
Shahrukh Arshad
Verified Expert in Project Management
Project Manager
Lahore City, Punjab, Pakistan
Toptal member since August 30, 2022
Shahrukh is a certified professional scrum master with a master's degree in computer science. He is a multifaceted and technically inclined project manager with over 18 years of experience in the IT industry. He is an expert in the software development lifecycle, from kick-off to post-production, and maintains a keen focus on quality delivery using Agile methodologies and lean processes. Shahrukh has worked in dynamic and challenging environments in retail, mobile, airline, and other sectors.
Project Highlights
Expertise
- Agile
- Client Management
- Critical Thinking
- Jira
- Project Management
- Scrum Master
- Servant Leadership
- Software Development Lifecycle (SDLC)
Work Experience
Senior Technical Project Manager
Confiz
- Started a new thread with the client after joining the company with a small team of four other new joiners and quickly won the client's confidence by building up the new service well within estimations.
- Helped the organization define and set up a Jira board to streamline the hiring process, including creating dashboard widgets for instant status views from different dimensions, identifying reporting needs, and producing reports for the VP and CHR.
- Managed two projects and over 20 engineers simultaneously and set up lean standard operating procedures for the team during the pandemic for effective communication and seamless workflow.
- Contributed to making processes as lean as possible and challenged the existence of my created process for continuous improvement.
- Led two teams and eight threads in different time zones within 3.5 years without any escalation and received client appreciation for my management multiple times.
- Engaged in several initiatives at the organizational level, including streamlining IT, HR, and Admin processes.
- Conducted Agile Scrum coaching sessions as part of a team, focusing on effective retrospective and PR reviews.
Senior Technical Project Manager
ConsoliAds
- Received a promotion from technical manager to senior technical manager.
- Built Pakistan's first mobile ad network from scratch, working from inception to production through post-production and client support.
- Assumed multiple roles such as manager, HR, client support, scrum master, product owner (PO), and database administrator.
- Acted as a proxy to HR and filled positions, including hiring some people for my team, on a priority basis as we were heading towards seed funding.
- Managed the database side of the application on my own, writing stored procedures, complex queries, and database-level optimizations.
- Introduced Agile Scrum in the organization effectively and coached the Scrum team on Scrum values and principles.
- Functioned as PO in the absence of the PO, who was also the CEO, suggesting several UX improvements in the system.
Associate Technical Project Manager
Soliton Technologies
- Contributed as a senior developer in a team of over ten people.
- Launched the minimum viable product and received client appreciation after the successful project launch.
- Helped the organization set up the development and QA process for deploying internal releases.
- Guided the UI/UX team when the client wanted more crisp results.
Principal Software Engineer
Infotech
- Contributed to developing a taxation product that the company built from scratch and pitched to different government taxation agencies.
- Managed the development of an e-registration system for the government of Ghana.
- Created a rule engine for the taxation system's workflow and worked on MySQL stored procedures with the help of my seniors.
- Introduced some Agile and Scrum concepts, including daily Scrum meetings and weekly reviews.
- Participated in the Capability Maturity Model Integration (CMMI) level 3 achievement of the company.
Senior Software Engineer
Accountancy Outsourcing Services
- Oversaw two projects aimed at computerizing the government development authority's land record data within the city.
- Communicated directly with the business people and the client to gather requirements.
- Handled the projects from requirements gathering through development and led user acceptance testing while training users.
- Managed a third project aimed at computerizing the data of police offices in the Punjab province.
- Implemented the data migration and integration of our microservices to share the police department's data with another company.
Software Engineer
Emirates Group
- Contributed to the development of the easyMARS product used by travel agents worldwide.
- Participated in domain understanding meetings and wrote the technical specification document for the requirements.
- Wrote the code, conducted unit testing, deployed the product on the QA server, and fixed bugs during all the QA testing phases.
- Learned Java applet and implemented it in one of the travel agents' UI requirements.
Software Engineer
Systems limited
- Contributed to developing an enterprise resource planning system for financial, assortment, and strategic planning, which targets the clothing business for Liz Claiborne, USA.
- Engaged in the application's design, technical documentation, and implementation of different modules.
- Developed using Java, JSP, JavaBeans, and POJOs on the front and middle tiers, with Oracle at the back end.
Project History
ConsoliAds | Development of Pakistan's First Mobile Ad Network
http://www.consoliads.comLed a team of six skilled individuals in a startup to build Pakistan's first mobile ad network, which helped mobile game developers to better monetize using different types of ads.
Persivia | Digital Health Platform for Chronic Care Management
https://persivia.comManaged four Java-based projects and 18 resources on health care domain products specific to chronic care and population health management for a US-based client.
GeReg | E-registration System for an African Government
Oversaw the development of a government e-registration system for an African country and was part of the team that gave the first deployment on production, user acceptance testing, and post-production.
My core responsibilities included design, development, unit testing, and bug fixing for all the assigned tasks. I also managed a team of three people, assigning tasks and resolving their issues.
Education
Master's Degree in Computer Science
Lahore University of Management Sciences (LUMS) - Lahore, Punjab, Pakistan
Bachelor's Degree in Computer Science
Government College University, Lahore - Lahore, Punjab, Pakistan
A-Levels in Math, Physics, and Chemistry
Crescent Model Higher Secondary School - Lahore, Punjab, Pakistan
O-Levels in Math, Physics, and Chemistry
Cathedral High School - Lahore, Punjab, Pakistan
Certifications
Professional Scrum Master Level I (PSM I)
Scrum.org
Scrum Fundamentals Certified
SCRUMstudy
Skills
Tools
Zoom, Jira, LS Retail POS Systems
Paradigms
Agile, Servant Leadership, Scrum
Platforms
ProductPlan
Industry Expertise
Chemistry
Other
Slack App, Software Development Lifecycle (SDLC), Scrum Master, Project Management, Mathematics, Development, Enterprise, Java, Client Management, Production Support, Critical Thinking, Leadership, Empathy, Jira Administration, Back-end, Teamwork, Coaching, Agile Coaching, Startups, Startup Funding, UI Development, JSF, Hibernate, Kendo UI, SQL Stored Procedures, Business Rules, Business Rules Engine, Workflow, Requirements, Business Requirements, User Interface (UI), Physics, Economics, Open Rules Engine
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