Steven Higginbotham

As the senior talent acquisition advisor, I developed and managed relationships with key stakeholders, including the executive committee, senior leadership, business operations, and talent acquisition business partners. I handled the strategy and execution of the COE milestone while leading executive team meetings, assessing and mitigating risk, conducting internal audits, and ensuring due diligence processes and compliance were met on time.

As the main point of contact for the CSS COE, I reported to the executive committee and leaders to ensure collaboration and alignment within the entire CSS team were met continuously. As part of this integration project, I monitored and escalated inefficiencies and course-corrected to address all necessary items promptly. Additionally, I regularly recommended process improvements and managed the sourcing and recruitment strategies to ensure deliverables (SLAs) were met per the project timeline.

Lastly, I managed the CSS medical devices project. I ensured all moving parts were executed efficiently within the project timeline and delivered according to the project plan, as stated in the enhanced milestone timeline.

I handled the overall North American engagement, including strategy, execution, delivery, resource allocation, and client relationships. I led executive team meetings, assessed and mitigated risk, conducted internal audits, and ensured due diligence processes and compliance were aligned and regulated. I also reported to the executive committee and key stakeholders to ensure continuity and alignment within the global team.

As part of this global integration project, I monitored and escalated inefficiencies, providing timely course corrections that addressed all necessary items. I also implemented improvements to processes that aligned with recruitment strategies and sourcing initiatives while ensuring deliverables were met per the project timeline.

Additionally, I hired 1,103 positions in 2022 and 779 in 2023 while increasing communication across all departments. I also trained and managed 23 talent acquisition recruiters and sourcers. I executed continuous business processes and governance, meeting project goals while ensuring all necessary moving parts were executed efficiently within the project timeline and delivered according to the implementation plan.

Our project teams collaborated with business and technology stakeholders to gather requirements, prepared the necessary business case, and converted business requirements into technology. In this project, we defined the roadmap, implemented, maintained, and supported the enterprise application, developed a business intelligence reporting system, and executed a company-wide computer refresh for all branches across six states.

While working at RHI, I prospected and procured a large RPO implementation project to include an ERP business engagement for Allied Digital, formerly En Pointe Global Services (EPGS). This project was a multi-state systems integration project for Union Bank. As the project manager, my knowledge and understanding of Allied Digital became an integral part of the implementation project for Union Bank.

Throughout the year, we met regularly to discuss our client's initiatives, concerns, project goals, timelines, and milestones, realigning expectations, as necessary, to implement the appropriate levels of service and provide the right solutions.