Pascal Rostetter, Project Manager in Zürich, Switzerland
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Pascal Rostetter

Verified Expert  in Project Management

Project Manager

Zürich, Switzerland

Toptal member since November 28, 2024

Bio

Pascal is a dedicated strategic project lead with over six years of experience in Agile project management (PMO), strategy development, digitalization, and commercial enablement. He brings strong organizational, analytical, and conceptual skills and an innovative and entrepreneurial mindset driven by a customer-centric approach. As a scrum master and product owner, Pascal has in-depth knowledge of agile coaching (PSM I and SAFe 5), business process harmonization, and organizational development.

Project Highlights

Customer-centric Organization Transformation
Designed a new customer-centric target operating model in co-creation with various global stakeholders.
Process Design and Digitalization Strategy
Oversaw end-to-end modeling of key business processes for a digital transformation at a leading Swiss mobility company, including C-level workshops, communication management, and steering committees.
E-service Strategy, Design, and Rollout on a Global Scale
Designed and implemented a global digital claims handling solution in collaboration with diverse global stakeholders.

Expertise

  • Business Processes
  • Customer Experience
  • Microsoft Teams
  • Product Owner
  • Project Management
  • Scrum Master
  • Stakeholder Management
  • Strategy

Work Experience

Project Manager

2022 - PRESENT
TTE Strategy
  • Designed and implemented a global digital claims handling solution in collaboration with global stakeholders, serving as the project lead.
  • Crafted a new customer-centric target operating model in collaboration with various global stakeholders.
  • Oversaw end-to-end modeling of key business processes as the project lead for a digital transformation within the mobility sector for a leading Swiss mobility company, including organizing and facilitating C-level workshops, managing communication, and steering committees.
  • Acted as a project lead and directed digitization strategy review, use case identification and prioritization, business case evaluation, and implementation support at the executive level in the private equity environment.

Management Consultant

2018 - 2022
UNITY AG
  • Gained extensive knowledge in designing and supporting program management across various industries, including roles in PMO, project leadership, and subproject management.
  • Acted as a change agent in transformation projects, developing coaching and mentoring skills with a focus on agile transformation.
  • Showcased process transformation expertise, focusing on reviewing as-is and designing to-be process landscapes at multiple levels across various enterprises.

Project History

Customer-centric Organization Transformation

Designed a new customer-centric target operating model in co-creation with various global stakeholders.

Collaborating with various global stakeholders, I built a new customer-centric target operating model for a leading medical technology enterprise. The strategy I designed enhanced customer-centricity and value chain efficiency significantly.

Process Design and Digitalization Strategy

Oversaw end-to-end modeling of key business processes for a digital transformation at a leading Swiss mobility company, including C-level workshops, communication management, and steering committees.

I spearheaded end-to-end modeling of key business processes as part of a digital transformation for a leading Swiss mobility company. This initiative included organizing and facilitating C-level workshops, managing communication, and steering committees to ensure alignment and successful execution across all levels of the organization.

E-service Strategy, Design, and Rollout on a Global Scale

Designed and implemented a global digital claims handling solution in collaboration with diverse global stakeholders.

To develop a holistic, global strategy, I defined the problem statement and performed an as-is analysis of core processes and customer journeys, including customer and affiliate interviews. Collaborating with various global stakeholders, customers, and affiliates, I designed and implemented a global digital claims handling solution as a new e-service in the medical technology industry.

Education

2016 - 2018

Master of Science Degree in Management Strategy

Católica Lisbon School of Business & Economics - Lisbon, Portugal

Certifications

JANUARY 2023 - PRESENT

Professional Scrum Product Owner I (PSPO I)

Scrum.org

DECEMBER 2020 - PRESENT

SAFe 5 Agilist (SA)

Scaled Agile Inc.

APRIL 2020 - PRESENT

Professional Scrum Master I (PSM I)

Scrum.org

Skills

Tools

Trello, Jira, Salesforce

Paradigms

Management, Agile, Lean

Other

Microsoft Teams, Stakeholder Management, Project Management, Customer Experience, Process Flows, Commercial Management, Program Coordination, Product Owner, Scrum Product Owner, Strategy, Google, Gantt Chart, Scrum Master, Business Agility, Entrepreneurship, Organizational Design, Business Processes, Communication Management, SAP ERP, Claims Processing, Development

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