- Agile Delivery Manager2019 - PRESENTJagex Studio
- Managed the delivery of analytics, data science, and data engineering solutions.
- Managed Jira boards and ran scrum ceremonies.
- Performed scrum master duties; organized and ran scrum ceremonies (backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retros.
- Engaged with stakeholders to understand requirements and unblock blockers.
- Developed opportunity canvases and release plans.
- Worked with product owners to ensure that there is a product backlog and its groomed.
- Head of Project Management2019 - 2019KMS Digital Careers
- Designed and developed online courses in project management, business analysis, and software testing.
- Mentored and coached aspiring project managers, software testers, and business analysts.
- Developed a work experience platform.
- Coached mentees in Scrum and Kanban.
- Grew the project management department.
- GDPR and Cyber Security Project Manager2018 - 2018Trinity College
- Conducted a GDPR and Cyber Security Gap Analysis and Risk assessment and created a project plan for remediation work.
- Worked with various departments to implement the plan.
- Regularly reported to the steering committee on project progress and risks.
- Wrote policies and procedures.
- Cyber Security Project Manager2018 - 2018Tesco
- Created release plans working with Product owners and relevant stakeholders.
- Remediated cyber security vulnerabilities.
- Served as scrum master for teams in India and the UK.
- Conducted GDPR and Cyber Security Gap analysis.
- Delivered gap remediation projects working with 3rd party suppliers and business stakeholders.
- Implemented IAM, single sign-on, disaster recovery, penetration testing, Coverity, Splunk.
- Conducted scrum ceremonies.
- CRM Delivery Manager2017 - 2017eBay
- Managed the procurement phase writing an RFP as well as assessing submissions.
- Onboarded suppliers.
- Managed the discovery phase working with the 3rd party vendor to understand project vision and goals as well as gather, document and validate user requirements.
- Managed the implementation of the project creating release and high-level plans.
- Created product backlogs working with the product owner.
- Scheduled and conducted scrum ceremonies unblocking impediments the team faced.
- Reported on project and team performance.
- Managed the end to end delivery of the project.
- Managed a budget of £3.2 million.
- Managed the business change workstream of the project to drive solution adoption.
- Agile Delivery Manager2016 - 2016EOS Scientific
- Managed the testing of over 600 vaping products using Agile Kanban.
- Managed a cross-functional team of laboratory technicians, chemists, and scientists.
- Developed project plans to ensure the successful testing and reporting of these products, failure to do so would have resulted in the company having been shut done.
- Engaged with internal and external stakeholders.
- Senior Project Manager2015 - 2016Essex Cares Ltd
- Successfully implemented CRM, ERP, and mobile application development projects.
- Gathered, documented, and validated user requirements.
- Managed the procurement work-streams of each project, writing RFPs, and selecting and on-boarding 3rd party vendors.
- Managed cross-functional teams in agile and waterfall environments.
- Managed project plans, risks, issues, and budgets.
- Engaged with operational and director level stakeholders.
- Digital Project Manager2015 - 2015Cambridge University Press
- Managed the successful development and delivery of HTML5 games.
- Selected a 3rd party vendor for the design and development of the games.
- Gathered user requirements working with editorial teams.
- Planned and conducted scrum ceremonies.
- Senior Digital Project Manager2014 - 2015Digital Bananas Technology
- Managed the development of mobile applications and websites as well as Salesforce CRM implementation.
- Created release plans, product backlogs, and sprint backlogs.
- Managed cross-functional teams, scheduling and coordinating scrum ceremonies, as well as unblocking impediments.
- Gathered, documented, and validated user requirements.
- Engaged with project stakeholders internally and externally.
- Managed the end to end implementation of digital transformation projects.
- Project Manager2008 - 2014Various NHS Trusts and ECC
- Implemented projects in various NHS trusts and Essex County Council.
- Created and managed project plans.
- Managed project risks and issues.
- Managed project budgets.
- Engaged with operational and director level stakeholders as well as customers.
- Infrastructure Project Manager2007 - 2008Fujitsu Services
- Managed the migration of 200 servers to a new data center.
- Created a project plan for the migration and other projects managed.
- Implemented the HMRC eVat solution.
- Managed the development of applications and online services.
- Engaged with the business and 3rd party stakeholders.
- IT Developments Project Manager2006 - 2007Essex Police
- Managed the successful implementation of an Oracle-based HRMS.
- Gathered and documented user requirements.
- Created a project plan and implemented the plan working with a 3rd party, project team and business stakeholders.
- Managed project risks and issues.
- Managed the end to end delivery of the project using the Waterfall methodology, mainly the document-heavy PRINCE 2.