Pedro Ferreira
Verified Expert in Project Management
Project Manager
Pedro is a resourceful professional with more than 12 years of experience in technology in different business sectors. He has hands-on experience in the whole SDLC as a developer, BA, scrum master, and agile project manager within different methodologies. Pedro has proven success in building high-performance teams.
Project Highlights
Expertise
Work Experience
Engineering Manager
Randstad
- Led and coached two agile development teams.
- Implemented a delivery model.
- Defined the unit roadmap, resourcing and budget.
- Defined the roadmap for in-house developed and third-party acquired products.
- Re-engineered processes with a focus on Lean and Agile methodologies.
- Revised PMO model and SDLC.
- Implemented service management processes.
Chief Information Security Officer
Randstad
- Developed company information security policies.
- Ensured ISO27k and PCI DSS certification readiness.
- Created the Global Information Security implementation plan.
- Defined security incident handling procedures.
- Implemented RCA and war-room processes.
Head of Projects
Multipessoal
- Defined project management methodology.
- Created the tools and company culture to support the project management mindset.
- Hired and built the project management team.
- Created the area governance model, KPI definition, and budget management.
- Coached and developed the team of project managers.
IT Director
Multipessoal
- Managed the IT department teams.
- Defined and implemented the digital transformation plan.
- Created the area governance model, KPI definition, and budget management.
- Managed the helpdesk first and second-line support for all company tools and workplace IT needs.
- Managed all company IT assets, hardware, and software.
- Implemented service management processes.
Head of PMO
Innovance - Grupo Luís Simões
- Defined and implemented the PMO model that most suits the company.
- Trained the project managers.
- Engaged senior management.
- Built a project management culture.
- Created and managed a project benefit tracking system.
- Setted up the company PMO and all related processes.
Scrum Master/Agile Coach
Truphone
- Coached all levels of the organization on an Agile mindset.
- Scrum master for three software development teams.
- Managed the operations project portfolio and strategic projects.
- Defined and implemented the Agile PMO structure, processes, and tools.
- Defined, implemented, and tracked team performance KPIs for all operations areas.
Senior Project Manager/Agile Coach
Truphone
- Defined and implemented team management processes.
- Implemented capacity management for operations area.
- Shifted operations mindset from reactive to a proactive approach.
- Implemented a PMO within the operations area.
- Managed the operations project portfolio and strategic projects.
- Defined and implemented the Agile PMO structure, processes, and tools.
- Implemented Agile-based methodologies for planning in the operations area.
Senior Project Manager/Agile Coach
GTBC
- Managed the project from initiation to finish.
- Initiated the Agile transformation for the company.
- Supported software architects in designing technical solutions.
Software Engineer/Solution Architect
Nokia Siemens Networks
- Contributed to development for real-time, high availability network elements.
- Designed the architectural solution to support business needs.
Project Manager
GMTS
- Managed the recording of a TV series.
Software Engineer/Solution Architect
Accenture
- Implemented software solutions, supporting internal process workflow.
Project History
EB20 - Information Security Program
Planned and led the implementation plan for ISO27k, PCI DSS readiness for Randstad Portugal.
Prepared the company for the ISO27k and specific operations for PCI DSS certifications.
Implemented the Business Continuity plan for the company.
Digital Transformation
Led the digital transformation program to modernize the company image and all company processes
Governance Model - From Ideation to Delivery
Implemented the processes required to build and sustain an Agile PMO.
Maximize Margin by Reducing Waste
Reduced administrative overhead to increase gross margins.
-creating the VSM and identifying waste and enablers
-Rethinking the process flow to optimize it
-Change the process and automate it to reduce errors and process time
Monitoring
Implemented active monitoring on all solutions from infrastructure to service.
Proactive Monitoring
Changed teams' mindset and implemented proactive monitoring.
Education
Master's Degree in Management
ISCTE/INDEG - Lisbon, Portugal
Executive Master's Degree in Project Management
ISCTE/INDEG - Lisbon, Portugal
Master's Degree in Electronics and Computers Engineering
Instituto Superior Técnico - Lisbon, Portugal
Certifications
Lean IT
Lean Institute
CSM
Scrum Alliance
IPMA
IPMA
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