Melina Paola Potenza, Project Manager in Rosario, Santa Fe Province, Argentina
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Melina Paola Potenza

Verified Expert  in Project Management

Project Manager

Location
Rosario, Santa Fe Province, Argentina
Toptal Member Since
December 2, 2019

Melina is an agile project manager with +15 years of experience helping large organizations improve their processes, and going through their Agile transformation. She has experience in software development projects and quality certifications such as ISO 9001 and CMMI, leading successful evaluations in Accenture and Globant. Melina is passionate about coaching and joined Toptal looking for new challenges and exciting projects.

Project ManagementCertified ScrumMaster (CSM)AgileScrumAgile Project ManagementScrum CoachingAgile CoachingWaterfall DevelopmentJiraKanbanWaterfall Delivery

Project Highlights

CMMI Evaluation at Globant
Served as a successful CMMI for dev level 3 SCAMPI A.
Agile Framework Definition
Created a new agile framework for Globant and coached the +9,000 company employees.
Assessment Team at Accenture
Coordinated the assessors’ team, achieving chargeability and productivity objectives.

Expertise

AgileAgile CoachingAgile Project ManagementCMMICertified ScrumMaster (CSM)JiraRisk ManagementWaterfall Development

Work Experience

Service Delivery Fitness Lead

2012 - PRESENT
Globant
  • Defined and improved processes.
  • Spearheaded the deployment and monitoring of Globant POD framework methodology.
  • Trained project managers and teams.
  • Served as a CMMI project lead, improving processes and training teams to evaluate CMMI Level 3 (successful appraisals in 2012, 2015, 2018).
  • Generated, defined, and monitored KPIs.
  • Created and monitored action plans and generated risk reports.
  • Audited the process and products for internal projects.
  • Trained and coached the process consultants' sub-team.
  • Followed up on tasks, coached, and evaluated performance.

Agile Consultant to External Clients

2012 - PRESENT
Globant
  • Served as a process improvement consultant, coaching and supporting client projects.
  • Prioritized the creation of improvement plans.
  • Served as a scrum master in agile projects.
  • Monitored process and quality KPIs and defined action plans and followed up.
  • Assessed processes through interviews and documents review.
  • Implemented a gap analysis among processes defined and industry best practices.
  • Defined the consultancy process.

ISO Global Planner

2009 - 2012
Accenture
  • Successfully gained an ISO 9001:2008 recertification.
  • Defined and deployed an internal assessment process.
  • Defined and deployed processes and templates for the Global ISO program.

Delivery Quality Assessments Team Lead

2009 - 2011
Accenture
  • Defined and deployed processes and templates for the DQA program (an audit program to assess projects from Europe, Africa, and America).
  • Improved the tool used to perform the assessments.
  • Coordinated the assessors’ team, achieving the chargeability and productivity objectives, with an above-average score in the global employee survey.

High Performance Delivery Team

2007 - 2009
Accenture
  • Defined and deployed processes and templates for the Argentina delivery center, according to the CMMI dev model.
  • Trained members on processes and provided support for Argentina projects.
  • Unified the Latam processes (Argentina, Mexico, and Brazil).
  • Earned a successful CMMI SCAMPI A Level 3 (Oct. 2009).
  • Coordinated the project and participated as a team member with the lead appraiser, Javier Torralba (Spain).

High Maturity Program Member—Brazil Delivery Center

2008 - 2008
Accenture
  • Defined and deployed high-maturity processes and templates for the Brazil delivery center, according to the CMMI dev model.
  • Trained project members on processes and supported projects.

Quality and Processes Team Member

2004 - 2007
Neuralsoft Technologies
  • Defined and deployed quality management system, compliant with ISO 9001:2000 and CMMI Level 4.
  • Successfully obtained an ISO 9001:2000 certification.
  • Provided process training and supported projects.
  • Deployed a metrics dashboard and workflow tools.

Data Cloud Agile Transformation

Led the agile transformation of a large media company's data cloud.

• Optimized and implemented the agile transformation of processes in a data cloud of a large media company. • Implemented agile methodologies using Jira.

CMMI Evaluation at Globant

Served as a successful CMMI for dev level 3 SCAMPI A.

• Led the successful implementation and assessment of CMMI for development level 3 at Globant in the years of 2012, 2015, and 2018.

Agile Framework Definition

Created a new agile framework for Globant and coached the +9,000 company employees.

• Developed the new Globant agile framework using industry best practices and methodologies.
• Coached and trained company employees worldwide on the processes, tools, and Jira usage.

Process Improvement at a Large Information Services Provider

Led the process assessments and implemented the improvement plan.

• Assessed the current software development processes for an independent provider of enhanced information services, consumer lending, and directory assistance.
• Conducted a gap analysis between current processes and industry best practices.
• Defined and implemented the improvement plan.

Assessment Team at Accenture

Coordinated the assessors’ team, achieving chargeability and productivity objectives.

• Created and coordinated a processes assessment team, with assessors in different locations in America and Europe.

This team overachieved its chargeability and productivity objectives with an above-average score in the global employee survey.
2001 - 2007

Bachelor's Degree in Systems Engineering

National Technological University - Rosario, Argentina

NOVEMBER 2012 - NOVEMBER 2020

Certified Scrum Master

Scrum Alliance