior Program Manager
Hollard Insurance Company
- Managed, directed, and innovated the common customer database, consisting of RFI, RFP, and the implementation of a CDI engine for master data management across Hollard Group and various partners and brokers.
- Managed the full project life-cycle for the development of a bespoke reinsurance system, followed by the RFP process to replace the system with existing software.
- Provided budget-forecasting oversight of the entire IT portfolio spanning duration and complexity.
Senior Project Manager
Beazley Insurance Company
- Managed the set-up of Beazley USA after the acquisition of a US shell company. Project managed all aspects of the set-up, including compliance, regulatory, accounts processes, risk management, and implementation of software to support.
- Managed workshops on strategic and tactical road maps for US, France, and Hong Kong operations and then executing on defined projects.
- Managed and executed the RFP process to replace legacy software systems with a core business policy administration solution, and to integrate closely with existing tools and external systems and processes, specifically from Lloyds.
Project History
Payment Terminals for Southern Europe
Presented with the President's award for successfully delivering a new family of low-cost payment terminals into Portuguese and Spanish markets, increasing profit margins by 10% due to cost differential.
Intervention in Key Project Delivery
Strategic recovery intervention for specific “at risk” projects, taking corrective action by identifying the root causes, re-planning, and re-aligning the key success factors.
Data Exchange for Short-term Insurance Carriers
Launched and managed a data exchange program delivery.
Education
Bachelor's Degree in Computer Science and Economics (double major)
University of the Witwatersrand - Johannesburg, South Africa
Certifications
ICAgile
International Consortium for Agile (ICAgile)
Prince 2
Prince UK
Skills
Tools
Jira, Google Docs, Microsoft Project, Trello, Confluence, Zoom, Skype, Visio, GitHub, Jenkins
Paradigms
Agile, Waterfall Development, Scrum, Kanban, Agile Project Management, XP, Agile Leadership, Agile Workflow, Change Management
Platforms
Windows, iOS, Android
Industry Expertise
Insurance, Healthcare, Banking & Finance
Other
Software Development Lifecycle (SDLC), Microsoft 365, Agile Sprints, Agile Program Management, Communication, Program Management, IT Projects, IT Program Management, Fintech, Cloud, Risk Management
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