Shahrukh Arshad, Project Manager in Lahore City, Punjab, Pakistan
Shahrukh is available for hire
Hire Shahrukh

Shahrukh Arshad

Verified Expert  in Project Management

Project Manager

Lahore City, Punjab, Pakistan

Toptal member since August 30, 2022

Bio

Shahrukh is a certified professional scrum master with a master's degree in computer science. He is a multifaceted and technically inclined project manager with over 18 years of experience in the IT industry. He is an expert in the software development lifecycle, from kick-off to post-production, and maintains a keen focus on quality delivery using Agile methodologies and lean processes. Shahrukh has worked in dynamic and challenging environments in retail, mobile, airline, and other sectors.

Project Highlights

ConsoliAds | Development of Pakistan's First Mobile Ad Network
Led a team of six skilled individuals in a startup to build Pakistan's first mobile ad network, which helped mobile game developers to better monetize using different types of ads.
Persivia | Digital Health Platform for Chronic Care Management
Managed four Java-based projects and 18 resources on health care domain products specific to chronic care and population health management for a US-based client.
GeReg | E-registration System for an African Government
Oversaw the development of a government e-registration system for an African country and was part of the team that gave the first deployment on production, user acceptance testing, and post-production.

Expertise

  • Agile
  • Client Management
  • Critical Thinking
  • Jira
  • Project Management
  • Scrum Master
  • Servant Leadership
  • Software Development Lifecycle (SDLC)

Work Experience

Senior Technical Project Manager

2019 - PRESENT
Confiz
  • Started a new thread with the client after joining the company with a small team of four other new joiners and quickly won the client's confidence by building up the new service well within estimations.
  • Helped the organization define and set up a Jira board to streamline the hiring process, including creating dashboard widgets for instant status views from different dimensions, identifying reporting needs, and producing reports for the VP and CHR.
  • Managed two projects and over 20 engineers simultaneously and set up lean standard operating procedures for the team during the pandemic for effective communication and seamless workflow.
  • Contributed to making processes as lean as possible and challenged the existence of my created process for continuous improvement.
  • Led two teams and eight threads in different time zones within 3.5 years without any escalation and received client appreciation for my management multiple times.
  • Engaged in several initiatives at the organizational level, including streamlining IT, HR, and Admin processes.
  • Conducted Agile Scrum coaching sessions as part of a team, focusing on effective retrospective and PR reviews.

Senior Technical Project Manager

2016 - 2019
ConsoliAds
  • Received a promotion from technical manager to senior technical manager.
  • Built Pakistan's first mobile ad network from scratch, working from inception to production through post-production and client support.
  • Assumed multiple roles such as manager, HR, client support, scrum master, product owner (PO), and database administrator.
  • Acted as a proxy to HR and filled positions, including hiring some people for my team, on a priority basis as we were heading towards seed funding.
  • Managed the database side of the application on my own, writing stored procedures, complex queries, and database-level optimizations.
  • Introduced Agile Scrum in the organization effectively and coached the Scrum team on Scrum values and principles.
  • Functioned as PO in the absence of the PO, who was also the CEO, suggesting several UX improvements in the system.

Associate Technical Project Manager

2014 - 2016
Soliton Technologies
  • Contributed as a senior developer in a team of over ten people.
  • Launched the minimum viable product and received client appreciation after the successful project launch.
  • Helped the organization set up the development and QA process for deploying internal releases.
  • Guided the UI/UX team when the client wanted more crisp results.

Principal Software Engineer

2011 - 2014
Infotech
  • Contributed to developing a taxation product that the company built from scratch and pitched to different government taxation agencies.
  • Managed the development of an e-registration system for the government of Ghana.
  • Created a rule engine for the taxation system's workflow and worked on MySQL stored procedures with the help of my seniors.
  • Introduced some Agile and Scrum concepts, including daily Scrum meetings and weekly reviews.
  • Participated in the Capability Maturity Model Integration (CMMI) level 3 achievement of the company.

Senior Software Engineer

2007 - 2011
Accountancy Outsourcing Services
  • Oversaw two projects aimed at computerizing the government development authority's land record data within the city.
  • Communicated directly with the business people and the client to gather requirements.
  • Handled the projects from requirements gathering through development and led user acceptance testing while training users.
  • Managed a third project aimed at computerizing the data of police offices in the Punjab province.
  • Implemented the data migration and integration of our microservices to share the police department's data with another company.

Software Engineer

2009 - 2009
Emirates Group
  • Contributed to the development of the easyMARS product used by travel agents worldwide.
  • Participated in domain understanding meetings and wrote the technical specification document for the requirements.
  • Wrote the code, conducted unit testing, deployed the product on the QA server, and fixed bugs during all the QA testing phases.
  • Learned Java applet and implemented it in one of the travel agents' UI requirements.

Software Engineer

2006 - 2007
Systems limited
  • Contributed to developing an enterprise resource planning system for financial, assortment, and strategic planning, which targets the clothing business for Liz Claiborne, USA.
  • Engaged in the application's design, technical documentation, and implementation of different modules.
  • Developed using Java, JSP, JavaBeans, and POJOs on the front and middle tiers, with Oracle at the back end.

Project History

ConsoliAds | Development of Pakistan's First Mobile Ad Network

http://www.consoliads.com

Led a team of six skilled individuals in a startup to build Pakistan's first mobile ad network, which helped mobile game developers to better monetize using different types of ads.

App monetization through ads is about achieving higher effective cost per thousand impressions (eCPMs) and distributing ad impressions around the globe. Hence, we provided a consolidated platform with extremely economical installs for the initial game boost, guaranteed eCPMs, and actionable mediation insights of the apps for the best ad networks, allowing app developers to focus on producing better quality games and apps. The app also allowed developers to update ad placements without rolling out app updates on app stores. We focused on the acquisition, retention, and monetization networks of game publishers while also taking part in the seed funding.

Persivia | Digital Health Platform for Chronic Care Management

https://persivia.com

Managed four Java-based projects and 18 resources on health care domain products specific to chronic care and population health management for a US-based client.

We created a system as a third-generation digital health platform that seamlessly integrates into existing operational workflows with minimal disruption. Our system helped organizations set up a broad set of social and long-term services and clinical interactions around patients and members with complex conditions. The system also enabled stakeholders to bring different approaches for innovation in fee-for-service and value-based payment using global-payment arrangements across various settings and populations.

GeReg | E-registration System for an African Government

Oversaw the development of a government e-registration system for an African country and was part of the team that gave the first deployment on production, user acceptance testing, and post-production.

GeReg is a commercially available ready-to-deploy solution that simplifies the launching of citizen and government services, dramatically improving the time to market, and forms the heart of government clouds and smart city initiatives. The system is run by a powerful workflow engine and has an integrated workflow architecture. This, combined with industry-standard interfaces for integrating other public systems, allows for quickly adding customized services despite complex departmental and ministerial processes. GeReg also has built-in templates for registration and management.

My core responsibilities included design, development, unit testing, and bug fixing for all the assigned tasks. I also managed a team of three people, assigning tasks and resolving their issues.

Education

2004 - 2005

Master's Degree in Computer Science

Lahore University of Management Sciences (LUMS) - Lahore, Punjab, Pakistan

2000 - 2004

Bachelor's Degree in Computer Science

Government College University, Lahore - Lahore, Punjab, Pakistan

1998 - 2000

A-Levels in Math, Physics, and Chemistry

Crescent Model Higher Secondary School - Lahore, Punjab, Pakistan

1985 - 1998

O-Levels in Math, Physics, and Chemistry

Cathedral High School - Lahore, Punjab, Pakistan

Certifications

SEPTEMBER 2021 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

DECEMBER 2019 - PRESENT

Scrum Fundamentals Certified

SCRUMstudy

Skills

Tools

Zoom, Jira, LS Retail POS Systems

Paradigms

Agile, Servant Leadership, Scrum

Platforms

ProductPlan

Industry Expertise

Chemistry

Other

Slack App, Software Development Lifecycle (SDLC), Scrum Master, Project Management, Mathematics, Development, Enterprise, Java, Client Management, Production Support, Critical Thinking, Leadership, Empathy, Jira Administration, Back-end, Teamwork, Coaching, Agile Coaching, Startups, Startup Funding, UI Development, JSF, Hibernate, Kendo UI, SQL Stored Procedures, Business Rules, Business Rules Engine, Workflow, Requirements, Business Requirements, User Interface (UI), Physics, Economics, Open Rules Engine

Collaboration That Works

How to Work with Toptal

Toptal matches you directly with global industry experts from our network in hours—not weeks or months.

1

Share your needs

Discuss your requirements and refine your scope in a call with a Toptal domain expert.
2

Choose your talent

Get a short list of expertly matched talent within 24 hours to review, interview, and choose from.
3

Start your risk-free talent trial

Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.

Top talent is in high demand.

Start hiring