Sheenam Gupta, Project Manager in Dubai, United Arab Emirates
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Sheenam Gupta

Verified Expert  in Project Management

Project Manager

Dubai, United Arab Emirates

Toptal member since July 5, 2022

Bio

Sheenam is a seasoned management professional with over 14+ years of experience in agile project management, primarily focused on software development and implementation. Sheenam excels in handling the entire project cycle from project analysis, architecture, and design to its development and deployment, successfully coordinating stakeholders throughout the process.

Project Highlights

Launch SWVL | Retail Product Line
Successfully enabled the SWVL product for three new markets in a short period of time.
Hotwire's Flagship Product Migration to Expedia
Created and executed the plan for migrating Hotwire's flagship product and tech stack onto Expedia.
Self-server Ticketing Platform
Launched the self-server ticketing platform for B2B with learning articles and SLAs for issue resolution.

Expertise

  • Agile
  • Agile Program Management
  • Project Management
  • SQL
  • Scrum
  • Stakeholder Management
  • Technical Product Management
  • Technical Program Management

Work Experience

Senior Technical Program Manager

2022 - 2022
Swvl
  • Collaborated with the product management team for the requirement analysis of the new markets.
  • Planned and executed the enablement of an existing product for new markets. Managed the engineering, product, schedule, risks, and overall program health.
  • Set up Jira and Confluence and aligned the teams on Agile practices. Balanced multiple projects, priorities, and triages to meet the company objectives.

Technical Program Manager

2021 - 2022
Expedia Group
  • Worked closely with the leadership team on creating and executing the plan for migrating Hotwire's flagship product and tech stack onto Expedia.
  • Managed the engineering department's master schedule, change control, risk management, and overall program health.
  • Acted as an Agile coach for cross-functional teams and set up the best practices to increase knowledge-sharing across them.

Technical Program Manager

2019 - 2021
MakeMyTrip
  • Articulated with the product management and engineering directors to deliver multiple parallel projects with high quality.
  • Designed and maintained SDLC processes to scale the engineering team by 50% while doubling release throughput. It included setting up Jira and teaching the team about Agile practice.
  • Managed the engineering department's master schedule, change control, risk management, and overall program health.

Project Manager

2012 - 2019
Nagarro
  • Wone three requests for proposals (RFP) responses and increased the team size by 50% in eight months.
  • Developed and managed work breakdown structure (WBS) of information technology projects.
  • Managed the project execution to ensure adherence to budget, schedule, and scope.

Project History

Launch SWVL | Retail Product Line

Successfully enabled the SWVL product for three new markets in a short period of time.

The project involved working with more than ten cross-functional teams, including Product, Engineering, Business, and Operations, to launch the product in the new markets on time. Performed high stakeholder management to close the requirement effectively and maintain transparency on the launch process.

Hotwire's Flagship Product Migration to Expedia

Created and executed the plan for migrating Hotwire's flagship product and tech stack onto Expedia.

The project was developed in close collaboration with the leadership team. I managed the engineering department's master schedule, change control, risk management, and overall program health, setting up the best practices to increase knowledge-sharing across the teams. I also balanced multiple projects, priorities, and triages, in line with the company objectives.

Self-server Ticketing Platform

Launched the self-server ticketing platform for B2B with learning articles and SLAs for issue resolution.

The project involved working with the product management and engineering directors to deliver multiple high-quality parallel projects. I acted as a scrum master to tech teams, designing and maintaining SDLC processes to scale the engineering team by 50% while doubling release throughput. The project also involved setting up Jira and teaching the team the Agile practices.

Education

2003 - 2007

Bachelor's Degree in Computer Engineering

Punjab Technical University - Punjab, India

Certifications

DECEMBER 2019 - DECEMBER 2022

Certified Scrum Master

Scrum.org

OCTOBER 2017 - OCTOBER 2023

Project Management Professional (PMP)

PMI

Skills

Tools

Jira, Confluence, Slack, Zoom, Trello, TFS, SQL, GitHub

Paradigms

Agile, Scrum, Agile Project Management, Agile Delivery, Object-oriented Programming (OOP)

Other

Project Management, Agile Program Management, Technical Program Management, Technical Product Management, Stakeholder Management, Microsoft Teams, Program Management, Product Management, Project Delivery, Client Delivery Management, RFPs, Vendor Management, Scrum Master, Cross-functional Collaboration, Project Management Professional (PMP), Technical Project Management, Project Tracking, Planning, IT Project Management, Stakeholder Engagement, Reporting, Release Management, Project Budget Management, .NET, Programming

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