Sanna Tauseef

The organization offers a headless commerce PaaS solution for clients ranging from B2B, D2C, and marketplace needs.
I served as scrum master for two teams working on developing integrations for popular third-party integrations, such as payment gateways, customer engagements, and search optimization tools that can be installed as apps.
This allows our clients to customize their eCommerce business tools with greater flexibility than ever as a no-code solution.

I coached and implemented the Scrum framework for project delivery and promoted agile adoption across the organization, encouraging team members to discover their unique flavor of Agile while facilitating key events and concepts understanding.

The client was an established custom apparel supplier for leading franchises around the globe. The project's objective was to build an eCommerce platform with an integrated design tool that would allow any user to customize and design apparel on the website and launch a store, with printing and order fulfillment handled at the client's existing facility.

I successfully led the transformation initiative through coaching and subsequent adoption of scrum principles and, finally, the running development cycles in sprints.

It was essential to roll out the new project management framework in a controlled manner to not disrupt the ongoing projects under the waterfall methodology and allow a smooth transition for both the team and clients. By identifying key milestones in project delivery, the team was able to pivot to the new model with greater ease.

Previously, the client had a standard static website for their B2B business. I conducted an initial assessment of their current workflow for following up on leads and identified opportunities for automating processes. The scope included integrating basic inquiry forms and automated email responses for quicker engagement with relevant information.