Nada Mihovilovic
Verified Expert in Project Management
Project Manager
Madrid, Spain
Toptal member since May 18, 2020
Nada is an agile thinker with 15 years of service delivery, project, and program management experience. She has proven success working with distributed teams in various setups, from startups to Fortune 500 companies. She has hands-on experience building ERP, CRM, eCommerce, and DevOps solutions, delivering exceptional products on time and budget while exceeding client expectations.
Project Highlights
Expertise
- Agile
- Design Thinking
- Kanban
- Project Planning
- Scaled Agile Framework (SAFe)
- Scrum
- Software Release Management
- eCommerce
Work Experience
Engineering and Delivery Lead (via Toptal)
JT International S.A.
- Served as Head of Delivery in the DIGITECH department. Led the planning, execution, and evolution of digital ecosystem products (DES), including eCommerce, loyalty programs, marketing automation, and B2B/B2C solutions.
- Ensured the successful delivery of digital initiatives across 22 international markets, aligning with JTI’s business goals.
- Handled market rollouts. Led the seamless deployment of digital products in 22 markets in 2023/2024, driving adoption and measurable results.
- Demonstrated cross-functional leadership. Collaborated with product managers, market success managers, and technical teams to ensure high market satisfaction.
- Contributed to organizational transformation; played a key role in DES 2.0 transformation, optimizing team processes and driving delivery momentum.
- Managed a high-performing team of delivery managers, promoting innovation, collaboration, and continuous improvement.
- Drover digital transformation by delivering innovative solutions, overcoming challenges, and ensuring scalable success for JTI’s business and customers.
IT Solution and Delivery Manager
Robert Bosch
- Led cross-functional teams across Germany, India, Poland, and North America, advocating for an Agile mindset to optimize product development and delivery. Focused on customer requirements, managing resources, and ensuring high-quality solutions.
- Championed Agile transformation, enhancing team collaboration and efficiency across multiple regions.
- Managed customer requirements and roadmap planning, addressing technical debt and driving product optimizations.
- Defined and tracked OKRs, ensuring teams met objectives and improved performance.
- Oversaw budgets, resources, and risk mitigation, ensuring successful project delivery.
- Coordinated across teams to align goals, optimize processes, and deliver impactful IT solutions.
Agile Project Manager
Robert Bosch
- Served as an Agile IT product development manager and led teams across Germany, India, Poland, and North America, advocating for an Agile mindset and driving product development with a focus on agility and continuous improvement.
- Handled product backlog and prioritization. Guided product managers in creating and prioritizing program backlogs to align with business objectives.
- Managed projects with budgets from €500,000-€1.5 million and determined and minimized risk in the buyout processes, reducing costs by 15% annually.
- Organized the team set up and project scaling performed where necessary (Nexus, SAFe). Recognized as a valuable member of the Agile community within the company.
Senior Project Manager
A1 Telekom Austria
- Led IT and business transformation across Serbia, Slovenia, Croatia, and North Macedonia, implementing Agile methods and replacing core business systems.
- Demonstrated cross-country leadership. Managed transformation of CRM, billing, charging, and self-care systems.
- Handled Agile implementation. Introduced Scrum of Scrums and Nexus for large-scale, multi-country delivery.
- Oversaw a €60 million project, managing scope, schedule, and costs.
- Managed 100+ team members across multiple locations.
- Contributed to vendor and change management. Managed vendors and project changes to ensure alignment with business goals.
Senior Business Analyst | Technical Project Manager
A1 Telekom Austria
- Provided experienced management of over 20 projects in an enterprise environment delivering enterprise software products for a mobile network operator, a strategic partner of Vodafone in Serbia.
- Managed all phases of SDLC from coding to deployment.
- Created a detailed program and project execution plan and managed all implementation processes, including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget.
- Delivered effective vendor negotiations resulting in a total operations budget reduction of 10% annually.
Software Engineer
ComTrade Group
- Worked on requirement gathering, software development, and quality management. Used technologies such as SharePoint, C#, SQL, and web portals.
- Delivered 15 projects for clients successfully in different industries such as government institutions, retail, trading, food processing, and HR.
- Worked for clients in the public sector, such as the Ministry of Finance of the Republic of Serbia, Government of Macedonia, the Ministry of International Economic Relations of the Republic of Serbia, the Information and Internet Agency, and the Ministry of Science and Environmental Protection.
- Worked with Port of Belgrade, the Royal Family of Serbia, CheapToday, and Centroproizvod.
Project History
Fan's Football Blog
Led the development team working on the UEFA product for the Champions League competition.
OneBSS Project
https://www.a1stories.com/blog/many-countries-one-tag/Contributed to the IT and business transformation project at A1 Telekom Austria Group.
Debt Collection App
Conducted business and IT requirements engineering, vendor selection, and project management.
Customer Scoring Application
Conducted the project discovery phase, defined MVP requirements, and ran the RFP process. Responsible for the SDLC after vendor selection.
SAP MDM
Introduced scrum in a SAP ERP implementation project.
SaaS App for Talent Management
Led three scrum teams (20 people) in four time zones. Cooperated with product owners and the lead product owner in building and managing the prioritized product backlog. Coached senior management and product teams on agile practices and processes.
eCommerce Solutions
http://www.ploom.comServed as a technical project manager and product owner and worked with multiple clients on defining product roadmaps.
eCommerce Data Lake
Created architecture for unifying user information from an eCommerce website with multiple touchpoints with the final user to create a holistic view of the user by connecting all the information and plugging it into Tableau for visualization.
Education
Disruptive Strategy Practitioner in Disruptive Strategy
Harvard Business School - Online
Design Thinking in Design Thinking
Hasso Plattner Institute - Potsdam, Germany
Master's Degree in Computer Science
University of Belgrade, Faculty of Electrical Engineering - Belgrade, Serbia
Certifications
Certified Scrum Master
Scrum Alliance
Design Thinking Professionalist in Human Centered Design
Hasso Platner Institute for Digital Engineering, GmbH.
Business Development Management in Business and Technology
TAG Business School
Agile Project Management
Project Management Center
Advanced Project Management, Time and Risk
Prima Consulting
Certified Professional for Requirements Engineering
International Requirements Engineering Board
Skills
Tools
Jira, Confluence, Asana, DataTables, Oracle ERP, Trello, Microsoft Project, Slack, Atlassian, Google Analytics, NetSuite, SQL, TIBCO Enterprise Message Service (EMS)
Paradigms
Scrum, Kanban, Change Management, Agile, Agile Project Management, Team Development, Waterfall Development, Agile Leadership, Cross-platform, Requirements Analysis, Design Thinking, Organizational Change Management (OCM), Testing, E2E Testing, API Architecture, B2B, Agile Product Management, B2C, Agile Delivery
Platforms
Nexus, Enterprise Resource Planning (ERP), Shopify, SharePoint, Azure, Magento
Industry Expertise
Telecommunications, Tax Systems, Taxation, Automotive, Games, Healthcare
Other
Project Planning, Software Release Management, Capacity Planning, GAP Analysis, Business Processes, Budget Management, Software Development Lifecycle (SDLC), Analytical Thinking, Budgeting, Business Analysis, Communication, Project Evaluation, Product Planning, Project Coordination, Coordination, Risk Modeling, Risk Management, Risk Analysis, Stakeholder Interviews, Stakeholder Management, QA Testing, Test Cases, Minimum Viable Product (MVP), Scaled Professional Scrum (SPS), Lessons Learned, Certified ScrumMaster (CSM), Certified Scrum Professional, Scrumban, Remote Work, Software as a Service (SaaS), eCommerce Platforms, SaaS, Enterprise, APIs, Project Management, Project Reporting, Project Discovery, Discovery Workshops, Product Discovery, Program Management, Startups, Milestones, Project Timelines, Technical Project Management, Project Scoping, Mobile Data, Master Data Management (MDM), MDM, Team Management, Estimations, Project Estimation, Project Tracking, Scrum Master, Agile Coaching, Digital Project Management, Requirements, User Requirements, Requirements & Specifications, IT Project Management, Delivery Management, Documentation, Taxonomy, Accounting, Configuration Management, Reporting, Data Science, Key Performance Indicators (KPIs), Executive Reporting, Best Practices, Stakeholder Engagement, Scaled Agile Framework (SAFe), SAP, Agile CRM, IT Business Analysis, Business to Business (B2B), Conflict Resolution, Impact Assessment, Risk Assessment, Disaster Recovery Plans (DRP), Program Evaluation, Performance Evaluation, Governance, IT Governance, Integration, API Integration, Software Integration, Leadership, Team Leadership, Project Leadership, Process Design, Feature Backlog Prioritization, Feature Prioritization, Stakeholder Analysis, Waterfall Methodology, Technical Design, Technical Consulting, API Testing, Scrum Product Owner, SAFe 4 Advanced Scrum Master, Scrum Testing, eCommerce, CRM Systems, Stitch Data, Data Warehousing, Azure Data Lake, Big Data, Google BigQuery, Product Owner, Product Ownership, Business to Consumer (B2C), Discovery Management, Gaming, Java, .NET, HTML, Technical Leadership, Angular, Python, Product Management, Manufacturing, Data Warehouse Design, Systems Analysis, IT Systems Architecture, System Integration, Workflow Optimization, Data Analytics, Automation, Dashboards, Jira Administrator, Manufacturing Project Management, Software Development, Production, Technical Hiring, Technical Product Management, Drip Campaigns, Facebook Ads, Customer Analysis, Web Applications, C#, Customer Success, Key Account Management, Custom Solutions, Delivery, TIBCO, Software Design, Solution Architecture, Computer Science, Information & Communications Technology (ICT), Information Technology, Innovation, Business Strategy, Product Design, Mobile Apps, Technical Requirements, Technical Direction, Trade Marketing, Code Review, B2B Product Management, International Logistics, Last Mile Logistics, Information Logistics, Marketing Automation, Consumer Trends, Planning, RFP Negotiation, Quality Management, PHP, React, Loyalty Programs
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