
Melanie Happi
Verified Expert in Project Management
Project Manager
Dallas, TX, United States
Toptal member since April 25, 2025
With a proven track record in program management, Agile leadership, and cross-functional team coordination, Melanie brings strategic vision and hands-on expertise to every project. She's a certified project management professional, a professional Scrum Master I, and a Six Sigma Green Belt. Melanie has consistently driven innovation and transformation for top organizations.
Expertise
- Azure DevOps
- Confluence
- Jira
- Microsoft 365
- Project Management Office (PMO)
- Project Management Professional (PMP)
Work Experience
Senior Technical Program Manager
Walmart
- Developed and tracked project schedules, reducing time-to-market by 25% and ensuring alignment with timelines, resources, and budget.
- Led the content management space under Adobe Experience Manager (AEM), creating, editing, and managing content for Walmart Global Tech.
- Allocated resources effectively, managed vendor contracts, and maintained clear communication with teams and stakeholders using Jira for 30% better tracking.
Program Manager | Scrum Master
Consolidated Electric Distributors - Greentech
- Championed Agile practices with three teams, reducing sprint cycle time by 20% and increasing sprint velocity by 15%.
- Managed financial operations and budgeting for a major transformation project working with Solara, Dividend, and Mosaic banks, ensuring cost-effective solutions and allocation of resources while aligning with business objectives and stakeholders.
- Conducted comprehensive gap analysis to identify areas for operational improvement, facilitating seamless connections between banks, installers, and clients, and driving enhancements in system efficiency and performance.
- Coached executives, leading to a 50% adoption rate in Agile practices across departments.
Program Manager | Scrum Master
Dallas independent school district
- Facilitated knowledge-sharing sessions, increasing cross-departmental collaboration by 25%.
- Worked with other scrum masters to implement a culture of constant growth in the enrollment of the Scrum theory, practices, rules, and values.
- Communicated regularly with the technical team and business units, providing weekly status reports while facilitating meetings to clarify vision, requirements, and areas of opportunity for improvement.
Scrum Master
Hilton
- Established common goals across multiple teams and defined useful metrics and reports to track teams’ continuous improvement.
- Showed proficiency in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high-quality projects.
- Worked with the team to promote the shift from Waterfall to Scrum.
Project History
Content Management
Led content management efforts for Walmart Global Tech, trained the leaders of several teams, and got all of their teams in sync as a program while teaching them Agile practices.
This project also involved training incoming project managers on project management and scrum, preparing budgets based on the scope of work and resource requirements, tracking program costs to meet budgets, and developing and managing a detailed program schedule and work plan. I consistently provided program updates to various stakeholders about strategy, adjustments, and progress.
Digital Twin Project
Led digital twin efforts, becoming the first team to get automated testing going.
In addition, I managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables, leveraging industry best practices, techniques, and standards throughout the project execution. I monitored progress and made adjustments as needed, measured program performance to identify areas for improvement, mitigated risk in bot attacks and swarms, and sat on the Associate Experience team, helping to create a better work environment for associates. I've led the digital twin as part of the tech team that develops and manages the digital version of Walmart facilities and access to those facilities.
Financing for Solar Installers
Managed financial operations and budgeting for a major transformation project, building connections between CED, several banks, and installers for customer financing.
I conducted a comprehensive gap analysis to identify areas for operational improvement, facilitating seamless connections between banks, installers, and clients and driving system efficiency and performance enhancements. I created and maintained backlog items, reducing time-to-completion for development tasks by 10%. I also coached executives, leading to a 50% adoption rate in Agile practices across departments, and streamlined vendor management processes using Monday.com, reducing communication delays by 35%. In addition, I analyzed metrics and presented monthly updates to senior management, resulting in a 25% increase in project transparency.
Skills
Tools
Confluence, Zoom, Jira, Slack, Adobe Experience Manager (AEM), Miro
Paradigms
Azure DevOps, Agile, Servant Leadership, Scrum
Platforms
Monday.com
Other
Microsoft 365, Microsoft Teams, PI Planning, Project Management Office (PMO), Project Management Professional (PMP), Communication, SAFe 6, Stakeholder Engagement, Software Development Management, Software Development, Time Management
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