Nelly Mhangami, Project Manager in Chelmsford, United Kingdom
Nelly Mhangami

Project Manager in Chelmsford, United Kingdom

Member since April 2, 2019
With over 18 years of experience delivering projects in Agile, Scrum, and Kanban as well as Waterfall environments, Nelly brings about a new perspective and customer focus in the delivery of IT, cybersecurity, and digital transformation projects. Nelly has business analysis, PMO, scrum master, and agile delivery manager experience in the private and public sectors viz gaming, education, retail, consulting, and digital agency industries.
Nelly is now available for hire

Project Highlights


  • Cybersecurity
  • Digital Project Planning
  • Digital Transformation
  • Jira
  • Project Delivery
  • Release Management
  • Scrum Master



  • Agile Delivery Manager

    2019 - PRESENT
    Jagex Studio
    • Managed the delivery of analytics, data science, and data engineering solutions.
    • Managed Jira boards and ran scrum ceremonies.
    • Performed scrum master duties; organized and ran scrum ceremonies (backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retros.
    • Engaged with stakeholders to understand requirements and unblock blockers.
    • Developed opportunity canvases and release plans.
    • Worked with product owners to ensure that there is a product backlog and its groomed.
  • Head of Project Management

    2019 - 2019
    KMS Digital Careers
    • Designed and developed online courses in project management, business analysis, and software testing.
    • Mentored and coached aspiring project managers, software testers, and business analysts.
    • Developed a work experience platform.
    • Coached mentees in Scrum and Kanban.
    • Grew the project management department.
  • GDPR and Cyber Security Project Manager

    2018 - 2018
    Trinity College
    • Conducted a GDPR and Cyber Security Gap Analysis and Risk assessment and created a project plan for remediation work.
    • Worked with various departments to implement the plan.
    • Regularly reported to the steering committee on project progress and risks.
    • Wrote policies and procedures.
  • Cyber Security Project Manager

    2018 - 2018
    • Created release plans working with Product owners and relevant stakeholders.
    • Remediated cyber security vulnerabilities.
    • Served as scrum master for teams in India and the UK.
    • Conducted GDPR and Cyber Security Gap analysis.
    • Delivered gap remediation projects working with 3rd party suppliers and business stakeholders.
    • Implemented IAM, single sign-on, disaster recovery, penetration testing, Coverity, Splunk.
    • Conducted scrum ceremonies.
  • CRM Delivery Manager

    2017 - 2017
    • Managed the procurement phase writing an RFP as well as assessing submissions.
    • Onboarded suppliers.
    • Managed the discovery phase working with the 3rd party vendor to understand project vision and goals as well as gather, document and validate user requirements.
    • Managed the implementation of the project creating release and high-level plans.
    • Created product backlogs working with the product owner.
    • Scheduled and conducted scrum ceremonies unblocking impediments the team faced.
    • Reported on project and team performance.
    • Managed the end to end delivery of the project.
    • Managed a budget of £3.2 million.
    • Managed the business change workstream of the project to drive solution adoption.
  • Agile Delivery Manager

    2016 - 2016
    EOS Scientific
    • Managed the testing of over 600 vaping products using Agile Kanban.
    • Managed a cross-functional team of laboratory technicians, chemists, and scientists.
    • Developed project plans to ensure the successful testing and reporting of these products, failure to do so would have resulted in the company having been shut done.
    • Engaged with internal and external stakeholders.
  • Senior Project Manager

    2015 - 2016
    Essex Cares Ltd
    • Successfully implemented CRM, ERP, and mobile application development projects.
    • Gathered, documented, and validated user requirements.
    • Managed the procurement work-streams of each project, writing RFPs, and selecting and on-boarding 3rd party vendors.
    • Managed cross-functional teams in agile and waterfall environments.
    • Managed project plans, risks, issues, and budgets.
    • Engaged with operational and director level stakeholders.
  • Digital Project Manager

    2015 - 2015
    Cambridge University Press
    • Managed the successful development and delivery of HTML5 games.
    • Selected a 3rd party vendor for the design and development of the games.
    • Gathered user requirements working with editorial teams.
    • Planned and conducted scrum ceremonies.
  • Senior Digital Project Manager

    2014 - 2015
    Digital Bananas Technology
    • Managed the development of mobile applications and websites as well as Salesforce CRM implementation.
    • Created release plans, product backlogs, and sprint backlogs.
    • Managed cross-functional teams, scheduling and coordinating scrum ceremonies, as well as unblocking impediments.
    • Gathered, documented, and validated user requirements.
    • Engaged with project stakeholders internally and externally.
    • Managed the end to end implementation of digital transformation projects.
  • Project Manager

    2008 - 2014
    Various NHS Trusts and ECC
    • Implemented projects in various NHS trusts and Essex County Council.
    • Created and managed project plans.
    • Managed project risks and issues.
    • Managed project budgets.
    • Engaged with operational and director level stakeholders as well as customers.
  • Infrastructure Project Manager

    2007 - 2008
    Fujitsu Services
    • Managed the migration of 200 servers to a new data center.
    • Created a project plan for the migration and other projects managed.
    • Implemented the HMRC eVat solution.
    • Managed the development of applications and online services.
    • Engaged with the business and 3rd party stakeholders.
  • IT Developments Project Manager

    2006 - 2007
    Essex Police
    • Managed the successful implementation of an Oracle-based HRMS.
    • Gathered and documented user requirements.
    • Created a project plan and implemented the plan working with a 3rd party, project team and business stakeholders.
    • Managed project risks and issues.
    • Managed the end to end delivery of the project using the Waterfall methodology, mainly the document-heavy PRINCE 2.

Project History

  • Hadoop Services, Relational and Streaming Migration
    Successfully led Jagex Studios' on-premise infrastructure migration and upgrading projects.

    1. Worked with data engineers and IT engineers to scope the projects, select suppliers and plan project delivery and release plans
    Ensured that product owners built product backlogs
    2. Planned and conducted backlog refinement, sprint planning, daily stand-ups, sprint reviews, and refinement sessions
    3. Compiled team sprint reports
    4. Coached the teams in Agile Scrum

  • Cyber Security Remediation
    Led Tesco's risk assessment, gap identification and remediation project, 3rd party apps, websites, and infrastructure.

    1. Led GDPR and cybersecurity risk and gap assessment activities for Tesco's externally supplied and hosted applications, websites, and infrastructure
    2. Developed release plans working with 3rd party suppliers, product owners and the project team
    3. Planned, scheduled and conducted Scrum ceremonies managing the various Jira boards
    4. Produced and distributed project status reports
    5. Managed the end to end implementation of remediation projects ranging from IAM, SSO, disaster recovery and penetration testing, vulnerability management, Splunk, SSAST using Coverity, data loss prevention

  • Salesforce CRM with NBA and Targeting Engine
    Led implementation of eBay's Salesforce CRM Wave Analytics, machine learning-based Next Best Action Engine, and targeting.

    - Managed the project from supplier selection, discovery, implementation, and testing to go-live
    - Acted as Scrum master looking after Jira boards and scrum ceremonies
    - Managed cross-functional teams some based in India, Ireland, and Germany
    - Managed a budget of £3.2 million
    - Increased solution adoption from zero to 100% through change management

  • ERP Implementation
    Led the implementation of Essex Cares Ltd's CACI ERP project which saved the company millions of pounds over five years.

    Essex Cares Ltd wanted to get rid of manual processes and automate their case management, staff shift management, contact management, and payments. Managed vendor selection and onboarding, requirements gathering, end to end project delivery following the Agile Scrum methodology. Managed stakeholder engagement, project risks, issues, and budgets. Conducted scrum ceremonies


  • Master of Science degree in Electronic Commerce
    2003 - 2005
    Anglia Ruskin University - Chelmsford, MA
  • Master's degree in Business Administration
    2000 - 2002
    Zimbabwe Open University - Harare, Zimbabwe
  • Bachelor of Technology degree in Business Management
    1990 - 1993
    University of Zimbabwe - Harare, Zimbabwe


  • Data Protection Officer
    JULY 2018 - PRESENT
  • Cyber Security Certification
  • PRINCE 2 Practitioner
  • EU General Data Protection Regulations
  • PMI Agile Certified Practitioner

To view more profiles

Join Toptal
Share it with others