Muhammad is available for hire
Hire MuhammadMuhammad Idris
Verified Expert in Project Management
Project Manager
Singapore, Singapore
Toptal member since June 14, 2024
Expertise
Bio
Muhammad is a skilled business continuity planning (BCP) and crisis management professional. He excels in developing, optimizing, and testing comprehensive BCP programs. Committed to enhancing resilience and operational excellence, Muhammad identifies critical processes, fosters stakeholder collaboration, and ensures audit compliance and real-time responsiveness. He obtained the National COVID-19 Award from the president for his remarkable leadership contributions to Singapore's crisis response.
Project Highlights
$700,000 Order Secured Following Dispute Resolution
Resolved a $500,000 shipment dispute, securing $700,000 in additional orders and boosting the company's net worth.
$2 Million Saved Through Operational Efficiency Strategies
Saved Nomura $2 million by streamlining paperwork and improving operational efficiency through application decommissioning.
Enhancing Public Health Infrastructure: A Comprehensive COVID-19 Response Strategy
Received the National COVID-19 Award from the president for exceptional leadership and contributions in managing and optimizing Singapore's response and was hailed as an exemplary manager.
Expertise
- Business Continuity Planning (BCP)
- Communication Strategy
- Disaster Recovery Plans (DRP)
- Impact Analysis
- Innovation
- Project Management
- Risk Assessment
- Stakeholder Management
Work Experience
Project Manager
2023 - 2023
Prudential
- Led projects and negotiated for additional budget resources amid delays, despite initial denial, and within a complex project partnership involving banks and bancassurance stakeholders.
- Redesigned the workflow and timeline strategically, obtained approvals from project owners and compliances, and ensured successful project delivery.
- Coordinated with internal teams and banks to deliver the project within existing budget constraints, leveraging innovative solutions.
- Conducted regular reports of budgets, operational expenditures (OPEX), and capital expenditures (CAPEX) to stakeholders.
- Ensured all project documentation met auditability, including financials, risks, issues, and progress.
Regional Business Continuity Management Officer
2022 - 2022
NOMURA
- Identified the organization's most time-critical processes and supported the departments to create additional options for continuity and recovery.
- Developed training and awareness activities and helped with evacuation planning for other regions.
- Supported the team with annual tests, including work area recovery (WAR) and call tree tests, as needed.
- Transformed business impact analysis and BCP from paper-based to a dynamic, accessible Fusion application—streamlining information management and enhancing document integrity.
- Conducted regular meetings with country heads and designated personnel to ensure accurate and updated information within the BCP, fostering a living-and-breathing-documents culture for seamless audit compliance and real-time responsiveness.
- Improved operational efficiency and saved $2 million in costs by facilitating stakeholder collaboration to optimize 3,000 application tiering levels.
Senior Operations & BCP Manager
2020 - 2021
Ministry of Manpower
- Led daily liaison efforts with diverse stakeholders, including ministries, statutory boards, healthcare entities, transport companies, and dormitory operators.
- Managed the conveyance operations of COVID-19-negative and recovered foreign workers between isolation, care, and housing facilities, ensuring compliance with government regulations and seamless transitions.
- Oversaw and planned conveyancing operations in collaboration with government agencies, ensuring proactive measures for smooth operations.
- Spearheaded comprehensive operations processes, encompassing design, planning, control, performance improvement, and strategy formulation.
- Scheduled and supervised teams of 60 to ensure daily operational follow-ups and protocol adherence.
- Analyzed data to develop strategies and techniques that enhance overall effectiveness.
- Developed, maintained, and tested the company's business continuity program.
- Supported all business plan activities to manage crisis events and meet compliance requirements for BCP.
- Identified, documented, and tested business needs against the organization's infrastructure and established recovery strategies and gaps.
- Received the National COVID-19 Award for exceptional leadership and outstanding contributions in managing and optimizing Singapore's response to the crisis.
Project Manager
2018 - 2020
Standard Chartered
- Managed the end-to-end project lifecycle, overseeing projects valued at $10 million from inception to completion. Ensured adherence to project timelines and budgets while maintaining quality standards.
- Generated $10 million in revenue by leading strategic partnerships with banks for SC Ventures. Drove lead-generation activities and successful lead closures, collaborating closely with cross-functional teams to align objectives.
- Supervised and trained a team of 30 business developers, providing guidance and support in executing project tasks and achieving project milestones.
- Orchestrated the execution of business strategies and integration of merchants into SC Ventures, facilitating revenue generation within the system. Collaborated with banks for credit card partnerships, ensuring equitable distribution.
- Implemented effective project management methodologies, tools, and best practices to optimize project efficiency, team collaboration, and deliverable quality.
National Service Participant
2016 - 2018
Singapore Police Force
- Facilitated procurement for the division as a sergeant.
- Handled operational planning, strategies, and execution.
- Developed and executed operational strategies for various police activities.
Supply Chain Executive
2014 - 2015
I Perfumes Pte Ltd
- Initiated and managed bulk purchasing and selling activities, negotiating with wholesalers, overseeing transactions across 10 retail outlets, and securing deals with customers to achieve turnover targets.
- Addressed colleagues' erroneous perfume orders by exploring various sales avenues, including wholesale and retail channels in Singapore.
- Cultivated relationships with suppliers, converting them into customers and expanding the company's distribution network despite initial challenges in selling Oud perfumes.
- Generated revenue through subsequent sales and distribution partnerships, contributing to the company's financial growth and market presence.
Project History
$700,000 Order Secured Following Dispute Resolution
Resolved a $500,000 shipment dispute, securing $700,000 in additional orders and boosting the company's net worth.
I recovered funds, restored client trust, and negotiated $700,000 in additional orders post-resolution. I also strengthened client relationships and improved operational processes to prevent future disputes—contributing to revenue growth and increasing market standing.
$2 Million Saved Through Operational Efficiency Strategies
Saved Nomura $2 million by streamlining paperwork and improving operational efficiency through application decommissioning.
I streamlined paperwork processes at Nomura, implementing new, efficient workflows that reduced manual tasks and errors. I also identified and decommissioned outdated applications—significantly reducing costs, improving productivity, and contributing to overall operational excellence.
Enhancing Public Health Infrastructure: A Comprehensive COVID-19 Response Strategy
Received the National COVID-19 Award from the president for exceptional leadership and contributions in managing and optimizing Singapore's response and was hailed as an exemplary manager.
Being recognized by the president with the National COVID-19 Award was a remarkable achievement and a testament to my leadership and significant contributions to Singapore's response to the pandemic. Being hailed as an exemplary manager further underscored the effectiveness of my strategies and the impact of my efforts in navigating through such challenging times. My dedication, innovation, and commitment to public health have undoubtedly made a significant difference in safeguarding the community's well-being.
Education
2019 - 2023
Master's Degree in Supply Chain and Logistics Management
Guglielmo Marconi University - Singapore
2017 - 2019
Bachelor of Business Studies Degree in Logistics and Supply Chain Management
University College Dublin - Singapore
Certifications
APRIL 2016 - PRESENT
Directors Compliance Programme (DCP)
Accounting and Corporate Regulatory Authority (ACRA)
Skills
Tools
Zoom, Excel 365
Paradigms
Business Continuity Planning (BCP)
Other
Innovation, Communication Strategy, Stakeholder Management, Microsoft Office, Outlook, Compliance Auditing, Risk Management, Impact Analysis, Crisis Management, Disaster Recovery Plans (DRP), Stakeholder Engagement, BCP Testing, Project Management, Compliance, Risk Assessment, Diversity Awareness & Sensitivity Training
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