Melina Paola Potenza
Verified Expert in Project Management
Project Manager
Rosario, Santa Fe Province, Argentina
Toptal member since December 2, 2019
Melina is an agile project manager with +15 years of experience helping large organizations improve their processes, and going through their Agile transformation. She has experience in software development projects and quality certifications such as ISO 9001 and CMMI, leading successful evaluations in Accenture and Globant. Melina is passionate about coaching and joined Toptal looking for new challenges and exciting projects.
Project Highlights
Expertise
- Agile
- Agile Coaching
- Agile Project Management
- CMMI
- Certified ScrumMaster (CSM)
- Jira
- Risk Management
- Waterfall Development
Work Experience
Service Delivery Fitness Lead
Globant
- Defined and improved processes.
- Spearheaded the deployment and monitoring of Globant POD framework methodology.
- Trained project managers and teams.
- Served as a CMMI project lead, improving processes and training teams to evaluate CMMI Level 3 (successful appraisals in 2012, 2015, 2018).
- Generated, defined, and monitored KPIs.
- Created and monitored action plans and generated risk reports.
- Audited the process and products for internal projects.
- Trained and coached the process consultants' sub-team.
- Followed up on tasks, coached, and evaluated performance.
Agile Consultant to External Clients
Globant
- Served as a process improvement consultant, coaching and supporting client projects.
- Prioritized the creation of improvement plans.
- Served as a scrum master in agile projects.
- Monitored process and quality KPIs and defined action plans and followed up.
- Assessed processes through interviews and documents review.
- Implemented a gap analysis among processes defined and industry best practices.
- Defined the consultancy process.
ISO Global Planner
Accenture
- Successfully gained an ISO 9001:2008 recertification.
- Defined and deployed an internal assessment process.
- Defined and deployed processes and templates for the Global ISO program.
Delivery Quality Assessments Team Lead
Accenture
- Defined and deployed processes and templates for the DQA program (an audit program to assess projects from Europe, Africa, and America).
- Improved the tool used to perform the assessments.
- Coordinated the assessors’ team, achieving the chargeability and productivity objectives, with an above-average score in the global employee survey.
High Performance Delivery Team
Accenture
- Defined and deployed processes and templates for the Argentina delivery center, according to the CMMI dev model.
- Trained members on processes and provided support for Argentina projects.
- Unified the Latam processes (Argentina, Mexico, and Brazil).
- Earned a successful CMMI SCAMPI A Level 3 (Oct. 2009).
- Coordinated the project and participated as a team member with the lead appraiser, Javier Torralba (Spain).
High Maturity Program Member—Brazil Delivery Center
Accenture
- Defined and deployed high-maturity processes and templates for the Brazil delivery center, according to the CMMI dev model.
- Trained project members on processes and supported projects.
Quality and Processes Team Member
Neuralsoft Technologies
- Defined and deployed quality management system, compliant with ISO 9001:2000 and CMMI Level 4.
- Successfully obtained an ISO 9001:2000 certification.
- Provided process training and supported projects.
- Deployed a metrics dashboard and workflow tools.
Project History
Data Cloud Agile Transformation
Led the agile transformation of a large media company's data cloud.
CMMI Evaluation at Globant
Served as a successful CMMI for dev level 3 SCAMPI A.
Agile Framework Definition
Created a new agile framework for Globant and coached the +9,000 company employees.
• Coached and trained company employees worldwide on the processes, tools, and Jira usage.
Process Improvement at a Large Information Services Provider
Led the process assessments and implemented the improvement plan.
• Conducted a gap analysis between current processes and industry best practices.
• Defined and implemented the improvement plan.
Assessment Team at Accenture
Coordinated the assessors’ team, achieving chargeability and productivity objectives.
This team overachieved its chargeability and productivity objectives with an above-average score in the global employee survey.
Education
Bachelor's Degree in Systems Engineering
National Technological University - Rosario, Argentina
Certifications
Certified Scrum Master
Scrum Alliance
Skills
Tools
Google Docs, Google Sheets, Jira, Trello, Confluence, Excel 2016, Tableau
Paradigms
Agile, Scrum, CMMI, Agile Project Management, Kanban, Key Performance Metrics, Waterfall Development, Waterfall Delivery
Platforms
Windows
Industry Expertise
Telecommunications, Banking & Finance
Other
Certified ScrumMaster (CSM), Key Performance Indicators (KPIs), Risk Management, Risk Analysis, Risk Assessment, Metrics, Project Management, Project Tracking, Project Planning, Agile Coaching, Agile Sprints, Scrum Coaching, ISO 9001, Software Engineering, Facilitation, Workshop Facilitation, Project Discovery, Lean Experiments, Lean Canvas, MicroStrategy, Waterfall Methodology
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