Nermin Catovic, Project Manager in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
Nermin Catovic

Project Manager in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Member since July 12, 2018
Nermin is a successful agile project and program manager with over five years in mortgage, finance, and office rental industries. Over his career, he's had multiple roles (scrum master, product owner, and system delivery manager for enterprise systems) and led various delivery transformation projects including improving the agility from two-month releases to multiple releases in a month and enabling a core system to handle required changes.
Nermin is now available for hire

Project Highlights

Expertise

Employment

  • Founder and CEO

    2019 - PRESENT
    Origin
    • Founded Origin—a Sarajevo-based consulting, coaching, and technology company—providing agile project, product management services, and full-scale delivery of your products.
  • Location Team Manager

    2018 - 2019
    HYCU, Inc.
    • Managed and led two locations: a Sarajevo-based team of 60 people and a Mostar-based team of 6 people with multiple roles including developers, QAs, DevOps, sales and support engineers working on the HYCU product and service delivery for various clients.
    • Oversaw and managed the overall team's satisfaction, creating an amazing startup work environment with continuous investments in building up a great and skillful team.
    • Focused on each team member's professional development, performance, and career plans.
    • Achieved 24% increase in team size while keeping retention rate at 94.5% in the first year.
    • Worked in a position that could be best compared to an engineering manager, operations manager, or COO's level of responsibility.
  • Lead Program Manager

    2014 - 2018
    Authority Partners
    • Oversaw multiple international clients and completed the delivery process within the Scrum framework through all phases of SDLC and with all Scrum/agile events.
    • Managed and worked with cross-functional, globally distributed project teams—both internal and external and collaborated with all functional groups, business, and technical.
    • Transformed businesses into more agile entities by increasing the delivery-and-production timelines while establishing proper continuous integration and delivery to sustain this.
    • Successfully motivated, managed, and supported a team of program managers/scrum masters to ensure adherence to the internal process and procedures and to maximize effectiveness and efficiency.
  • Information Security Consultant

    2012 - 2014
    Consalta
    • Successfully implemented three ISO 27001 standards (information security management system) with the development of various ISMS mandatory policies and procedures.
    • Implemented information security risk management processes (ISO 27005).
    • Conducted IT audit activities for all projects.
    • Developed, managed, and lectured about information security awareness to clients and as an undergraduate SSST university guest lecturer.

Project History

  • Head of Product Development | Healthpath, Ltd.
    Led the complete product management and technology delivery for new services and products.

    • Acted as a product owner and worked closely with the founder, the business, and third parties to scope features and refine these further to take them forward into development.
    • Delivered a unified customer view into development with well-articulated, detailed and prioritized backlogs of user stories into the scrum delivery teams.
    • Worked side by side with the development team to ensure the requirements are met.
    • Took ownership of the complete delivery process and established adequate technology improvements—branching strategies, delivery methods, putting CI/CD into place, ensuring security, and collaborating with integration partners).
    • Sourced and recruited new team members.
    • Established QA manual and automation practices to support CD.

  • Agile Project Manager for eWO (via Toptal)
    An ongoing position where I completely transformed the delivery process for lead affiliate commission provider.

    • Completely transformed the software development and delivery process.
    • Introduced complete delivery roadmap (biweekly scrum with weekly release cadence).
    • Increased security of the release process by reducing errors and maintaining uptime.
    • Organized branching strategies that supported hotfixes and regular release cadence.
    • Completed a full CI/CD process from development to production environments.
    • Introduced scrum and guided team throughout all the ceremonies on a regular basis.
    • Enforced and coached the management team on the importance of quality assurance and release sign-offs.
    • Continuously coached about agile practices to both team and stakeholders.

  • Agile Project Manager for WinOrLose App (via Toptal)
    Led the development and UX team through lightning/development phases of the MVP build for WinOrLose (iOS, Android, web app).

    WinOrLose (Wood Robbins, LLP) is an instant advice platform that allows anyone who thinks they might have a legal case to get instant advice from attorneys on the merits of their claims. Likewise, it can be used by anyone facing legal challenges to get advice on the merits of their defenses.

    Why Use It?

    Instead of calling and meeting one attorney and getting one opinion, users can post their case and get the opinions of multiple attorneys at once. Non-attorney users also chime-in, giving users a sense of how potential jurors might rule, for them or against them.

  • System Delivery Lead | IWG (Regus)
    Led transformation from a two-month release cycle to multiple releases in a month which also supported co-dependant systems.

    I led the core system delivery for new features and supported the existing ones for an FTSE 250 company in the office rental industry. I also improved the processes; beginning from an existing two-month delivery process to a more agile environment with multiple deliveries in a month which allowed co-dependant systems to improve and support business demands.

    In addition, I managed multiple team members: 20 developers, ten QA and automation engineers with two supporting DevOps engineers all globally distributed.

  • Project Manager | CoreLogic
    Led the pilot project migration of an existing app as part of an application suite within a completely new infrastructure.

    For a US-based mortgage industry leader, I led an application transformation and a pilot integration for a major planned application.

    Our application served as the foundation and basis for how the major-parent project should be structured and organized. The project included complete continuous integration, automated delivery, and latest technology stack.

    After the project was successfully completed, I managed the delivery process for new features and supported the existing ones.

  • Agile Coach and Program Manager | Williston Financial Group
    Delivered high-value features for a new breed of national real estate service provider and title insurance company.

    This was a long-term engagement with a full agile implementation and delivery management.

    I managed a team of combined developers, QAs, and DevOps consisting of 25 team members who continuously delivered high-value features for the client through new applications. We also developed a web/mobile-based application which won the Inman 2018's first runner-up award. I also acted as the interim product owner (by proxy) to alleviate the lack of direct involvement from the client product owner.

  • Founder | Itrevizija.ba
    Gathered and established a community of IT auditors and set the basics of this educational platform for anyone interested.

    ITrevizija.ba is an educational portal with the sole goal to gather together experts from the IT audit area in the Bosnia and Herzegovina region who would like to share their knowledge with the community.

    The mission of Itrevizija.ba was to present the information technology and systems in Bosnia and Herzegovina more professionally. Along with the long-term goal of eventually becoming the official community of the Association of Information Technology Auditors.

Education

  • Master's degree in Information Management
    2010 - 2012
    University of Hradec Králové - Hradec Králové, Czech Republic
  • Bachelor's degree in Computer Science
    2006 - 2010
    University of Buckingham - Buckingham, UK

Certifications

  • Professional Scrum Product Owner (PSPO I)
    APRIL 2017 - PRESENT
    Scrum.org
  • Professional Scrum Master Level I (PSM I)
    JULY 2015 - PRESENT
    Scrum.org
  • Certified ISO/IEC 27001 Lead Implementer
    DECEMBER 2013 - PRESENT
    PECB
  • Lead Auditor - IT Service Management Systems, ISO 20000 LA
    FEBRUARY 2013 - PRESENT
    IRCA
  • Lead Auditor - Information Security Management Systems, ISO 27001 LA
    FEBRUARY 2013 - PRESENT
    IRCA

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