Shereen Adel, Project Manager in Cairo, Cairo Governorate, Egypt
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Shereen Adel

Verified Expert  in Project Management

Agile Program and Project Manager

Location
Cairo, Cairo Governorate, Egypt
Toptal Member Since
November 13, 2021

Shereen has 18 years of experience in program/project management under her belt. Since 2005, she has worked in multinational and national organizations across several IT domains, including telecommunications, software development, infrastructure, and security. She is PMP certified and has both hands-on and coaching experience in Agile project management methodologies. She also holds an MBA in international business, which allows her to better understand diverse organizational needs.

Project Highlights

Dating Mobile App
Launched an international release of a leading mobile matchmaking app with over four million users in 12 countries and is currently owned by Match Group, the largest global portfolio of popular online dating apps like Tinder, Hinge, and Ship.
Online Banking System
Launched and maintained several releases of an online banking solution customized to retail and corporate functions over various channels, including web, mobile, and ATM. It is currently operational in multiple reputable banks in Egypt.
Security Products Marketplace
Led and coached an Agile team of 22-30 professionals to deliver Vodafone's first marketplace dedicated to security products and services.

Expertise

Work Experience

Agile Program Manager

2023 - PRESENT
Vodafone Group
  • Joined the team as an Agile team coach to lead a group of 22-30 professionals in delivering Vodafone's security products marketplace, moving from an MVP to a soft launch and ultimately full launch in 22 markets.
  • Guided and coached the team on the scaled agile framework (SAFe) practices, representing the team in the Agile Release Train (ART) ceremonies and facilitating program increment planning and team workshops at a cadence.
  • Delivered Agile training as a volunteer member of the learning and development teams of variable sizes (40-50 attendees).

Security Project Manager

2020 - 2022
Orange Business Services
  • Managed delivery of various network security products, including firewalls, IDS/IPS systems, and protection suites to multiple sites worldwide.
  • Led multiple deliverables on each project, including equipment shipment, field engineer dispatches, overseeing network design and implementation, and other project-specific requirements.
  • Managed stakeholders' expectations from project kick-off to closure. Organized technical workshops, installation and migration plans, and execution.

Agile Project Manager

2020 - 2021
Scopic Software
  • Managed multiple projects for the website, desktop, and mobile products using various technologies like WordPress, WooCommerce, Shopify, PHP, Laravel, and Ruby on Rails.
  • Led and facilitated discovery workshops with several stakeholders. Wrote functional specification documents and engaged in design workshops.
  • Gathered, reviewed, and approved budget estimates from teams and management and obtained client approvals. Monitored and controlled budget through daily timesheet tracking.

Agile Product Manager

2019 - 2019
Hawaya
  • Joined the team as a scrum master, then became a product owner, interfacing between marketing, operations, and senior management to gather, analyze, and organize the various requirements emerging from all streams into a product backlog.
  • Followed Agile methodologies to lead and coach the development team in planning, executing, monitoring, and controlling the delivery of several sprints achieving our product development vision and continuous improvements.
  • Collaborated closely with a UX researcher and a UI designer toward analyzing, testing, and validating new product features and getting them ready for development.

PMO

2018 - 2019
Kazyon
  • Joined the team as a project management office manager (PMO) in charge of defining, maintaining, and monitoring IT projects roadmap across all workstreams.
  • Supported infrastructure, front-end, and back-end workstream leaders in running and optimizing their different projects, including networking, ERP, and POS, among other systems.
  • Helped workstream leaders identify risk, handle dependencies, and develop coherent plans.

Senior Project Manager

2016 - 2018
DXC Technology
  • Managed a number of infrastructure projects across the delivery cycle for a top-profile customer account in the aviation and marine industry.
  • Took a lead schedule role for the account, ensuring that the schedule management quality and control process was promoted and ensured for all the account running projects.
  • Contributed to monthly quality audits for all projects in the account as part of the process and performance management (PPM) department and HPE regional PMO office.

Senior Project Manager

2014 - 2016
Intercom Enterprises
  • Managed the multiple releases and customer-specific customizations for two different products related to HR and online banking systems.
  • Applied Agile methodologies in leading 20+ resources in different functional domains, including analysis, design, development, testing, and quality control.
  • Contributed to improving PM processes as well as product development processes with and for the team.

Product Owner

2005 - 2014
Orange Business Services
  • Managed multiple projects that arose from continuous business improvement processes.
  • Planned and supervised the deployment of new tools and systems and transformation initiatives within a given budget and timeframe and with aggressive financial targets.
  • Conducted ROI analysis and negotiated budgeting challenges for triannual major releases.
  • Served as a member of the company's dedicated PMP club, in partnership with PMI, delivering project management instructor-led sessions to employees based on PMI methodology.

College Instructor

2004 - 2005
Sherouk Academy
  • Lectured third and fourth-grade students of the computer science institute in the academy, specializing in curriculums such as algorithms, structured programming, and information systems.
  • Prepared and conducted presentations and lectures on a daily basis, grading monthly and annual exams and coordinating exam schedules.
  • Led the institute’s team that participated in the ACM regional programming contest held in Kuwait in 2005.

Dating Mobile App

https://www.hawaya.com/

Launched an international release of a leading mobile matchmaking app with over four million users in 12 countries and is currently owned by Match Group, the largest global portfolio of popular online dating apps like Tinder, Hinge, and Ship.

As a scrum master, I led a team of IT specialists toward achieving our product development vision and continuous improvement. As a product owner, I worked closely with business and operations teams to develop new product features to maturity and push them into the product backlog for the engineering team to develop.

Online Banking System

https://www.theubeg.com:4343/demo/login.html

Launched and maintained several releases of an online banking solution customized to retail and corporate functions over various channels, including web, mobile, and ATM. It is currently operational in multiple reputable banks in Egypt.

As a part of the product development unit, I managed the multiple development, implementation, and maintenance projects for two different products related to HR and online banking systems, from planning to sign-off with multiple customers, supervising and administering the work of 20+ resources in different functional domains including analysis, design, development, testing, and quality control, using both Waterfall and Agile methodologies.

Postal Code Mobile App

Launched and managed several releases of a government run project pertaining to a national post code app.

Managed an 8-member scrum team as a scrum master and client-facing PM to launch releases of an ArcGIS-based national postal app. The app allows users to identify their postal codes based on their locations, navigate to other postal code locations, and locate the post offices nearest to their current locations. I participated in the discovery phase with Egypt post representatives and delivered timely demos to government-assigned users before final deployment to the app store.

Liquid NFT

https://hifi.finance/

Defined the scope and timeline and project managed the marketing deliverables prior to launch of a new NFT utility-based platform.

As the project manager on the startup team behind the first NFT as a collateral project, I worked closely with stakeholders to do the following:
• Socialize the project, gather requirements, and ensure that all business needs can be met.
• Prepare a detailed project plan to schedule key milestones, workstreams, and activities.
• Track the project and provide regular status reports to the project team and key stakeholders.
• Implement Agile methodologies, such as sprints, backlog grooming, and managing and adjusting milestones based on the project scope, schedule, and budget changes.
• Identify and mitigate potential risks.

Healthcare Mobile App

Delivered a healthcare mobile app within the boundaries of an aggressive deadline and challenging requirements.

I mobilized a team of 10 toward designing, developing, testing, and delivering a healthcare mobile app. Challenges included the lack of documentation, lack of time for legacy code refactoring, untranslated data, and tight deadlines. Nonetheless, we delivered a fully functional app with minimal bugs within three weeks.

SAP ERP Implementation

Migrated an ERP system from SAP R/3 to SAP S/4HANA and implemented the SAP WMS module.

The scope of this project included optimizing SAP ERP systems for warehouse management and procurement functions and upgrading from SAP R/3 to SAP S/4HANA. After completing the upgrade across all existing modules, a series of discovery workshops were set up with warehouse management and SAP providers to collect the operational and functional requirements for the new WMS module.

SDWAN Network Security Implementation

Managed the implementation of SDWAN network security for 10 different sites within the North American region.

Managed a small team of field engineers and technical implementation managers to install, configure, and test primary and secondary Fortinet devices for 10 sites within the region. This included procuring and provisioning the equipment across the supply chain, dispatching local field engineers, leading installation and migration sessions, and managing UAT sessions with main stakeholders for every site.

Security Products Marketplace

Led and coached an Agile team of 22-30 professionals to deliver Vodafone's first marketplace dedicated to security products and services.

This project involved the design and development of Vodafone's security marketplace, moving from an MVP to a soft launch and, ultimately, a full launch in 22 markets. My role involved coaching the team on best practices of agile product delivery, collaboration with the product management team, removal of impediments to delivery, and overall tracking and facilitation of team progress.
2007 - 2010

Master's Degree in Business Administration (MBA)

ESLSCA - Paris, France

2000 - 2004

Bachelor's Degree in Computer Science

Ain Shams University - Cairo, Egypt

NOVEMBER 2023 - PRESENT

SAFE 5 Advanced Scrum Master

Scaled Agile Incorporation

JUNE 2022 - JUNE 2024

Certified Scrum Master

Scrum Alliance

JUNE 2010 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

Tools

Jira, Trello, Microsoft Project, Slack, Balsamiq, Confluence, Figma, Miro, Microsoft Team Foundation Server

Paradigms

Requirements Analysis, Kanban, Scrum, Agile Software Development, Agile Leadership, User Acceptance Testing (UAT), Management, Change Management, Agile, Agile Project Management, Implementation Project Management, HIPAA Compliance, DevOps

Platforms

Enterprise Resource Planning (ERP), Blockchain, Amazon Web Services (AWS), Docker, ArcGIS

Other

Notion, Microsoft Teams, Contract Negotiation, Waterfall Methodology, Quality Management, Communication Management, Resource Management, Scope Management, Schedule Optimization, Scrum Master, Project Planning, Feature Backlog Prioritization, User Stories, Project Timelines, Agile Sprints, Design Sprints, Backlog Grooming, Release Management, Digital Project Management, Training, Project Management, IT Security, Software Development, IT Projects, IT Project Management, Project Reporting, Stakeholder Management, Estimation & Planning, Project Estimation, Feature Prioritization, Bug Analysis & Reporting, Estimations, Sprint Planning, Sprint Ceremonies, Sprint Retrospectives, Roadmaps, Project Management Professional (PMP), Software Project Management, Project Tracking, Progress Reporting, Status Updates, Stakeholder Engagement, Stakeholder Analysis, Web Project Management, Project Scoping, Planning, Sprints, Software Implementation, Project Scheduling, Business Analysis, Business Requirements, Requirements & Specifications, Conflict Resolution, Reporting, Technical Project Management, Mobile App Development, Risk, Risk Analysis, Product Owner, Websites, Communication, Redesign, Product Development, Product Ownership, Security, Team Management, Process Development, Agile Transformation, Cybersecurity, Large-scale Projects, SaaS, Proof of Concept (POC), Intranets, Mobile Applications, Vendor Management, Business Administration, Teamwork, Product Management, Minimum Viable Product (MVP), Project Discovery, User Experience (UX), Backlog Management, Wireframing, Agile Coaching, Discovery Workshops, Employee Training, Education, ITIL, Scrum Coaching, Startups, IT Infrastructure, Online Banking, Network Security, Product Roadmaps, SAP ERP, Issue Tracking, Web UX, UX Wireframes, Discovery, Product Discovery, UX Workshops, PMO, Project Management Office (PMO), Certified ScrumMaster (CSM), Software as a Service (SaaS), SAP, Cross-functional Team Leadership, Cross-functional Collaboration, ERP Implementation, APIs, PHP, React, Procurement, Marketing, Networks, GDPR, Human Resource Management Systems (HRMS), Networking, Cisco Certified Network Associate Routing & Switching, Risk Management, University Teaching, Fintech, Non-fungible Tokens (NFT), Cryptocurrency, Laravel 5, JavaScript, MySQL, CSS, REST APIs, HTML5, eCommerce, Mobile UX Design, Scaled Agile Framework (SAFe), Scrum@Scale, Agile Product Delivery, Agile Program Management

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