Melina Paola Potenza, Project Manager in Rosario, Santa Fe Province, Argentina
Melina Paola Potenza

Project Manager in Rosario, Santa Fe Province, Argentina

Member since December 2, 2019
Melina is an agile project manager with +15 years of experience helping large organizations improve their processes, and going through their Agile transformation. She has experience in software development projects and quality certifications such as ISO 9001 and CMMI, leading successful evaluations in Accenture and Globant. Melina is passionate about coaching and joined Toptal looking for new challenges and exciting projects.
Melina is now available for hire

Project Highlights


Select Certifications


  • Service Delivery Fitness Lead

    2012 - PRESENT
    • Defined and improved processes.
    • Spearheaded the deployment and monitoring of Globant POD framework methodology.
    • Trained project managers and teams.
    • Served as a CMMI project lead, improving processes and training teams to evaluate CMMI Level 3 (successful appraisals in 2012, 2015, 2018).
    • Generated, defined, and monitored KPIs.
    • Created and monitored action plans and generated risk reports.
    • Audited the process and products for internal projects.
    • Trained and coached the process consultants' sub-team.
    • Followed up on tasks, coached, and evaluated performance.
  • Agile Consultant to External Clients

    2012 - PRESENT
    • Served as a process improvement consultant, coaching and supporting client projects.
    • Prioritized the creation of improvement plans.
    • Served as a scrum master in agile projects.
    • Monitored process and quality KPIs and defined action plans and followed up.
    • Assessed processes through interviews and documents review.
    • Implemented a gap analysis among processes defined and industry best practices.
    • Defined the consultancy process.
  • ISO Global Planner

    2009 - 2012
    • Successfully gained an ISO 9001:2008 recertification.
    • Defined and deployed an internal assessment process.
    • Defined and deployed processes and templates for the Global ISO program.
  • Delivery Quality Assessments Team Lead

    2009 - 2011
    • Defined and deployed processes and templates for the DQA program (an audit program to assess projects from Europe, Africa, and America).
    • Improved the tool used to perform the assessments.
    • Coordinated the assessors’ team, achieving the chargeability and productivity objectives, with an above-average score in the global employee survey.
  • High Performance Delivery Team

    2007 - 2009
    • Defined and deployed processes and templates for the Argentina delivery center, according to the CMMI dev model.
    • Trained members on processes and provided support for Argentina projects.
    • Unified the Latam processes (Argentina, Mexico, and Brazil).
    • Earned a successful CMMI SCAMPI A Level 3 (Oct. 2009).
    • Coordinated the project and participated as a team member with the lead appraiser, Javier Torralba (Spain).
  • High Maturity Program Member—Brazil Delivery Center

    2008 - 2008
    • Defined and deployed high-maturity processes and templates for the Brazil delivery center, according to the CMMI dev model.
    • Trained project members on processes and supported projects.
  • Quality and Processes Team Member

    2004 - 2007
    Neuralsoft Technologies
    • Defined and deployed quality management system, compliant with ISO 9001:2000 and CMMI Level 4.
    • Successfully obtained an ISO 9001:2000 certification.
    • Provided process training and supported projects.
    • Deployed a metrics dashboard and workflow tools.

Project History

  • Data Cloud Agile Transformation
    Led the agile transformation of a large media company's data cloud.

    • Optimized and implemented the agile transformation of processes in a data cloud of a large media company. • Implemented agile methodologies using Jira.

  • CMMI Evaluation at Globant
    Served as a successful CMMI for dev level 3 SCAMPI A.

    • Led the successful implementation and assessment of CMMI for development level 3 at Globant in the years of 2012, 2015, and 2018.

  • Agile Framework Definition
    Created a new agile framework for Globant and coached the +9,000 company employees.

    • Developed the new Globant agile framework using industry best practices and methodologies.
    • Coached and trained company employees worldwide on the processes, tools, and Jira usage.

  • Process Improvement at a Large Information Services Provider
    Led the process assessments and implemented the improvement plan.

    • Assessed the current software development processes for an independent provider of enhanced information services, consumer lending, and directory assistance.
    • Conducted a gap analysis between current processes and industry best practices.
    • Defined and implemented the improvement plan.

  • Assessment Team at Accenture
    Coordinated the assessors’ team, achieving chargeability and productivity objectives.

    • Created and coordinated a processes assessment team, with assessors in different locations in America and Europe.

    This team overachieved its chargeability and productivity objectives with an above-average score in the global employee survey.


  • Bachelor's Degree in Systems Engineering
    2001 - 2007
    National Technological University - Rosario, Argentina


  • Certified Scrum Master
    NOVEMBER 2012 - NOVEMBER 2020
    Scrum Alliance

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