Steven Villebrun, Project Manager in Los Angeles, CA, United States
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Steven Villebrun

Verified Expert  in Project Management

Project Manager

Los Angeles, CA, United States

Toptal member since March 24, 2020

Bio

As an intuitive leader, Steven offers solid business acumen and account management, solutions delivery, and strengthening relationships with partners, clients, teams, and colleagues. He consistently promotes sales and post-sales support/analysis, and customer service excellence, delivering high satisfaction ratings, return business, and loyalty. Steven is an expert in agile and scrum methodologies and establishing/promoting enterprise standards, practices, tools, and high-value systems.

Project Highlights

Coordinating Marketing for a Major Software Company
Modernized and automated marketing processes for a major software company's online store.
Insurance Quoting
Supported a major insurance company in automating the quoting and binding process—reducing the time to quote new customers.

Expertise

  • Agile
  • Agile Program Management
  • Agile Project Management
  • Project Management
  • Scrum
  • Scrum Master
  • Software Development Lifecycle (SDLC)
  • Sprints

Work Experience

Principal Engagement Manager

2015 - 2019
Sourcecode (K2)
  • Managed on average ten concurrent projects—ranging from training, software installation, and software customization, and full SDLC development projects.
  • Implemented Visual Studio Online (Azure DevOps) to manage agile project delivery and standardize reporting on project performance across the organization's portfolio of projects.
  • Maintained a consistently high net promoter score for customer satisfaction and service delivery.
  • Led teams from 3-8 people including business analysts, solution architects, senior solution consultants, and quality analysts.
  • Instigated solid relationships with numerous offshore businesses in South Africa, India, and Eastern Europe—increased profit margins and implementing agile best practices, standards, and tools.
  • Acted as the project manager, scrum master, product owner, and business analyst on multiple projects.
  • Successfully delivered over 40 projects for Fortune 500 retail, insurance, banking, petroleum, government, airline, entertainment, and media companies.

Vice President, Professional Services

2012 - 2015
petroWEB
  • Implemented scrum agile methodology for the organization and trained all staff.
  • Managed projects in the petroleum industry with budgets exceeding $1 million.
  • Led a multifunctional team of 12 developers, business analysts and quality analysts to build automation solutions for a major Canadian oil-and-gas producer.
  • Responsible for maintaining project budgets, schedule, scope and negotiating with clients on change orders and additional services.
  • Delivered new products and functionality success, driving the integration of Microsoft Visual Studio online team services, documented technology, service delivery, and organization wide utilization.

GIS Consultant Practice Lead

2012 - 2012
CGI
  • Served as the lead project manager for solutions in CGI's western region for Geographic Information Solutions.
  • Worked with nearshore and offshore resources to complete project deliverables based on CGI's waterfall methodology.
  • Designed and implemented GIS infrastructure for a major Canadian gas producer, working with their solution architects and stakeholders.
  • Managed a project to integrate GIS capabilities with existing CGI software offerings, expanding their utilization and capabilities for CGI customers.

Senior Solution Consultant

2010 - 2012
ESRI
  • Managed customer projects for strategic growth initiatives in GIS, developing recommendations on implementing software across the enterprise.
  • Worked as a senior solution consultant—identifying issues and creating solutions using ESRI software.
  • Acted as a key team member on a major rewrite of a GIS portal—integrating with over 12 systems of record including Oracle, SAP, and numerous in-house developed databases.

GIS Team Lead

2007 - 2010
Health Canada
  • Hired and managed a team to develop public health-related solutions integrated with business intelligence and geographic information systems.
  • Developed the first province-wide map of all structures on First Nations (Native) Reserves through satellite imaging and ground-based GPS surveys.
  • Led the team to develop applications for home-care nursing, disease surveillance, water quality management, and review of prescribing abnormalities—leading to a decrease in a disease outbreak.

Spatial Information Officer

2000 - 2007
Public Works and Government Services Canada
  • Led a team to survey and map the portion of the Alaska Highway that is owned by the Canadian federal government.
  • Created databases of all the signs, culverts, highway crossings, and other highway infrastructure, leading to a project to identify and clean up environmental concerns from original highway construction in the 1940s.
  • Managed a project to digitize over 1 million documents, site plans, and architectural blueprints.
  • Implemented a document management system enabling instant access and allowing for the disposal and archival of millions of stored paper documents.

Project History

Medical Billing App

Managed the development of an application that rebuilt existing processes for a medical billing organization.

• Managed a team of four developers over an 18-month period to develop an application that replaced existing paper and manual processes for a medical billing company.
• Led the discovery sessions to identify and document requirements, and then oversaw an agile delivery to successfully complete the application development within budget and on time.

Coordinating Marketing for a Major Software Company

Modernized and automated marketing processes for a major software company's online store.

• Worked with major software over a period of two years to implement business process automation technology to automate the publication of promotions, inventory updates, and marketing campaigns across a global audience with automated localization.
• Replaced spreadsheet-based processes and optimized the team's ability to respond to rapidly changing priorities.

Insurance Quoting

Supported a major insurance company in automating the quoting and binding process—reducing the time to quote new customers.

• Provided a project team to support the development of an integrated quoting solution that accelerated the time to providing quotes for new clients for a major insurance company.
• Automated the process of creating highly customized quotes and signing new contracts.

Emergency Response App

Managed the development of an emergency response GIS portal for a major petroleum company.

• Developed an application to integrate with existing business systems and geographic information to provide detailed maps for situational awareness and rapid response. The application provided real-time access to information critical in an emergency response.

Vendor Management for a Major Retailer

Managed a team of developers to build forms and interfaces for an application to manage vendors globally.

• Led the five-person development and quality assurance team to ensure quality development of a forms-based interface for a vendor management system.
• Worked in partnership with other vendors, including large system integrators on a large project with over 100 developers.

Education

2010 - 2014

Master of Science Degree in Health Information Systems

University of Victoria - Victoria, British Columbia, Canada

2002 - 2004

Bachelor of General Studies Degree in Management Information Systems

Athabasca University - Athabasca, Alberta, Canada

Certifications

APRIL 2016 - PRESENT

Scrum Master

International Scrum Institute

Skills

Tools

Skype, Skype for Business, Office 365, Azure DevOps Services, Trello, Microsoft Project, Word 2016, Word 2010, Microsoft Word, Microsoft Excel, Slack, Zoom, Visual Studio Online (VSO), Microsoft PowerPoint, GoToMeeting, SQL

Paradigms

Scrum, Agile, Agile Project Management, Azure DevOps

Other

Software Development Lifecycle (SDLC), Microsoft 365, Scrum Master, Certified ScrumMaster (CSM), Agile Sprints, Agile Program Management, Sprints, Sprint Ceremonies, Sprint Planning, Teams, Microsoft Teams, Project Management, Team Building, Business Process Management (BPM), Geographic Information Systems, Best Practices, Consulting, Software Consulting, Presales, Team Mentoring, Business Analysis, Workshops, Presentations, Microsoft, Software Development, SaaS, Platform as a Service (PaaS), Crisis Management, Request for Information (RFI), Multi-functional Teams, Budgeting, Budget Management, Schedule Optimization, Projects, PDF to Word, SQL Server 2016, Request for Proposal (RFP), Cisco Webex Meetings Server, Teamwork, Cloud, IT Management, Workflow

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