Osman Kucuksonmez, Project Manager in Ankara, Turkey
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Osman Kucuksonmez

Verified Expert  in Project Management

Bio

Osman is a professional agile project and program manager with 15 years of experience in various aspects of project management. He's highly experienced in applying Scrum, Waterfall, and Agile methodologies and skilled in building processes that facilitate continual progress and team achievement. Osman has overseen and coached teams ranging in size from 5 to 50 people and completed projects ranging in budgetary scale from $100,000 to $4 million.

Project Highlights

IT Management Platform for MSPs
Built and published the first couple versions of Itarian—the world's only cloud-based centralized IT management platform.
Cloud Infrastructure Development Program
Managed (2% ahead of schedule, 5% under budget) a first-of-its-kind IT program in the Turkish Ministry with a budget of $4 million. The first on-premise cloud transition and cybersecurity center (SOC) project among government agencies.
ERP Implementation
Managed—5% ahead of schedule and 18% under budget—one of the biggest ERP programs in Turkish municipalities (Dynamics AX ERP project with trade and logistics, financials, HR, fixed assets, and supply chain management).

Expertise

  • Agile
  • International Projects
  • Jira
  • Product Management
  • Program Management
  • Project Management
  • Team Building
  • Web Project Management

Work Experience

Agile Project & Program Manager

2015 - PRESENT
AdvenSIS Software Solutions
  • Led over ten agile software projects. I also recruited staff for the company and trained them, and coached agile autonomous development teams.
  • Managed a first-of-its-kind IT program in the Turkish Ministry with a budget of $4 million; it was the first on-premise cloud transition and cybersecurity center (SOC) project among the government agencies.
  • Delivered the IT program 2% ahead of schedule and 5% under budget.
  • Gave over 1,000 hours of project management training covering project and program management, Agile (Scrum) project management, PMP certification preparation, and Microsoft Project and Project Server.

Agile Program Manager

2014 - 2015
Comodo Security Solutions
  • Worked as agile program manager of a SaaS product (a cloud-based IT management platform) while reporting directly to the VP of engineering.
  • Coached six teams (consisting of three development teams, one DevOps, one product, one support) in three time zones on agile practices; also contributed to roadmap planning and engineering architecture.
  • Published five free apps, created an app store, and published the first paid app in that store in eight months.

Trainer | Project Consultant

2012 - 2014
Proje Egitim Merkezi
  • Joined the company as a project management trainer and consultant and became the training lead of 12 members in six months. Later, I established the Ankara branch of the training company.
  • Managed a 2-million budget which involved a 50% market share increase in 1.5 years, coordination and management of three branches with 20 workers and 12 trainers, government tender proposals, customer quotes, and billing management.
  • Gave over 3,000 hours of PMP and Agile project management training to clients, including some of Turkey's biggest commercial and governmental organizations.
  • Coached enterprises in different sectors such as telecom, retail, and defense on the Agile methodology.

Program Manager

2011 - 2012
Locksmith Software Technologies
  • Opened a city branch of a software company, recruited a team of 20 including technical and non-technical staff, and set up all the company's processes.
  • Managed one of the biggest ERP programs—5% ahead of schedule and 18% under budget—in Turkish municipalities (Dynamics AX ERP project with trade and logistics, financials, HR, fixed assets, and supply chain management).
  • Served as a software architect, creating a custom web-based sports facility management system and RFID tag reading integration handling over 30,000 transactions per month used in 34 locations and a 300,000+ customer base.
  • Served as a software architect for an eCommerce and reservation system with over 1,000,000 monthly users.

Project Manager

2005 - 2011
Locksmith Software Technologies
  • Founded a software company while in college and grew the company to 40 engineers in five years with a more than US$6 million revenue.
  • Set up the software development processes, established standards according to CMMI Level 3, and became certified in one year with a team of 40.
  • Managed over 20 software projects as the first responsible project manager in six years with a diverse sector distribution this included warehouse management, inventory tracking, eCommerce, legal process, ERP, mobile apps, and Kiosk software.

IT Management Platform for MSPs

http://www.itarian.com

Built and published the first couple versions of Itarian—the world's only cloud-based centralized IT management platform.

I managed over 30 developers, testers, PMs, DevOps across six teams to build a platform with five different free SaaS products and an app store with SaaS subscription-based products. Since delivering the product, we've successfully charged the first payment with the platform.

Cloud Infrastructure Development Program

Managed (2% ahead of schedule, 5% under budget) a first-of-its-kind IT program in the Turkish Ministry with a budget of $4 million. The first on-premise cloud transition and cybersecurity center (SOC) project among government agencies.

I managed five different projects in a program for a government ministry of over 1,000 users.

Project Details:
• Set up the on-premise cloud infrastructure and transitioned the existing systems.
• Implemented identity management open-source software for 12,000 users with 12 systems throughout the Ministry.
• Designed cybersecurity operation center and consultancy services.
• Implemented and designed cloud-based collaboration software.
• Created an API Gateway solution that serves all GIS users of governmental data throughout the country (over 1 million users).
• Managed a sub-contract with different vendors and hardware distributors, including IBM, Intel Security, NetApp, and SAP.
• Enforced PMI processes as a PMP.
• Followed CMMI v1.2-Level 3 standards.

ERP Implementation

Managed—5% ahead of schedule and 18% under budget—one of the biggest ERP programs in Turkish municipalities (Dynamics AX ERP project with trade and logistics, financials, HR, fixed assets, and supply chain management).

Project Details:
• Implemented the Dynamics AX ERP project with trade and logistics, financials, HR, fixed assets, and supply chain management for 70 concurrent users.
• Installed an employee time-tracking system with biometric tracking in over 34 locations for 1,500 employees.
• Built a corporate Microsoft SharePoint intranet portal with 1,500 users.

Web-based Ticketing Software for Sea Buses

Maintained and developed a ticketing system for a municipality in Turkey that serves over 100,000 passengers daily.

I developed and maintained a type of ticketing software with various payment solutions and also integrated it with over nine banks and SAP finance modules. The project took over two years; this included maintenance and development. I've also updated the software stack with the latest technologies. In addition, I created a mobile-friendly website that handles over 100,000 transactions daily.

Social Aid Coupon Tracking Software

Created a type of tracking and management software for social aid coupons (over 10 million per year) used in over 100 chain stores with over 200,000 transactions daily.

This social aid coupon system is mainly offered to local authorities and also charity foundations to provide them with a more effective, efficient, secure, and modern structure. By putting the project into practice, individuals in need get the goods they really need from stores instead of fixed aid offered in parcels.

This system tracked over 10 million coupons with unique serial numbers. It was also integrated with POS systems over APIs. These coupons were used in over 100 stores of five different chains with daily transactions number over 200,000.

Sports Facility Management and eCommerce Web and Mobile Apps

Managed the creation of web and mobile apps in six months, from scratch. The system is live and available at 34 locations in Istanbul, the biggest city in Turkey, and is used by over one million citizens daily.

I managed two scrum teams: a total of 10 developers, QAs, and database administrators for this project. The project included RFID hardware usage to track citizen access to facilities and required integrating RFID tag reading in over 34 locations for 300,000 users.

Foreclosure Lawsuit tracking Web Software

Managed a Lawsuit tracking web software for especially foreclosure lawsuits. Led a team of 5. Worked with a municipality legal department.

I started from the discovery phase, analyzing the requirements for the customer and architecting the solution. I took part in all phases of the project. The project was a web application which helped lawyers manage their lawsuit tracking processes using templates and alerting frameworks.
2001 - 2006

Bachelor's Degree in Computer Science

Bilkent University - Ankara, Turkey

FEBRUARY 2017 - FEBRUARY 2023

PMI Agile Certified Practitioner (PMI-ACP)

Project Management Institute (PMI)

FEBRUARY 2016 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

NOVEMBER 2010 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

Tools

Jira, Trello, Slack, Microsoft Project, Redmine, Confluence, Subversion (SVN), Project Management & Work Tracking Tools, GitHub, Microsoft Excel, Atlassian Suite, Microsoft PowerPoint, Crystal Reports, Asana, Git, Elastic, Visual Studio .NET, SQL, HubSpot

Paradigms

Agile, Scrum, Lean, Kanban, Agile Project Management, Requirements Analysis, Web Architecture, Testing, User Acceptance Testing (UAT), Mobile App Design, Change Management, Implementation Project Management, Test-driven Development (TDD), CMMI, Agile Software Development, Iterative Delivery, Agile Delivery, B2B, Agile Leadership, Agile Product Management, DevOps

Platforms

ProductPlan, Enterprise Resource Planning (ERP), Monday.com, Azure, OpenStack, Android, iOS, WordPress, Blockchain, Amazon Web Services (AWS), Linux

Industry Expertise

Software, Retail & Wholesale, Casinos & Gaming

Other

Software Development Lifecycle (SDLC), Analysis, Design, Projects, Waterfall Methodology, Scope Management, Schedule Optimization, Cost Management, Risk Analysis, Stakeholder Management, Conflict Resolution, Subcontract Management, Human Resources (HR), Team Building, User Stories, Story Mapping, Scrum Master, Product Owner, Project Management Professional (PMP), Project Management, IT Recruitment, Leadership, Minimum Viable Product (MVP), Microsoft Project Online, Microsoft Project Server, Training & Training Content Development, Recruitment, Product Roadmaps, MySQL, Collaboration, Project Reporting, Meetings, Presentations, Timelines, Web, Project Planning, Estimation & Planning, Business Analysis, Business Process Flow (BPF), Recruiting, Staffing, Workflow, Consulting, IT Project Management, Technical Project Management, Project Timelines, Software as a Service (SaaS), Project Estimation, Technical Recruiting, Hybrid Project Management, Software Development, Agile Sprints, Backlog Management, Functional Requirements, Functional Specifications, Software Development Management, Software Release Management, Enterprise Software, Web Project Management, English, Communication, Issue Management, Project Budget Management, Project Tracking, Status Updates, Communication Management, Web Applications, Planning, Project Scoping, Data Integration, Integration Tools, Websites, Requirements & Specifications, Business Requirements, Freelancing, Agile Certified Practitioner, PMI Agile Certified Practitioner (PMI-ACP), Feature Prioritization, Mediation, Negotiation, User Requirements, Feature Backlog Prioritization, Sprint Planning, Ideation, Web Development, Backlog Grooming, Project Scheduling, Web App Deployment, HTML, Analytical Thinking, C#, Certified ScrumMaster (CSM), Lean Startups, Operations, Progress Reporting, Project Management Operations, Startups, Hiring, Software Engineering, Software Project Management, Web App Development, People Management, Technical Hiring, Digital Project Management, Data Products, Implementation, Sprint Ceremonies, Resource Management, JSON, Data Feeds, Warehouse Management, Risk Management, Facilitation, Strategic Planning & Execution, Detail-oriented, System Integration, Business Operations, Objectives & Key Results (OKRs), API Integration, Database-driven Web App Development, Dashboards, Enterprise, Project Coordination, Process Analysis, Troubleshooting, Process Optimization, User Interface (UI), Quality Management, Scope of Work (SOW), Budgeting, Stakeholder Engagement, Coaching, Best Practices, Mentorship & Coaching, Business to Business (B2B), Task Management, Process Improvement, Sprint Retrospectives, Certified Project Manager, Authentication, Incident Management, Documentation, Enterprise SaaS, New Product Rollout, Project Management & Delivery, Deployment, Cross-functional Team Leadership, Operational Efficiency Improvement, Team Management, Enterprise Project Management, Product Management, Agile Program Management, International Projects, Online Payments, Program Management, PMO, SaaS, Technical Support, Business Process Management (BPM), Management Consulting, Discovery, Discovery Workshops, IT Consulting, Project Management Office (PMO), Business Process Analysis, Training, Software QA, Quality Control (QC), Quality Assurance (QA), Content Management Systems (CMS), Learning Management Systems (LMS), Google Apps, Sprints, Mobile Applications, Mobile, Hardware, JavaScript, CRM Systems, Platforms, Analytics, Data Management Platforms, Product Ownership, Roadmaps, Booking Systems, Wireframing, Lean Product Development, Agile Coaching, Distributed Team Management, Website CMS, Node.js, VM, Python, Digital Design, Project Portfolio Management (PPM), Inventory Management, Order Management, Human Resource Management Systems (HRMS), IT Infrastructure, Business to Consumer (B2C), Data Privacy, Product Design, ClickUp, Digital Transformation, AngularJS, Apps, PHP, MongoDB, Angular, Java, API Gateways, Cybersecurity, RFID, jQuery, .NET, APIs, Spring, Mobile Apps, Smartsheet, IT Projects, Requirements, Reporting, SaaS Product Management, Technical Program Management, Product Launch, React, React Native, eCommerce, eCommerce Platforms, Customer Journeys, Machine Learning, User Experience (UX), Software Design, Integration, Design Sprints, Embedded Hardware, Fitness, Mobile UI, Mobile UX, Legal Technology (Legaltech), Crypto, Django, Electron, Finance, Marketing, Sales, Web3, Videos, Gaming Platforms, Scaled Agile Framework (SAFe)

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