Patrick Quirk, Project Manager in Lexington, KY, United States
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Patrick Quirk

Verified Expert  in Project Management

Project Manager

Location
Lexington, KY, United States
Toptal Member Since
October 18, 2020

Patrick's passion is helping organizations turn strategic visions into reality, and he has done so from small businesses to enterprise organizations such as Fidelity and Ticketmaster. He has 20+ years of PM experience serving various industries using Waterfall and Agile. He is PMP and CSM certified. Patrick has extensive experience designing and implementing PM best practices and standards, coaching, and establishing PMOs. He has also facilitated strategic planning for multiple organizations.

Project Highlights

Establish an Enterprise PMO for the State of Kentucky
Increased awareness of IT projects from about $350 million to more than $1 billion while improving transparency into the health of individual projects.
Establish Project Management Best Practices for a Financial Organization's Legal & Compliance Staff
Defined, implemented, and trained the legal and compliance staff on project management best practices that were tailored to their organization, in the midst of the broader organization's Agile adoption.
Established a PMO for a Local IT Managed Services Provider
Established a process for categorizing work as a service request or a project and implemented project management as a discipline for project work, including as a line item in SOWs and establishing processes, KPIs, and reporting for all project work.

Expertise

Work Experience

Managing Partner

2015 - PRESENT
FOQUS Partners
  • Managed all aspects of the organization, including strategic direction, business development, P&L, and the PMO.
  • Implemented Agile project management best practices with Jira and Confluence for a team of data scientists developing an analytics product within one of the largest consulting companies in the world.
  • Developed an enterprise IT PMO for a global manufacturing organization while personally overseeing the planning for the organization's ERP adoption.
  • Facilitated strategic planning for a financial organization's legal and compliance team, then guided the implementation of that plan for federal compliance. Established program and project management processes during the organization's agile adoption.
  • Developed an IT system roadmap for a national education organization and subsequently led the modernization of their primary application.
  • Consulted with a local IT managed services provider on establishing a new line of business around information security services.
  • Led a medical device manufacturer's database migration to the cloud.

Executive Director, Office of Project Management

2018 - 2020
Commonwealth of Kentucky via NTT Data
  • Established the enterprise PMO for the Commonwealth of Kentucky, identifying over $1 billion in active IT projects, including technologies such as infrastructure, Salesforce, ServiceNow, OnBase, COTS implementations, internal development, and so on.
  • Recognized by NASCIO as one of three finalists for their 2020 Enterprise IT Management Initiatives award.
  • Established PM standards and conducted ongoing, targeted training of project managers.
  • Increased CIO awareness of IT project status from quarterly updates on the percentage completed and percentage of budget spent to monthly reporting on detailed project health, schedule milestones, risks, issues, financial details, etc.
  • Facilitated the strategic planning process for the organization and established the ongoing mechanism for tracking progress against the strategic initiatives.
  • Established a CMMI-based project management maturity scorecard at the organizational level.
  • Implemented the Independent Verification and Validation (IV&V) Program.
  • Implemented an IT project prioritization process, including the business case and ROI.
  • Established a portal for project managers to collaborate across organizational boundaries.
  • Performed deep dives into projects, as necessary, to set direction, course correct, and so on.

Director of Consulting Services | PMO Director

2011 - 2015
SDGBlue
  • Responsible for the profitability of the Consulting Services Group (primarily ethical hackers and compliance consultants) including management of staff and driving business development efforts.
  • Exceeded growth targets for the Consulting Services Group (grew from $500,000 in annual revenue to $2.7 million in annual revenue in two years).
  • Led PMO and oversaw the internal and client-facing projects across the organization while implementing PM standards based upon Agile concepts.

Consulting Manager

2007 - 2011
Claraview, A Division of Teradata
  • Served as project manager for the development of a statewide longitudinal data system to consolidate data across the P-20 environment.
  • Provided subject matter expertise on an assessment of the USPS' use of their enterprise data warehouse.
  • Served as a project manager to implement a data warehouse of customer data for Live Nation/Ticketmaster.

IT Project Manager

2006 - 2007
Veritude | Fidelity Investments
  • Served as a project manager for three parallel IT projects.
  • Coordinated the needs of multiple Fidelity Systems stakeholders and business groups.
  • Provided input into Fidelity's project management best practices.

IT Project Manager

2003 - 2006
Analysts International
  • Managed the bidding, contract negotiation, transition planning and on-boarding of a new Service Desk and Desktop Support vendor, as part of a team performing a holistic re-bidding of Lexmark's IT vendors.
  • Integrated the needs of Lexmark's IT Operations department into Lexmark's overall project management process.
  • Turned around a state agency's application development shop by taking 12 applications from concept to production in under two years after the agency failed to implement any applications during the previous two years with a comparable staff.

President

1998 - 2003
Bluegrass Signature Web Design
  • Operated all aspects of the company on a full-time basis as of 2002, after starting the company on a part-time basis.
  • Developed websites for local and regional small businesses.
  • Performed all company operational functions such as sales, marketing, and financials.

IT Project Manager

2000 - 2002
Analysts International
  • Served as a state agency's first webmaster to organize and standardize 19 individual websites with the agency.
  • Implemented the agency's first website standards and coached other webmasters on compliance with the standards.
  • Contributed to state-wide website standards being established.

Project Manager | Senior Consultant

1997 - 2000
Keane
  • Developed a project management guidebook for a financial company’s IT department.
  • Performed an organization pre-assessment for HIPAA (Health Insurance Portability and Accountability Act) impact for the University of Kentucky Chandler Medical Center (UKCMC).
  • Served as project manager for a variety of the Year 2000 remediation efforts, including for all medical devices and facilities at the University of Kentucky Medical Center.

Establish an Enterprise PMO for the State of Kentucky

Increased awareness of IT projects from about $350 million to more than $1 billion while improving transparency into the health of individual projects.

The Commonwealth of Kentucky had failed multiple times at establishing such an enterprise PMO, so I went into the effort with eyes wide open and armed with lessons learned from peers who had led those prior efforts. Through the strong support of the CIO and by collaborating with the various stakeholders, we developed an approach to the PMO and reporting to the CIO that wasn't overly burdensome but provided valuable insights into the health of the IT project portfolio. The collaborative nature continued through the implementation effort that included ongoing training, communication, and coaching of project managers across the enterprise.

Establish Project Management Best Practices for a Financial Organization's Legal & Compliance Staff

Defined, implemented, and trained the legal and compliance staff on project management best practices that were tailored to their organization, in the midst of the broader organization's Agile adoption.

In response to CFPB findings, I was brought in to establish sound project management practices for the legal and compliance team and to implement those for their CFPB remediation effort, from planning through execution. This included aligning with the broader organization's Agile adoption efforts and training/coaching members of both the legal/compliance team and certain IT team members and other business areas on project management and Agile practices. Near the end of the engagement, we were tasked with leading the legal and compliance department through a strategic planning effort to establish a roadmap for their future initiatives.

Established a PMO for a Local IT Managed Services Provider

Established a process for categorizing work as a service request or a project and implemented project management as a discipline for project work, including as a line item in SOWs and establishing processes, KPIs, and reporting for all project work.

The client organization initially treated all work as a service request. Establishing the PMO included categorizing work as either a service request or a project and implementing the project work processes. This reporting started with the sales pipeline and went through the project lifecycle, ending with customer satisfaction surveys.

Microsoft Project SME for the TestGorilla Exam

https://www.testgorilla.com/test-library/software-skills-tests/microsoft-project-test/

Created 200 test questions on Microsoft Project for the creation of TestGorilla's first Microsoft Project exam.

Without the use of AI, I created 200 questions to evaluate an individual's knowledge of the Microsoft Project with a focus on real-world application over book knowledge. Questions spanned MS Project Professional, MS Project Online, and integrations with tools such as Teams, PowerBI, and SharePoint.
1993 - 1997

Bachelor's Degree in Business Management and Marketing

University of Kentucky - Lexington, KY

JULY 2017 - JULY 2023

Certified Scrum Master

Scrum Alliance

FEBRUARY 2005 - FEBRUARY 2024

Project Management Professional (PMP)

Project Management Institute (PMI)

Tools

Jira, Microsoft Project, Confluence, Project Management & Work Tracking Tools, Slack, Asana, Trello, QuickBooks Online, G Suite, Zoom, Adobe Dreamweaver, Microsoft Power BI, Microsoft Dynamics, Salesforce

Platforms

Monday.com, ConnectWise, Connectivity Platforms, Enterprise Resource Planning (ERP), SharePoint

Paradigms

Agile, Change Management, Agile Project Management, Agile Leadership, Kanban, Scrum, Implementation Project Management, Agile Product Management, Requirements Analysis, Management, Organizational Change Management (OCM), DevOps, Lean Project Management, Search Engine Optimization (SEO), Azure DevOps

Industry Expertise

Healthcare, Industrial & Manufacturing, Higher Education, Sports, Health & Wellness

Other

Microsoft Teams, Project Management, Strategic Planning, Certified ScrumMaster (CSM), Project Management Professional (PMP), Agile Coaching, Project Management Office (PMO), Microsoft Project Online, Requirements, User Requirements, Documentation, Project Tracking, Stakeholder Management, Project Planning, Progress Reporting, People Management, Enterprise, Corporate, Scrum Master, Technical Project Management, PMO, PMO Development, Portfolio Management, Product Management, Program Management, Business Cases, Strategy, IT Strategy, Cross-functional Collaboration, Agile Product Delivery, Cross-functional Team Leadership, Roadmaps, Project Budget Management, Sprint Planning, Project Reporting, Project Scheduling, Software as a Service (SaaS), Project Rescue, Digital Project Management, Best Practices, Coaching, Mentorship, Process Optimization, Mentorship & Coaching, Edtech Design, Hybrid Project Management, Team Leadership, System Implementation, Jira Administrator, IT Project Management, Planning, Reporting, Standard Operating Procedures Development, Minimum Viable Product (MVP), CRM Systems, Task Management, Dashboards, Strategic Planning & Execution, Startups, Small Business, Communication, Accountability, Investments, Scorecard Development, Consulting, Workflow, Automation, Training, Jira Administration, Organization, Software Project Management, Feature Backlog Prioritization, Business to Business (B2B), Operational Assessments, Data Reporting, Applications, Tracking, Stakeholder Engagement, Estimation & Planning, Websites, Educational Portals, Discovery Workshops, Discovery, System Integration, Scheduling, Software Integration, Project Management Operations, Operations, Detail-oriented, IT Infrastructure, Project Leadership, Software Development, Project Coordination, IT Projects, Waterfall Methodology, Coordination, Product Owner, Lean Portfolio Management, Certified Project Manager, Leadership, Account Management, Process Improvement Project Management, Process Flows, Billing, Project Scoping, Critical Path Analysis, Communication Management, Risk Management, Task Scheduling, Project Discovery, Process Improvement, Management Consulting, Microsoft Planner, Business Intelligence (BI), Analytics, Business Transformation, Manufacturing, Finance, Healthcare IT, Education, ERP Implementation, Web Development, Release Management, Data Management, Data Transformation, Financials, Project Finance, Mobile Applications, Workshops, Sales Training, Databases, Data Migration, Order Management, Inventory Management, API Integration, Lean Manufacturing, Manufacturing Project Management, Web Accessibility, Event Planning, Marketing, eCommerce, Web Marketing, Business to Consumer (B2C), Web Platforms, Human Resource Management Systems (HRMS), Prototyping, Project Estimation, APIs, Invoicing, New Products, Enterprise Product Portfolios, Web Project Management, Legal, Digital Transformation Program Management, Integration, Platforms, Notion, Customer Relationship Management (CRM), Conflict Resolution, Smartsheet, Sports Websites, Human Resources (HR), Life Science, Generative Pre-trained Transformers (GPT), Artificial Intelligence (AI), Generative AI, Machine Learning, ChatGPT

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